Experience

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  TELUS International Europe

  • Bulgaria

  • Content Analyst

    • May 2019 - Present
    • Bulgaria

    • Investigate and resolve issues that are reported on Client’s platform;• Respond to user inquiries with high quality, speed, empathy and accuracy using market specific knowledge and insights to spot and scope solutions to improve the support of Client’s community.

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  Группа компаний РЕГИОН

  • Moscow, Russian Federation

  • Administrative Project Manager

    • Mar 2019 - May 2019
    • Moscow, Russian Federation

    • Document management for the project;• Preparation of project reports;• Organization of workshops and meetings (preparation of the materials, notification of participants, preparation of the agenda; wrinting and registration of minutes of meetings);• Preparation and approval of project documentation in the corporate electronic document management system.

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  IPT (International Professional Training)

  • Moscow, Russian Federation

  • Key Account Manager

    • May 2018 - Mar 2019
    • Moscow, Russian Federation

    • Building and developing effective relationships with key clients • Preparation of commercial offers for existing clients • Settlement of customer claims for compliance with contractual obligations and quality of service • Prompt response to customer requests • Organization of an initial testing • Providing teachers with necessary information about the client and the training course • Supervising the actual training, dates of progress and final tests, the issuance of certificates, as well as dealing with current duties

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  Dialog ELC/Executive Language Center

  • Moscow, Russian Federation

  • Client Coordinator

    • Feb 2017 - Apr 2018
    • Moscow, Russian Federation

    • Solving and controlling administrative issues of providing educational services for employees of Russian and international companies; • Scheduling of teachers (including native speakers) • Daily and monthly reports preparation, work with documentation • Full organizational support of the regional educational project (Tobolsk, Russia): communication with the client company, organization of classes and testing, establishing a local office • Additional functions: booking and purchase of tickets, meetings arrangements, accompanying foreign administration on business trips • Methodological work: writing articles in English, conducting an initial oral testing to determine the level of proficiency in English, writing and proofreading characteristics (profiles) of students • Recruitment: interviewing teachers, administrative and office managers

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  Talentum Alapitvany

  • Szeged, Hungary

  • EVS promoter

    • Jan 2016 - Dec 2016
    • Szeged, Hungary

    • Russian and English teacher for groups of children (13-19-year-old) and adults • Non-formal education, summer camps (for 13-18-year-old teenagers), workshops, trainings • EVS and Erasmus+ promotional events in local high-schools, career days and educational festivals, presentations and communication in non-native language • Social media, blog and reports about current activities • Living in intercultural environment gave me flexibility, strong problem solving skills and ability to adapt to new culture and lifestyle

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  Moscow State University

  • Москва, Россия

  • Teacher

    • Sep 2015 - Dec 2015
    • Москва, Россия

    The course "Russian language and speech culture"

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  Ваш репетитор

  • Москва, Россия

  • Private Teacher of Russian language

    • Oct 2012 - Dec 2015
    • Москва, Россия

    • • Teaching Russian to 2-9 grade students, setting up an educational plan on the basis of individual capacities of students, preparation and conducting classes, formal and non-formal educational methods • Individual approach, ability to explain difficult things in a simple way, improvisation • Successful at improving school results Profile: http://repetitors.info/repetitor/?p=KunshinaVS

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  Mamsy

  • Copy editor

    • May 2014 - Jul 2015

    MAMSY LLC (http://mamsy.ru/) – Sales club for mothers and children. • Copywriter: descriptions of goods and brands, SEO texts • Checking the contents of the online shop and the results of the work of Contents department • Proof-reading (spelling, style, grammar, punctuation) of goods description, brands, blog articles, corporate documents (contracts)

  • Proofreader

    • Feb 2014 - May 2014

    MAMSY LLC (http://mamsy.ru/) – Sales club for mothers and children.• Proof-reading (spelling, style, grammar, punctuation) of descriptions of goods and brands, checking the contents of the online shop • Ability to do monotonous work, to concentrate on the matter, literacy • Promotion after 3 months of work

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  Moscow State University

  • Russian Federation
  • Higher Education
  • 700 & Above Employee

  • Internship - Teacher of Russian as a foreign language

    • Oct 2013 - Dec 2014

    Assistance in organizing lessons, conducting classes.

  • Russian Teacher

    • Feb 2012 - May 2014

    School of Young Philologist is the organization established by Philological department of Lomonosov Moscow State University (www.philol.msu.ru/~school/). • Conducting seminars “Russian Morphology”: setting up an educational plan, preparation and running the classes • Working with groups of pupils (5-15 people) of 8-11 grades

  • Internship - Teacher Assistant. Russian as a foreign language

    • Jul 2012 - Aug 2012

    Institute of Russian Language and Culture, Lomonosov Moscow State University.Assistance in organizing and conducting classes.

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  Railtelecom

  • Москва, Россия

  • HR Assistant

    • Jun 2013 - Feb 2014
    • Москва, Россия

    Railtelecom LLC is the authorized dealer of Mobile TeleSystems Open Joint Stock Company (one of the biggest mobile operators in Russian Federation). • Assisting HR-specialist’s duties: searching for job applicants, phone interviewing, answering questions regarding examinations, salaries and other information, explaining company benefits and procedures to employees and job applicants • Social media; job portals

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  TV-channel “Prosveshchenie”

  • Москва, Россия

  • Freelance Reporter

    • Jun 2012 - Oct 2012
    • Москва, Россия

    TV-channel “Prosveshchenie” (prosveshenie.tv).• Interviewing people, writing reports and texts• Helping in editing of telecasts, participating in all process of making broadcasts• Creativity, displaying of initiative, literacy, taking responsibilities for telecasts