Experience

• 

  Total Health Care

  • Baltimore, Maryland

  • Former Executive Assistant to the CEO

    • Aug 2013 - Apr 2015
    • Baltimore, Maryland

     Calendar – Managed an enormous and active calendar of appointments and events; Implemented a color-code system for seamless fulfillment; Planned, coordinated and ensured the CEO’s schedule was followed and respected Correspondence - Composed and prepared correspondence ensuring accuracy and formatting consistency; Proofread and edited all materials going to and from the CEO; Assisted with preparation of diverse documents, Org Charts in Visio, and other complex documents Financials - Verified invoices for approval and payment; Reconciled monthly corporate credit card statement; Managed, reconciled and replenished $500 petty cash fund; Reviewed statements/invoices, and initiated payment process to pay vendors with appropriate paperwork  Hospitality – Procured and provided necessary amenities for on-site meetings Liaison - Provided a bridge for smooth communication between the CEO’s office and internal departments while demonstrating leadership to maintain credibility, trust and support with the executive team, Board of Directors, managers and staff; Maintained discretion and confidentiality while providing intrinsic executive support in a one-on-one working relationship. Organization - Overhauled and organized C-suite filing system - produced a companion Files Directory for ready-reference of system content Supplies – Ordered, and maintained inventory levels of all supplies Travel - Arranged CEO’s travel (domestic)

• 

  Inovalon, Inc. (formerely MedAssurant)

  • Bowie, Maryland

  • Former Department Administrator

    • Nov 2011 - Jul 2013
    • Bowie, Maryland

    • Supported 6 Product Directors and two teams (approximately 60 individuals) On-Boarding - Used comprehensive knowledge of on-boarding protocols to create seamless transition into the CQO department for newly hired associates; also crafted and recorded a Web-based PowerPoint presentation, also as an on-boarding tool, to train newly-hired associates on Inovalon’s self-serve Travel & Expense process  Functioned as the Department ‘go-to’ person for internal and external queries Performed client/data updates in SalesForce Data Base Coordinated simple to complex travel arrangements using Expedia, Kayak and American Express Concur Travel Systems as the booking tool for all components of domestic travel

• 

  Nexion Health Management Inc

  • Sykesville, Maryland

  • Executive Assistant to the President/CEO and Executive Vice President/CFO

    • Mar 2007 - Mar 2009
    • Sykesville, Maryland

     Managed all aspects of administrative support for C-level executives which included maintaining and updating calendars, answering and screening phone calls, planning and scheduling meetings / special events, and coordinating domestic travel Coordinated and prepared all executive correspondence including letters to legislators, reports, legislative memoranda, and ad-hoc announcements Created new filing and organizational system that improved efficiency and provided quick access to data Designed and developed a system on Excel spreadsheet that [for the first time] tracked travel expenses and provided vital financial information to CFO for budget monitoring Maintained highest level of confidentiality handling sensitive information, and was trusted to interact with influential business and political leaders on behalf of President and CEO