Experience

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  Credit Corp

  • United States

  • Customer Relationship Associate

    • Aug 2022 - Present
    • United States

• 

  Alorica

  • Pasay, National Capital Region, Philippines

  • Customer Service Representative

    • Jan 2021 - May 2022
    • Pasay, National Capital Region, Philippines

• 

  [24]7.ai

  • Taguig, National Capital Region, Philippines

  • Customer Service Representative

    • Jun 2020 - Oct 2020
    • Taguig, National Capital Region, Philippines

• 

  Global Staff Connections, Inc.

  • Quezon City, National Capital Region, Philippines

  • Research Analyst

    • Jan 2020 - May 2020
    • Quezon City, National Capital Region, Philippines

• 

  [24]7.ai

  • Quezon City, National Capital Region, Philippines

  • Customer Service Representative

    • Oct 2019 - Dec 2019
    • Quezon City, National Capital Region, Philippines

• 

  Aldric’s Food Station

  • Quezon City, National Capital Region, Philippines

  • Store Manager

    • Nov 2018 - Oct 2019
    • Quezon City, National Capital Region, Philippines

• 

  Fuji Xerox Asia Pacific Pte. Ltd.

  • Singapore

  • Administrative Clerk/ Data Management Service - Senior Officer

    • Sep 2014 - Oct 2018
    • Singapore

    A. Experienced in operating and maintaining advanced printing process.B. Performed routine maintainance and minor repairs.C. Ensured all print and insert jobs are manage in a time efficient manner and demonstrated quality print out and develop based on the expectation of the clients.D. Achieved success in completing a printing/ inserting job before the time of delivery to the customer.E. Wrote the SOP for the job project from start to end of the job for new hires and ISO audit.F. Provided administrative roles and served customers through walk-in, phone or e-mail.G. Demonstrated expertise in handling machines to increase in-house projects by 35%.H. Trained new operators to become expert and confident running different equipment.I. Accepted team lead responsibilities to smoothen the daily operation.J. Coordinated and perforemed assign material management tasks in warehouse, including: inventory control, accepting deliveries, placing orders with the vendors, rotating and stocking. K. Accepted additional duties as may be assigned from time to time.

• 

  Fuji Xerox Singapore

  • Singapore

  • Administrative Clerk/ Data Management Service Officer

    • Apr 2013 - Sep 2014
    • Singapore

    Same with Fuji Xerox Asia Pacific Pte. Ltd.

• 

  Mercury Engineering

  • Qatar

  • Time & Site Admin/ Document Controller

    • May 2011 - Jan 2013
    • Qatar

    A. Scheduled and coordinated meetings, appointments and travel arrangements for the management and employees.B. Trained 3 new Time and Site Admin during a period of a company expansions to ensure attention to detail and adherence to company policy.C. Managed travel, petty cash and expense reports for the site team member.D. Tyeped documents such as correspondences, drafts, memos & e-mails, and prepared reports weekly for management.E. Opened, sorted and distributed incoming messages and correspondence.F. Responded to customer requests via telephone and e-mail.G. Perfomed payroll activities by computing wages, deductions and enter data into system for 1000+ employees every end of the month.H. Purchased and maintained office supplies, inventories and being careful to adhere to bugeting practices.I. Recorded, transcribed and distributed minutes of meeting.J. Trained project personnel in automation tools and document control procedures.K. Planned, controlled and directed all hard copy and electronic filling.

• 

  3D's Ice Marketing Corporation

  • Pampangga, Philippines

  • Operation Officer 1/ Coordinator Representative/Supervisor

    • Oct 2010 - Apr 2011
    • Pampangga, Philippines

    A. Performed administrative roles and responded to customer requests thru walk-in, telephone calls or e-mails.B. Developed and implemented a standardized system for rating staff followed by the main office.C. Worked closely with the truck deliveries and dispatchers to ensure the quality of service in last-minute load and unload of good items in timely manners.D. Personally supervised and checked the maintenance of truck service to ensure safety of staff and goods.E. Coordinated schedules and monitored staff performance.F. Compiled and analyzed maintenance reports.G. Assisted Human Resources in hiring and training of employees for dispatch department.H. Planned training programs for new employees.I. Maintained business relationships with clients and outside vendors.J. Implemented company's policies by providing examples.K. Supervised employees and operational processes.L. Assisted in preparing compensation package, promotion, and termination of employees.M. Identified and solved issued relating to dispatch.N. Managed dispatch of goods according to a wide geographic territory.

• 

  Pizza Hut Philippine Pizza Inc.

  • Quezon City, Philippines

  • Data Entry/ Encoder

    • Aug 2010 - Oct 2010
    • Quezon City, Philippines

    • Encode abstract records and code.• Encode documents and other data sheets in a timely manner.• Verify and review entries once data is encoded.• Reformat previously entered data if need be.• Use electronically transmitted files, scanners or other systems for character recognition to do so.

• 

  Dot Net Café

  • Quezon City, Philippines

  • Internet Cafe Attendant/ Encoder (Full /Part Time)

    • Mar 2006 - Aug 2010
    • Quezon City, Philippines

    • Service oriented. • Assist the manager in the daily operation of the facility.• Perform cashiering function as needed.• Assist customers in the use of computer.a) typing b) printingc) scanning d) cd burning• Transferring files from server’s PC to client’s PC vice-versa • Prepare daily sales reports in a use of data base.• Daily collection and categorization of process transactions.

• 

  Influent Inc. Philippines

  • Quezon City, Philippines

  • Customer Contact Associate

    • Aug 2007 - Oct 2007
    • Quezon City, Philippines

    • Maintain agreed upon schedule.• Maintain or exceed call productivity goals.• Provide high quality telephone calls though good use of client product or service knowledge and telephone techniques.• Provide accurate Data Entry and any clerical work accompanied with taking/ making calls.• Work to improve skills and abilities on an ongoing basis.• Demonstrate a positive mental attitude and follow company policies and procedures at all time.

• 

  The Living Water Christian Academy

  • Bulacan, Philippines

  • Head Teacher of High School Department

    • May 2003 - Apr 2006
    • Bulacan, Philippines

    • Implements instructional activities that contribute to a climate where students are actively engaged in meaningful learning experiences. • Identifies, selects, and modifies instructional resources to meet the needs of the students with varying backgrounds, learning styles, and special needs.• Assists in assessing changing curricular needs and offers plans for improvement.• Maintains effective and efficient record keeping procedures.• Provides a positive environment in which students are encouraged to be actively engaged in the learning process.• Communicates effectively, both orally and in writing, with students, parents, and other professionals on a regular basis.• Collaborates with peers to enhance the instructional environment.• Models professional and ethical standards when dealing with students, parents, peers, and community.• Models spiritual maturity in leading students towards Christ and then spiritual growth.• Ensures that student growth and achievement is continuous and appropriate for age group, subject area, and/or program classification.• Establishes and maintains cooperative working relationships with students, parents, and schools, as measured by Academy district/school survey results.• Assumes responsibility for meeting his/her course and school-wide student performance goals.• Demonstrates gains in student performance.• Participates in training and presentations about online teaching.• Meets professional obligations through efficient work habits such as: meeting deadlines, honoring schedules, coordinating.• Performs other duties and responsibilities as assigned by their supervisor. • All work responsibilities are subject to having performance goals and/or targets established as part of the annual performance planning process or as the result of organizational planning.

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  Market Strategic Firm

  • Quezon City, Philippines

  • Counter Checker

    • Aug 1998 - Jan 1999
    • Quezon City, Philippines

    • Ensure excellent customer service is demonstrated at all times• Participate in the day-to-day running of the store. • Keep selling area and displays clean and tidy. • Ensure any issues concerning customer care are reported to the Retail Manager.• Respond to customers immediately by processing sales and packaging orders. • Follow cashing up procedures. • Assist in changing displays of shop stock. • Check each item and amount if tally to the receipt.• Responsible for handling documents of transaction.• Insure all transaction is fully validated. • Submit all documents to Checking Department before leaving the premises.