Experience

• 

  Good Dog

  • United States
  • Technology, Information and Internet
  • 100 - 200 Employee

  • Senior Onboarding Specialist

    • Feb 2022 - Aug 2023

    -Responsible for processing new applications to join the platform and assessing them based on Screening Process and Standard Operating Procedures (SOP)-Engaging with applicants over phone, text, or email and ensure all information is thoroughly tracked in the CRM.-Assisted with the development and organization of a new document management system for team SOP's-Manage team documents ensuring they are updated and changes are distributed in a timely manner.

  • Onboarding Specialist

    • Oct 2020 - Feb 2022

    -Responsible for processing new applications to join the platform and assessing them based on Screening Process and Standard Operating Procedures (SOP)-Engaging with applicants over phone, text, or email and ensure all information is thoroughly tracked in the CRM.-Assisted with the development and organization of a new document management system for team SOP's-Manage team documents ensuring they are updated and changes are distributed in a timely manner.

• 

  Oregon State University

  • Business Operations Supervisor

    • Jan 2019 - Oct 2020

    -Responsible for the overall management of the Veterinary Diagnostic Laboratory business office and specimen coordination for six different laboratory sections and external laboratories via the receiving section. -Managed a team of four technicians and ten students within three different departments. -Assist clients with questions and concerns, resolve client complaints or suggestions related to fees, reporting, customer service, and account management.-Manage invoicing, deposits, and billing.-Worked with my team to successfully implement upgrades, reorganization, and process improvements to transition receiving section from a BSL-1 to a BSL-2 space.-Review, revise, and update quality documents including standard operating procedures, corrective action reports, and training records.-Assisted on eight search committees, acted as hiring manager/search committee chair on five, and responsible for the hiring process of five personnel including on boarding and training-Receive and process diagnostic specimens, routing of specimens and tracking through internal laboratory sections and external laboratories

• 

  Phibro Animal Health

  • United States
  • Pharmaceutical Manufacturing
  • 700 & Above Employee

  • Research Assistant/Lab Manager

    • Sep 2018 - Dec 2018

    Supervise laboratory technicians and interns including training, scheduling, planning and assigning of priorities, discipline and recognition. Manage invoicing for unit including troubleshooting accounting issues and ensuring proper budget allocations. Manage laboratory inventory, work with vendors, and order supplies as necessary. Responsible for troubleshooting of laboratory assays and techniques, ensuring proper quality controls and assurances are in order. Facilitates and monitors laboratory safety protocols, updates chemical safety information. Responsible for maintaining facility and instrumentation maintenance.

  • Research Laboratory Technician

    • Mar 2016 - Sep 2018

    Design, run, and analyze research projects working individually and as a team. Coordinate and train new hires on laboratory procedures and assist in troubleshooting. Organize, analyze and report on data from internal and external research projects. Develop and manage aquaculture research projects promoting good communication with research partners. Established relationship with Oregon State University flow cytometry lab for development of new techniques for use in multiple species. Presented research at national conference.

• 

  Residence Inn

  • Night Auditor

    • May 2015 - Feb 2016

    Maintain a friendly and warm environment for guests, as well as help resolve any requests or problems guests may have in a timely and professional manner. Responsible for handling and maintaining financial reports and daily audit logs. Acted as manager on duty ensuring guests safety.

• 

  Whitman County Humane Society

  • Administrative Assistant

    • Jan 2015 - Feb 2016

    Maintain and update shelter donor files and documents, perform adoption follow-ups, and assist with maintaining online profiles and information pertaining to adoptable animals.

  • Animal Care Attendant and Adoption Counselor

    • Feb 2013 - Feb 2016

    Train new staff and volunteers on standard operating procedures and animal handling. Coordinated and supervised volunteers during daily tasks and animal socialization. Promoted and managed animal adoptions including paperwork. Responsible for administering medications to animals and monitor for signs of disease and/or behavioral changes.

• 

  Fairfield Inn & Suites by Marriott

  • Moscow, Idaho

  • Night Auditor

    • Apr 2013 - Feb 2015
    • Moscow, Idaho

    Maintain a friendly and warm environment for guests, as well as help resolve any requests or problems guests may have. Check in and check out guests as their needs require. Perform daily audit reports for management.

• 

  Aztec Animal Shelter

  • Aztec, New Mexico

  • Kennel Technician

    • May 2009 - Mar 2012
    • Aztec, New Mexico

    Responsible for training and supervision of both volunteers and court mandated workers, administer vaccinations and medications, maintain proper cleaning and care of animals, promote and facilitate adoptions, assist in rescue programs transport, assist in proper euthanasia, and utilize chameleon operating system to maintain animal intake forms.