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Bio

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Victoria Matthews is a seasoned operations specialist with 6+ years of experience in logistics, customer service, and management. She holds a Bachelor's degree in Criminology, a Paralegal Certificate, and an Associate's degree in General Studies. Victoria has expertise in inventory management, invoice processing, and research, with a strong background in customer service and communication.

Experience

  • CFR Rinkens LLC
    • United States
    • Operations Specialist
      • Jan 2018 - Present
      • United States

      Responsible for proper handling of CFR shipments from pick up to deliver and continuous information flow between shipper, consignee and customer. Organized and coordinated the import/export shipments (Ground and Sea) from the CFR network including monitoring customs clearance with the local branch.Accountable for daily data entry into CFR Logistics systems and record filing for review analysis with local team and management as required.Communicates with CFR branches, shippers, consignees as necessary to ensure proper handling of shipments and on-time deliveries. This includes co-workers, suppliers, third parties and international based shippers. Ensures information flow to/from customers, to/from local branch and to/from CFR network via phone, fax, email and web based application. Ensures all documents and shipments adhere to strict USA branch guidelines. Responsible for the daily maintenance and reactivity of CFR shipments and client relationships through proper customer service standard operating procedures.

    • Processing Clerk/ Receptionist
      • Jul 2016 - Dec 2016
      • United States

      Responsible for Vehicle for Validation paperwork for the U.S. Customs Office Responsible for inbound and outbound office calls Managed written correspondence for the Warehouse shipping and receiving office Created and distributed Vehicle inspection documentation for the Quality Assurance teamMaintain Warehouse inventory using internal Warehousing system for proper reconciliationReview and Process Invoices and Billing for Accounts Receivables

Education

  • University of Houston-Clear Lake
    Bachelor's degree, Criminology
  • 2015 - 2015
    University of Houston
    Paralegal Certificate
  • 2008 - 2010
    San Jacinto College
    Associate's degree, General Studies
  • International TEFL Academy
    TEFL Certification

Suggested Services

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Industry Focus. “Logistics and Supply Chain.”

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