Experience

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  Ben Line Agencies

  • West Port, Port Klang

  • Senior Executive

    • Aug 2011 - Present
    • West Port, Port Klang

    **DIRECT REPORTING TO SOUTH EAST ASIA OPERATION MANAGER • In Charge of entire Crew change for CMA GGM and other Shipping Vessel Companies.• Liaising with charterers from various shipping agencies for information about vessel berthing and Un-berthing time.• Upon vessel embarkation, In charge of going onboard to next Vessel Captain to clear Immigration procedure and crew identification papers and to investigate if there any stoways (Unidentified pupil on board).• To liase with Immigration Department at Port Klang (West Port and North Port) to clear Immigration Procedures and to ensure that the crew change goes smoothly.• To delegate pick up of ON Signers and drop off of OFF Signer with our crew coordinators /drivers in a day to day basis depending on the timing of arriving and departing crew to/from KLIA.• In charge of handling Cash To Master (CTM), Crew Bonus and Lashing Bonus to the Captain of the required vessels with the West Port and North Port Security/Port Police.• Attending pre Arrival meeting with the other Shipping Agencies to determine on who will handle the various tasks in handling the incoming vessels and coming back to office and briefing our Head of Department on the requirement.• To ensure all crew coordinators/drivers are in good working order, ie: vehicles condition, road tax/insurance renewal, service of vehicle and audits on the general vehicle condition.• Handling any charterers, owners and agents complaints about the crew change performed and to have a brain storming session with our operations manager and crew coordinators /drivers and to agree on a solvable solution and corresponding via emails to the above stated.• Corresponding via emails an phone (land/Hp) to all our clients who wish to liase with our good company for their crew change and spare parts deliveries to their good vessels

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  DHL Supply Chain

  • PUCHONG, MALAYSIA

  • Warehouse Security Executive

    • Aug 2004 - Present
    • PUCHONG, MALAYSIA

    • Assist the Security Manager to develop, implement and enforce security policies, procedures and initiatives covering all company assets, shipments and personnel for DSC Facilities.• Manage the security functions including supervise all internal or external security personnel, to train, coach and guide DSC staff in all matters pertaining to security awareness, policies, procedures, precautions, investigations and legal matters.• Review, maintenance and control all SOP/WI issued by Security Department.• Proactively and regularly review and highlight all aspects of DSC operations which may pose a threat to company assets and ensure that the security equipment used by the security guards are properly maintained and conduct investigation on all reported Pilferage, Loss and Damage cases and identify Problem Root Cause and recommend appropriate CAPA.• To conduct interviews, information gatherings, market intelligence survey and interrogation on cases of interest and summit to Management for review. Establish and execute Security Audit Program for whole country and to produce Audit Reports to achieve Department Quality Objective and Key Performance Indicators (KPI).• To ensure all Corrective Action & Preventive Action (CAPA) introduced by Investigation Team being channeled to respective stations and departments and ensure all CAPA is being implemented.• The Audit comprise of all external and internal activities, process, procedures that has direct business interest with DSC and DHL Logistics at whole.• The ensure all process and procedures comply with TAPA Freight Security Requirement (FSR) and TAPA Transport Security Requirement and produce daily, weekly and monthly Audit Report for Department and Management Review, Investigation on all reported Pilferage, Loss and Damage cases and identify Problem Root Cause and recommend appropriate CAPA.

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  Tesco Sourcing

  • RAWANG, SELANGOR

  • LOST AND PREVENTION MANAGER (LPM)

    • Jul 2010 - Jul 2011
    • RAWANG, SELANGOR

    *** Reporting to Store General Manager, Area LPM and Area Director• Duties include preventing losses from sales floor and back room.• Attending conference calls on adjustments of stock loss, lost merchandise and waste.• Briefing loss prevention team on the daily do’s and don’ts.• Preparing verification for our quarterly stock take.• Attending profit and loss meetings to determine that our shrinkage is under control.• Making sure that the Day to day Operations on the Security point of view runs smoothly. • Making sure that all Security processes are adhered to by all departments.• Reporting all cases on crime related issue to Area LPM and following all the next steps given.• Conducting investigations on internal and external issues and making sure that the guilty parties are dealt with in their respective manners. • Making Sure that the “Layanan Mesra” motto is applied to all Tesco Customers without fail. • Conducting Audits and Spot Checks at the Front End (Customer Service and Cashiers) randomly to make sure that there is no discrepancies’ on the daily takings.• Assisting Store GM on his Walk About around the store and making sure that all the Sop’s are followed correctly • Assisting our Customer Service Manager on Handling of Complaints and Customers Grievances’• To ensure that all Security Measures are complied with and that the working atmosphere is a concept Of” Strict but Approachable” motto.

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  CCM Duopharma Biotech Bhd

  • KLANG

  • Utility Executive

    • Mar 1996 - Jul 2004
    • KLANG

    Reporting to Factory Manager and Plant EngineerStarted of as a Production Supervisor.**amidst training on making solution.**Training on making solutions for Kidney patients.**Looking after the Standard Operating Procedures (SOP). **In Charge of collecting samples and making sure that solutions are ready for filling and shipped out on request date and time.Promoted to a Position of Utility Executive** Assigned to look after the whole water system for the Plant (with training).**In Charge of the Quality of Water for Injection products that the company manufactures.

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  FORTE HOTELS LONDON

  • London, United Kingdom

  • Fresher

    • Jul 1990 - Jun 1995
    • London, United Kingdom

    PIZZA HUT DUKE STREET LONDON ENGLANDDuties:-Started as Kitchen Assistant and promoted to a kitchen Supervisor**Responsibilities include inventory control, overall running of kitchen & delegating duties to staffFORTE CREST HEATROW (FORTE HOTELS LONDON)Duties:**Waiter in Shires Restaurant (AMERICAN RESTAURANT)**Waiter cum Supervisor in the Italian Restaurant (BIANCONE)Promoted to be a Management trainee **was assigned to the Banqueting Department which consists of handling conventions, Knowledge of table arrangements, excellent banqueting and assigned to the bars.