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Victor Flores
Material Handler at World Freight Services - WFS
Customer service expert with 13+ years of experience in resolving customer complaints and handling escalated calls.
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Location
San Antonio, Texas, United States, US
Bio
Generated by
Topline AI
Victor Flores is a seasoned customer service professional with 13+ years of experience in handling escalated calls, working with upper management, and resolving customer complaints. He holds a Bachelor of Business Administration degree from Colorado Technical University and has expertise in medical billing and insurance.
As a Senior Customer Service Associate at Medtronic Diabetes, he has developed strong problem-solving skills and a customer-centric approach.
Currently, Victor is a Material Handler at World Freight Services - WFS in San Antonio, Texas.
Experience
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World Freight Services - WFS
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San Antonio, Texas, United States
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Material Handler
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Oct 2022 - Present
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San Antonio, Texas, United States
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Medtronic Diabetes
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San Antonio, Texas Area
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Senior Customer Service Associate
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May 2011 - Present
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San Antonio, Texas Area
Handle escalated calls from customers, work directly with upper management such as dept. head as well as C.E.O related emails and BBB complaints. This role also includes working with other dept. to solve the customer issue
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Education
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2020 - 2025Colorado Technical University
Bachelor of Business Administration - BBA, 4.0 -
2004 - 2005
National Institute of Technology Miami
Medical Insurance Specialist/Medical Biller
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Logistics and Supply Chain”
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