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Bio

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Victoria Guzmán is a seasoned professional with expertise in education, law, and customer service. She has experience as an Immigration Intake Coordinator, English Language and Cultural Assistant, Barista, Fraud Investigator, Teaching Assistant, and has a Master's degree in Bilingual, Multilingual, and Multicultural Education and a Bachelor of Arts in Political Science and Government.

Credentials

  • Online Adult Cpr / Aed Training
    Universidad Espíritu Santo
    Jan, 2019
    - Apr, 2026
  • Seal of Biliteracy
    New York State
    Jun, 2017
    - Apr, 2026

Experience

    • Immigration Intake Coordinator
      • Aug 2023 - Present

      In this position, I am responsible for staffing a legal clinic located in the Buffalo Immigration court and handling work under a grant with the Office for New Americans. I work with VLP attorneys and volunteers to represent non-detained clients in humanitarian immigration work including affirmative and defensive asylum, VAWA petitions, T Visas, Naturalization and other matters.

  • CEIP Laura García Noblejas
    • Madrid, Community of Madrid, Spain
    • English Language and Cultural Assistant
      • Oct 2020 - Jun 2023
      • Madrid, Community of Madrid, Spain

      • Plan and conduct in-person lessons in English at a bilingual school with the objection of improving international student’s oral and writing skills • Facilitate creative and engaging activities that teach students the English language, American history and culture• Collaborate with teachers to provide tailored assistance in necessary areas to maximize student learning

  • Starbucks
    • Buffalo/Niagara, New York Area
    • Barista
      • Sep 2019 - Oct 2020
      • Buffalo/Niagara, New York Area

      • Perform all pre-shift and post-shift duties, side-work, and related paperwork• Provide assistance by responding to customer questions in an effective and efficient manner• Exposure to potential hazards exists with respect to cutting equipment, coffee makers, mixers and other work aids necessary to perform job duties• Assist in daily Food and Beverage inventory management & control

  • HiOperator
    • Buffalo, New York, United States
    • Fraud Investigator
      • Jun 2020 - Sep 2020
      • Buffalo, New York, United States

      • Perform in-depth investigations on claims of fraudulent activity on client bank accounts in a fast-paced work environment • Decision claims based on strong evidence guidelines and document all processes of investigation in our investigation notes• Follow strict federal guidelines to ensure that the bank stays in compliance while investigating claims

    • Teaching Assistant
      • Aug 2019 - Jan 2020

      • Assist learners with the building, editing, and submission of objects as relative to course assignments• Evaluate and grade examinations, assignments, or papers, and record grades • Develop teaching materials, such as visual aids and supplementary notes• Hold office hours and review sessions, proctoring and grading exams, and assist with lecture and administrative tasks

Education

  • 2022 - 2023
    Universidad de Alcalá
    Master's degree, Bilingual, Multilingual, and Multicultural Education
  • 2017 - 2020
    University at Buffalo
    Bachelor of Arts - BA, Political Science and Government

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Education Management”

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