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Victoria Musembi is a seasoned professional with extensive experience in administration, marketing, and customer service. She has held various roles, including Personal Assistant at KPMG East Africa, where she managed diaries, coordinated functions, and ensured timely reporting and filing. Prior to that, she worked as a Customer Service Executive at Nation Media Group, where she assisted clients with booking and queries, managed day-to-day deadlines, and developed strategies to maximize revenue. Victoria holds a Bachelor of Arts degree in Communication from Daystar University, acquired between 2005 and 2009.

Experience

    • Netherlands
    • Venture Capital and Private Equity Principals
    • 1 - 100 Employee
    • Marketing and Office Manager
      • Jan 2023 - Present

    • Executive Assistant
      • Oct 2019 - Present

  • KPMG East Africa
    • Nairobi, Kenya
    • Personal Assistant
      • Apr 2018 - Sep 2019
      • Nairobi, Kenya

      1. My role as a PA involves a lot of dynamism across functions from advisory, finance, Procurement, and Marketing.2. As an administrator, my role has involved reporting, filing and the like all of which have to be done perfectly with lots of processes with SLAs that could be routine and non-routine. I plan and manage my diary as well as the director's diary to ensure that all that needs to be done is done on time and that all stakeholders are adequately involved.

    • Kenya
    • Media Production
    • 700 & Above Employee
    • Customer Service Executive
      • Jan 2016 - Jan 2018

    • Customer Service Executive
      • Jan 2012 - Jan 2017

      Customer Service: Assisting clients with booking of adverts and queries regarding all print editions and Digital platforms.o Ensuring day to day deadlines are met through proper time management and follow up.o Coming up with day to day strategies to maximize on revenue and growing a client baseo Management and minimization of debt and ledgers.

    • Administrative Executive
      • May 2011 - Jan 2012

      Ensuring a smooth flow and consistency in communication between Agencies, media buyers, Planners, Finance and the Key Account holders.° Scheduling of campaigns for clients as per their requirements.° Advising the clients as per where best to place their adverts to ensure maximum returns.° Ensuring that clients secure space in all print platforms, through managing communication between the Newspaper planners internally and the various Agency Media Planners.° Receiving artworks from various agencies and ensuring quality and placement within the required deadlines.

Education

  • 2005 - 2009
    Daystar University
    Bachelor of Arts - BA, Bachelor of arts-Communication

Suggested Services

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Industry Focus. “Venture Capital and Private Equity Principals”

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