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VH

Vicki Russell Hurd

Quality Assurance Specialist at AGIA
Intro Book
Seasoned insurance professional with 23+ years of experience in internal audit, accounting, and customer service.
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Location
Ventura, California, United States, US
Skills
  • Associate Life Management Institute Life Office...
  • Internal Audit
  • General Administrative Duties
  • Accounting
  • Microsoft Excel
  • Show all
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Bio

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Vicki Russell-Hurd is a seasoned professional with a strong background in internal audit, accounting, and customer service. With over 23 years of experience, she has held various leadership positions, including Quality Assurance Specialist, Customer Service Manager, and Operations Officer. Vicki has a proven track record of improving quality and efficiency in her roles, and is skilled in Microsoft Office applications, including Excel, Word, and Outlook. She holds a Bachelor of Arts degree from the University of California, Santa Barbara.

Experience

  • AGIA
    • Carpinteria, California
    • Quality Assurance Specialist
      • Nov 2000 - Jul 2012
      • Carpinteria, California

      Internal Auditor responsible for auditing new policy issuance, customer service requests for benefit and policy changes and fulfillment (the actual issued policies) for quality, adherence to internal and carrier procedures and State and Federal regulations. Responsible for reporting audit finding...

  • Management Applied Programming, Inc.
    • Santa Barbara, California Area
    • Customer Service Manager
      • Oct 1995 - Sep 2000
      • Santa Barbara, California Area

      Manager, Customer Service- Third Party Insurance Administrator for the close block of insurance for Chubb Sovereign Life Insurance Company

  • Sovereign Life/Chubb Sovereign Life Insurance C...
    • Santa Barbara, California Area
    • Operations Officer- Also Manager of Accounting/Commission Accounting Departments
      • Oct 1972 - Sep 1995
      • Santa Barbara, California Area

      Manager of the Accounting Department and Commission Accounting Departments-Responsible for overseeing payment of commissions to a national network of independent insurance agents and regional offices. Also responsible for Accounts Payable and Receivable. Corporate "Officer" for Sovereig...

Education

  • Oakland Technical High School
  • University of California, Santa Barbara

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Accounting”

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