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Victor Yu is a seasoned Change and Release Manager with 26 years of experience in managing enterprise business systems, regulatory compliance, and strategic programs. He has a strong background in scope management, root cause problem solving, and business analysis. With expertise in telecommunications, risk management, and vendor management, Victor has successfully led teams in delivering high-quality projects and meeting timeline and budgetary targets. He holds various certifications, including Leading SAFe course (6.0), PRINCE2 Foundation, and ScrumMaster, demonstrating his commitment to project management and Agile methodologies. Currently based in the Greater Sydney Area, Victor brings a wealth of experience and expertise to the table, making him a valuable asset to any organization.

Credentials

  • Leading SAFe course (6.0)
    Scaled Agile, Inc.
    Dec, 2023
    - Apr, 2026
  • PRINCE2 Foundation
    PM-Partners group
    Jan, 2017
    - Apr, 2026
  • Foundations of Business Analysis
    Australian College of Project Management
    Sep, 2016
    - Apr, 2026
  • ScrumMaster
    Scrum Alliance
    Jul, 2013
    - Apr, 2026
  • Project Management Fundermentals
    Australian College of Project Management
    Dec, 2010
    - Apr, 2026
  • ITIL Foundation
    PM-Partners group
    Jun, 2007
    - Apr, 2026

Experience

    • Change And Release Manager
      • Aug 2021 - Aug 2023

      Managed & ensure the efficient and effective implementation of enterprise business systems, regulatory compliance, tactical changes and strategic programs on the customer platform. Successful execution of various projects like Single Bill project, Security (MFA) project, Water product & service offer project, Integration projects with vendors such as Australian Post, Bing Mail house, BlueOak, Welcome and Zendesk.

    • Change And Release Manager
      • Aug 2007 - May 2021

      Managed & support of enterprise business systems, applications with matrix teams of on & off-shore resources. Experience in enterprise release management and coordinate Program Management of profitable initiative programs including New Product Development (English Primer League) , Annual marketing campaign (iPhone, Samsung product launch) & NBN programs.Lead both release project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets.

    • ACT Technical Service Manager / Service Centre Manager
      • Nov 2002 - Aug 2007

      Manage Australian Capital Territory (ACT) Service Operation include authorised service provider network, and continually improving the quality and productivity of service delivered to our ACT customers. Responsible for Profit & Loss, tendering process, inventory management, hit rate for service level agreements, service centre efficiency and daily operation of internal service centre.

Education

  • 1999 - 2002
    University of Wollongong
    Bachelor of Internet Science and Technology, Internet Commerce
  • 1997 - 1999
    The Northern Sydney Institute - TAFE NSW
    Diploma of Information Technology, PC & Network Support

Suggested Services

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Industry Focus. “Utilities”

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