Experience

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  Heidelberg Distributing

  • United States
  • Food & Beverages
  • 700 & Above Employee

  • Associate Benefits Project Coordinator

    • Aug 2023 - Present

    o Associate Training/Development of Benefit Vendor Portals. Attention to Communications through mixed mediums.o Corporate Brand Messaging, Workflow, Process Development, Metrics, and Analytics.o Onsite Benefit and Vaccination Events, coordination with Benefit vendors/broker, EAP Programs and Financial Assistance instructions.o Open Enrollment, Company Policy, and Procedures.o New Hire Orientation, manager training, guidance/coaching.o Accounts Payable, Paycor Benefits reporting, benefit software associate demographic and invoice

  • Administration Manager

    • Jul 2018 - Aug 2023

    o Culture development, Core Values training, Engagement Execution Coordinator.o Systems Process Projects- ERG Development in Advocacy Mentorships, Health, and Financial Wellness, LMS training, Internships, and succession plan.o Full Cycle Talent Management- Recruiting, Job Boards, Manage Internships, Mentor/Sponsorships, DEI, Stay Interviews, Discipline, Development succession planning, exit interviews. o Execute and manage- FMLA, ADA, Cobra, 401K, Benefits Management, enrollment, and biometrics screening. o Strong executive presence including ability to effectively present important (and at times difficult) information to small, large, and very senior groups.o Prepare monthly, quarterly, and annual financial statement including aging, audit checks, develop, implement, and maintain internal financial controls and procedures.o Collaborate with company revision of onboarding and orientations. Provide training for recruiting, new hire orientations, presentation of Core Value. Support transformative projects including needs analyses and project planning.o Identify and influence key stakeholders with a focus on collaboration, team building and conflict resolutiono Detailed knowledge of key HR functions including organization design, workforce planning, recruiting, performance management, employee development, compensation, succession planning, employee relations, change management, etc.o Collaborate as HR with third party organizations to develop employee health and financial wellness programs.o Confirm payroll, reconcile general ledger, and manage benefit programs. Paycor, o Special project lead for payroll system, retention, hiring, exit interview, employee document

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  College Nannies+Sitters + Tutors

  • Central Ohio, Charlotte, NC, Charleston, SC

  • Talent Managment Recruiting/Placement Manager

    • Oct 2016 - Jul 2018
    • Central Ohio, Charlotte, NC, Charleston, SC

    o Responsible for the Full Cycle Talent Management process using various sourcing channels including internet job boards, social media, on-campus job fairs, and employee referrals.o Facilitated the hiring process prescreening, qualifying, interviewing, and orientation, provide overview of brand, vision, I-9, background screen and APEX payroll.o Prepared KPI, proposed annual budgets, expense report processing, monthly statements, financial studies, and reports.o Calendar and U.S. travel management. Meeting preparation and presentation.o Prepared strategic planning documents, departmental reports and provided administrative supporto Increased recruit to hire by 41% in one year for the southeastern market. Increased recruit to hire by 24% for the Central Ohio market in the same year. Continued to grow recruit to hire in the Central Ohio market by 18% and 22% in the Cincinnati market the following year.o Increased cold calling by. 33% in one quarter resulting in an 8% increase in new hire.

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  ITT Technical Institute

  • Hilliard, Ohio

  • Interim Director of Financial Aid/ Admissions Representative

    • Feb 2016 - Sep 2016
    • Hilliard, Ohio

    o Managed accounts receivables, prepared departmental reports, cash balances and recommended specific collection agency.o Evaluated applicant's qualifications, past experiences, and educational objectives. Explained academic programs, responded to inquiries regarding applications, enrollment, courses, and financial aid. Collaborated with the Registrar, Financial Aid and Bursar to efficiently register new students.o Assisted students through financial aid process. Conducted financial aid information sessions, assisted with FAFSA.o Verified and collected student aid reports from active students using the online student finance application system verification edits. ISIR, NSLDS, Veri-tax, Navient, SAIG, Cognos, OCOG, VA ONCE, VON APP, COD.o Conducted entrance and exit interviews with students, advising them of repayment schedule calculations.o Facilitated orientation and registration day activities. o Ensured FERPA compliance with applicable company policies and procedures, laws, and regulations.o Exceeded individual admissions applicant goal for quarter start.

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  Primary One Health

  • Columbus, Ohio Area

  • Patient Navigation Coordinator

    • Apr 2015 - Feb 2016
    • Columbus, Ohio Area

    o Conducted and coordinated full cycle talent management- recruitment, hiring, training, evaluation, and mediation/issue and coaching to ensure most efficient matching of physician/provider availability to meet the needs of the patients served.o Developed team of direct reports with skill sets and experiences to foster an atmosphere of growth and development objectives the client ion, improved community image, position, and values.o Produced reports on appointment patterns, trends, complaints, and outcomes. Collected and analyzed program outcome data; observed programmatic and fiscal reporting responsibilities.o Supervised Patient Navigation Staff in organization’s call center serving 45,000 patients in 9 separate locations located in underserved communities through Columbus and Circleville, Ohio. o Improved processes and implemented cost reduction strategies resulting in an increase in patient satisfaction scores by 12%, reduced call wait time by 25%, and grew site revenue by 13%.o Handled customer service complaints and resolutions. o Provided administrative support and leadership to the site manager, including fulfilling information requests, briefing materials and research for projects and strategic organizational and departmental initiatives.o TASKE, Oaisys, ADP Payroll and Allscripts clinical module (PM and EHR), patient management proficient.

• 

  Etcetera (Casuals Etcetera, Inc)

  • Central Ohio

  • Marketing and Direct Sales Consultant

    • Aug 2013 - Feb 2016
    • Central Ohio

    Etcetera is a New York based design company providing well made, tailored pieces with superior fabrics from the best mills of Europe. My role is to assist professional, active women build a striking, flexible, long term wardrobe to wear different ways on different days. Seasonal trunk show setting provides an environment for busy women who have more style than time. Comprehensive understanding of luxury markets and client needs. Doubled number of sales since 2013 with 62% of customer return.o Start-up independent sales representative.o Build client base, secure appointments through social media, Constant Contact, Microsoft Office, Excel and traditional venues. o Creates dynamic editorial content to ensure that story/marketing message reflects current trends and customer needs. o Present brand, manage credit sales, shipping, delivery, returns and exchanges. Act as primary client contact for Etcetera products & services including pulling and analyzing scanner and consumer panel data, creating/maintaining reports and templates, answering questions, performing and presenting data analysis, creating and presenting meaningful insights and recommendations.o Build relationships with customers to increase repeat business. Maintain and build productive business relationships with key client contacts at all levels of the organization.o Numerous Independent Contract Work

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  Dermatogy and Cosmetic Surgery of Dublin

  • Dublin, Ohio

  • Front Desk Receptionist/ CSR Developement

    • Oct 2013 - Apr 2015
    • Dublin, Ohio

    o Provide public relations and customer service, respond to patient and client information requests and complaints regarding medical, aesthetics and product information.o Provide administrative support with special events and projects.o Manage, schedule and confirm patient/client appointments. Answer telephones at front desk utilize company computer- Outlook.o Centricity Certified Data Entry, HIPAA Compliant. File, data entry, accounts receivable.o Complete general patient medical records, verify insurance authorization.o Ability to work in a fast-paced environment, handling multiple tasks and priorities simultaneously.

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  First Community Church

  • First Community Church

  • Wedding Coordinator

    • Mar 2001 - May 2005
    • First Community Church

    Provide coordination between the church and the bridal party to schedule clergy assignments for wedding and rehearsal dates.Directed work for independent contractors.Implemented ceremony guidelines, church protocol and procedures for bridal party.Presided over dress rehearsal and wedding nuptials including, lighting, music, service selection, clergy and organists.

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  Jacobson's Stores

  • Jackson, Mi. Toledo and Columbus, Ohio

  • Brand Management

    • Aug 1986 - Apr 1998
    • Jackson, Mi. Toledo and Columbus, Ohio

    o Responsible for projects from conception through execution. Includes working with strategic partners (both internal and external) to deliver a product in alignment with Jacobson’s strategic plan, key messages and brand. Manages project tracking, reporting, budget adherence, market analysis and measurement. o Executes executive level presentations. o Assists in implementing strategic and proactive communications, which is in accordance with Jacobson’s marketing and development plans. Includes: powerful and persuasive copywriting, effectively positioning the organization and creativity. o Coordinated revenue growth and brand identity in series of short and long term campaigns through fashion shows, product introduction and media venues. o Established and managed internship with OSU- Fashion Merchandising Department. Responsibilities - selection process, hiring, training, evaluate, assigning student projects within Promotions Department. o Interviewed, hired and trained teen fashion board to assist with store events, data entry and seasonal sales.o Produced product profiles, stylists, presided over audio and visual production. o Presented communications tactics, budgets and media campaigns to upper management and all staff o Created and implemented external/internal communication strategies for seasonal trends and initiatives.o Compiled and managed annual budget of $1.2 million for Columbus, Toledo and Jackson, Mi. Stores.o Processed accounts payable/ account receivable and daily administrative duties for Promotions Department -never over budget.