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Vicky Pang is a seasoned project management professional with a Master of Business Administration degree from Hong Kong Metropolitan University. She has extensive experience in document control, project management, and administration, with a strong background in working with global teams and managing complex projects. She is fluent in English, Chinese, and has working proficiency in German and Japanese.

Credentials

  • Graduate Member
    The Chartered Governance Institute UK & Ireland
    Feb, 2022
    - May, 2026
  • The English Language Proficiency Statement – CEFR Level C1
    Ecctis Ltd
    Feb, 2022
    - May, 2026
  • IELTS Grade 7
    IELTS Official
    Oct, 2019
    - May, 2026
  • Certificate in ISO 9001:2015 QMS Auditing
    The Hong Kong Federation of Trade Unions
    Jun, 2019
    - May, 2026
  • Certificate in Secretarial and Account Service Practice
    The Hong Kong Federation of Trade Unions
    Jun, 2019
    - May, 2026
  • Professional Certificate of AutoCAD for Interior Design and Architecture
    Hong Kong Interior Design and Architecture Institute
    Mar, 2019
    - May, 2026
  • Member
    Project Management Institute
    Sep, 2017
    - May, 2026
  • 普通話水平測試 Putonghua Proficiency Test
    中國國家語委會 The State Language Commission of China
    Apr, 2008
    - May, 2026
  • CRELevel 2 in Chinese & English--Forever equalivant to HKALE Grade C or IELTS 6.5
    HKSAR Government
    Nov, 2007
    - May, 2026

Experience

  • Ocado Engineering
    • London, England, United Kingdom
    • Senior Project Engineering Information Controller
      • Mar 2022 - Nov 2023
      • London, England, United Kingdom

      Industry: Hi-tech Design, Manufacturing & Maintenance Achievement: Reduce company operation cost for over £100,000 per annum with my successful implementation and development of new EDMS platforms - LAPS:Save £83000 of old platform Box account license fee for over 4000 existing membersSave further £20000 for bringing new clients to LAPS- Identify active suppliers through any channels and promote LAPS project to all stakeholders- Negotiate with internal and external global parties to gain their support on LAPS project setup and improvement- Tailormade and provide training to global colleagues, clients and suppliers to facilitate LAPS Operation- Schedule for old EDMS platforms transferrment, consolidate files from any cloud platform like Box, Google Drive, Dropbox to LAPS. Counting Box alone there were 30000 legacy files to move. - Solve for user access and federation problem, record detailed error log for tracking, improvement and development - Operate daily documents transaction per Jira Ticket system- Setup coding&prefix, user groups and folder structuring matrix for security control and confidentiality management - Perform quality assurance on all information transactions to maintain compliance of ISO standards

    • Independent Research Consultant
      • Mar 2020 - Mar 2022

      Industry: Marketing and Data Analysis-Web evaluation using an Excel spreadsheet or an annotation tool.-Review and rate web content, using a web application to support the measurement of search data relevance.-Evaluate online web content according to detailed criteria.

  • BGIS
    • Hong Kong
    • Project Executive
      • Nov 2017 - Mar 2020
      • Hong Kong

      Leaving Reason: company closedIndustry: Project Management ConsultancySystem Managed – Asite, Oracle Aconex, 4 Project Viewpoint, MS Sharepoint, Cemar, Manhattan, Satistau, Sales Force, etc. Served in project team for China, Macau and Hong Kong Projects for full set HR & Administration works. Successfully backed up busy project managers for in time action according to project milestones and payment phases to comply with contract requirements.Duties:-Executed on full set HR and administration duties, including C&B, recruitment, employee relationship, policy implementation for 10 staff -Coordinated for payment settlement, including Client Billing, project & office expense, staff expense claim with self-created workflow control panel.-Performed in Client account setup with “Know Your Customer” skill and followed up on Contract Administration for different projects.-Operated vendor registration and on-boarding process on Satistau system.-Created PO, Invoice and Payment Cert through Manhattan System and Client’s different systems.-Updated status of potential clients and opportunities in SalesForce system for Business Development strategy reference.-Prepared for Tenders, reports and proposal publish.-Communicated with Government and relevant parties for compliance issues like Public Liability insurance Business Registration, Annual Returns, Rate of Demands, Profit Tax etc.

  • Self-Employed
    • Hong Kong
    • Mandarin Tutor
      • Jan 2017 - Nov 2017
      • Hong Kong

      For career redirection, I became a full-time student on Project Management Proficiency studies and provided Mandarin class to school students for living during the time.

  • Fuji Xerox (Hong Kong)
    • Hong Kong, Global
    • Document Controller (Station in Goldman Sachs Group)
      • Feb 2016 - Jan 2017
      • Hong Kong, Global

      Leaving Reason: project endedIndustry: Information Communication Technology (ICT)System Managed – AsiteWorked for global Real Estate Information Management (REIM) team, effectively monitored over 300 legacy and current projects around the world for Goldman Sachs Group through an information system – Asite.Duties:-Scheduled system introduction trainings to new users depends on different access rights, provided refreshment trainings to current users depends on their needs, at the same time handled daily enquiries from all users.-Ensured that document control requirements were satisfactorily met, maintained various files and performed daily checking on drawings and documents.-Executed on system administration work, including user account management, folder maintenance, role permissions and attributes setup.-Identified for system error and summited proposal for improvement needs, followed up each case with Asite support team.-Reduced risk associated with changes to project teams and phase of project work by controlling access and permissions.-Supported multiple project teams engaged in the design, fabrication, construction, and integration of real estate. -Recorded and created report to escalate issues concerning any missed deliverables and failure.-Provided strategic advisement on document standards and procedures to the client.

  • Paul Y. Engineering Group
    • Hong Kong, Macau, China
    • Assistant Document Control Manager
      • Jan 2015 - Feb 2016
      • Hong Kong, Macau, China

      Leaving Reason: the role was relocated to MacauIndustry: Construction Project - Hotel and Shopping MallSystem Managed – Scenario, ButterflySupervised a team of 10 in whole document controlling progress between main contractor and developer, also managed HR issues of the whole team. Successfully transformed and launched Scenario system to fit into project needs, which enhanced effective interaction among LXIII Hotel project stakeholders in HK & Macau.Duties:-Handled daily inquiries about EDMS system and organized regular training courses.-Negotiated with over 200 Project stakeholders to ensure all transactions are suiting the project protocol, and trace on the progresses of follow-up actions.-Monitored the completeness of EDMS system according to the document control requirements, and collected outstanding items from stakeholders.-Reviewed document workflow with QA manager, and created corresponding charts and forms.-Operated EDMS System for user account, contact group and system structure setup, as well as administered access right control.-Analyzed for error reports on EDMS system and instruct system provider on problem solving.-Identified for improvement needs of EDMS system, and chair meetings with system provider and users on development planning.-Organized handover of as-built documents and drawings to developer.-Assigned Package No and Coding upon new contract being awarded.-Authored summaries, statistics and reports for top-management review.

    • Project Operation Administrator
      • Mar 2014 - Sep 2014
      • Hong Kong and China

      Leaving Reason: the role was relocated to ChinaIndustry: Construction Project - Retail Shops and commercial buildingsEstablished a document controlling system from 0 for the company, functional on daily operation and document controlling on Design, Sales, QS and Production. Supervised the admin team in Project Operation, Database Management and other administration support for world-rounded Luxury Brands Renovation Projects and Enterprises Headquarters Projects like. Also managed HR issues of the whole team. Duties:-Designed, developed and improved for Project Management System, including panels, documents and forms to be well fit on different projects.-Facilitated Project management by making clear workflow and guidelines for all departments to follow. Oversaw project operation and document controlling in different parts, ensured everything on track by different control panels.-Consolidated Reports in daily, weekly and monthly basis for top management review.-Maintained and updated Database, samples and track records.-Supported top management for Organization Chart drafting, meeting minutes preparing, and ad-hoc tasks.

    • Secretary (HR and project supporting)
      • Dec 2012 - Mar 2014
      • Hong Kong

      Leaving Reason: contract endedIndustry: Construction Project - Railway Station and TunnelProvided full spectrum of site administration, HR & document control services for contract WIL704, the largest site for West Island Line Project with over 200 daily and monthly paid staff.Duties:-Managed site HR tasks and liaised with Headquarter HR for related issues.-Operated payroll by updating Staff Attendance and Allowance Report and Sat-Off Roster for monthly-paid and daily-paid staff.-Consolidated Monthly Staff Attendance and Statutory Holiday Record for MTR Audit use.-Recorded daily Staff Movement (join/leave/promotion) of site and submitted Monthly Summary Reports for the use in Financial Report.-Organized site announcements, employee relationship activities and partnering events.-Implemented project quality control practices on engineering and payment documents to align with MTR Standard.-Arranged daily submission uploading to MTR EPMS system, submission schedule updating and report publishing, in order to maintain efficiency and correctness of endorsement circulation processes internally and externally.-Issued for letters, meeting minutes and material orders.-Performed proof-reading and publication of Monthly JV Board Report.-Scheduled meetings, rooms & car booking, filing of drawings and documents.

  • Star Work Services Ltd.
    • Hong Kong, China
    • Office Manager/ Personnal Assistant
      • Nov 2008 - Nov 2012
      • Hong Kong, China

      Leaving Reason: company closedIndustry: Trading and LogisticSelf-driven from a fresh graduate to an independent officer in all parts of company operation. Assisted the Managing Director in all parts of company operation, including Administration, HR, Document Controlling, Database Management, Sales & Payment, Compliance, etc.Duties:-Executed on full set HR and Administration duties for 30 staff. -Controlled for document transaction.-Planned for workflow and schedules, followed up on sales orders and contracts renewing.-Completed Company Secretarial tasks on Business Registration Certificate and Board of Directors details updating, Annual Returns Submission, etc. -Communicated tightly with clients, suppliers, government departments, lawyers, accounting and auditing firms.

    • Marketing Executive
      • Sep 2005 - Nov 2008

      Industry: Luxury Brand - Jewlery and Watch-Controlled for document transaction, eg: in & out correspondence, quotation, purchase orders, invoice, payment cert, transmittal, delivery notes, shipping documents, licenses, certifications.-Managed Database of different categories: Design Drawings, Production Drawings, Clients, suppliers, manufacturers etc. -Coordinated and attended for global exhibitions and promotional activities.-Consolidated sales orders and contracts, drafted product summary and invitation letters.-Provided administration supports on sample organizing, letters drafting, scheduling, meetings preparing & recording, facilities managing, travel arranging, resources purchasing, etc.-Communicated tightly with internal departments, organizers, suppliers, advertisers and Medias. for business development.

    • Tutorial Clerk
      • Sep 2005 - Aug 2008

      Industry: Education Center-Managed teaching syllabus and prepared for materials.-Investigated and developed for service improvement plan -Researched for information, maintained database of students and classes records-Performed customer services for business development and handled complaints

Education

  • 2019 - 2021
    Hong Kong Metropolitan University
    Master of Business Administration, Corporate Governance
  • 2005 - 2008
    Lingnan University
    Bachelor of Art, Philosophy

Suggested Services

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Industry Focus. “Automation Machinery Manufacturing”

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