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Victoria Blackmore is a seasoned retail and healthcare professional with experience in managing teams, training staff, and providing excellent customer service. She has expertise in appointment scheduling, policies and procedures, sterilization, and banking, among other skills. Victoria has worked in various roles, including Retail Sales Manager, Dental Assistant, and Receptionist.

Experience

    • Retail Sales Manager
      • 2003 - 2010

      *Recruiting, hiring, developing, and retaining employees*Training and motivating Sales Associates to attain maximum sales productivity*Manage store scheduling to ensure proper coverage based on business needs *Maintaining payroll and expenses with the established budget*Communicate with District Manager in regards to all employee concerns*Ensure proper sales promotional set up of store and maintenance of sales floor*Ensure compliance and adherence to policies and procedures and company directives including shrink and proper banking procedures*Ensure through effective customer service and direct service that sales goals are achieved

    • Dental Assistant
      • Dec 2000 - Dec 2004

      *Assist the doctor with child, adult, and handicap patients*Complete duties such as insertion of wires, fitting of bands, and oral impressions*Responsible for ordering clinical supplies, chart documentation, sterilization, and preparing units *Instructing patients and parents on the use and care of their orthodontic appliances *Complete other office duties such as answering phones, scheduling appointments, receiving payments, and maintaining office records*Assist with Medi-Cal insurance billing as needed*Ensure proper training of new Dental Assistants*Complete duties such as insertion of wires, fitting of bands, and oral impressions*Responsible for all other duties as assigned

    • Receptionist
      • Sep 2000 - Aug 2001

      Answer phones and transfer calls to appropriate employeesGreet and assist customers with checking in their petTake and relay messagesHandle queries from the public and customersScheduling appointmentsReceiving payments and Care Credit billingReceive and sort mail and deliveriesMaintain appointment diary manually and electronicallyTidy and maintain reception areaResponsible for ordering clinical supplies, chart documentation, sterilization, and preparing units Ensure proper documentation in chartsComplete all other general office and clerical duties

Education

  • Valley Vista High School
    General Education

Suggested Services

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Industry Focus. “Retail”

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