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Victoria Caradonna

Manager-Operations Sales Support Manager at Dex Media (formerly Supermedia)
Intro Book
Seasoned sales and operations professional with 30+ years of experience driving business growth and customer acquisition.
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Location
Peabody, Massachusetts, United States, US
Skills
  • Sem
  • Salesforce.Com
  • Lead Generation
  • Advertising Sales
  • Cold Calling
  • Show all
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Bio

Generated by
Topline AI
Victoria Caradonna is a seasoned sales and operations professional with 30+ years of experience in managing complex systems, leading teams, and driving business growth. She has a strong background in sales, marketing, and customer acquisition, with expertise in Salesforce, Google Adwords, and social media marketing. Victoria has held various leadership positions, including Manager-Operations Sales Support Manager at Dex Media and Senior Specialist-Customer Fulfillment Support at Bell Atlantic.

Experience

  • Dex Media (formerly Supermedia)
    • Middleton, MA
    • Manager-Operations Sales Support Manager
      • Sep 2003 - May 2015
      • Middleton, MA

      Delivered account assignment and leads for the New England, New York, Pennsylvania sales regions. Manage assignment and operational activities associated with the allocation of 175 markets and over $38m in revenue. Responsible for all systems, procedural, operational and personnel activities.

  • Verizon (formerly Bell Atlantic, NYNEX)
    • Middleton, MA
    • Senior Specialist-Publishing Support
      • 1986 - 2002
      • Middleton, MA

      Active member of system development and implementation Business team charged with a major synergy initiative to consolidate three existing contract/customer systems across footprint. Business team leader of conversion strategy/business conversion plan. Team Lead for data conversion cleanup team for entire footprint. Developed pre and post conversion cleanup plan, developed workflows, established/managed data conversion cleanup team in two location.

  • Bell Atlantic
    • Senior Specialist-Customer Fulfillment Support
      • 1996 - 1999

      Managed data integrity issues for New England/New York Customer and Advertising Systems. Overseen transfer of the Data Integrity group to the Operations group in North Greenbush, NY.

  • NYNEX/Bell Atlantic
    • Transition Team Leader-Process Reengineering/Customer Fulfillment
      • 1995 - 1997

      Responsible for the implementation of the strategic core business systems (Publishing, Graphics, and Selling) after the merger of Bell Atlantic and GTE. Developed integrated three-year transition plan to redesign business processes. Managed the data and system infrastructure to support business processes.

Suggested Services

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Industry Focus. “Marketing and Advertising”

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