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Venkata Charan Kantumuchu is a seasoned quality management professional with extensive experience in leading global quality teams, implementing quality management systems, and driving process improvements. He holds various certifications, including PMP, CMQ, and Six Sigma Master Black Belt, and has a strong educational background in business and engineering.

Credentials

  • Leadership, Effective Communications & Human Relations
    Dale Carnegie Training
    Oct, 2020
    - Apr, 2026
  • Lean Six Sigma Master Black Belt
    Management and Strategy Institute
    Jul, 2019
    - Apr, 2026
  • Verified International Academic Qualifications
    World Education Services
    Jun, 2019
    - Apr, 2026
  • Certified Manager of Quality (CMQ/OE)
    ASQ
    Mar, 2015
    - Apr, 2026
  • Certified Internal Auditor
    EuroQuest, Inc
    Jul, 2014
    - Apr, 2026
  • Six Sigma Green Belt
    ASQ
    Dec, 2012
    - Apr, 2026
  • Project Management Professional (PMP)®
    Project Management Institute
    Sep, 2023
    - Apr, 2026
  • Certified Quality Auditor
    ASQ
    Dec, 2013
    - Apr, 2026
  • Certified Quality Engineer
    ASQ
    Jun, 2013
    - Apr, 2026
  • ISO 14001 internal auditor
    OSU-OKC
  • Lean Six Sigma Black Belt
    International Association for Six Sigma Certification

Experience

    • Global Quality Director
      • Nov 2021 - Present

      • Responsible for the Quality department Leadership, Management, and Accountability.• Responsible for leadership and management of the operational excellence program. • Responsible for the leadership, management, and administration of ISO 9001 program.• Works directly with external customers to resolve quality issues and support their quality programs as needed.• Works closely with all internal stakeholders to reduce the total cost of quality, eliminate defects, and eliminate quality escapes.• Drafts and implements policies and procedures to improve the manufacturing process and the quality of products.• Maintains logs, records, and other documentation of testing procedures, methodologies, and criteria.• Maintains knowledge of trends, developments, and technological advances in the industry.• Execute & achieve company quality metrics and report weekly/monthly on all company quality activity.• Ceases production when serious product defects or risks arise.• Travel to global facilities and ensure standardization across all facilities

  • ASQ
    • section 1408
    • Chair-Voice of Customer
      • Oct 2015 - Present
      • section 1408

  • Infinitum Electric
    • Austin, Texas, United States
    • Senior Quality Manager
      • Apr 2021 - Nov 2021
      • Austin, Texas, United States

      • Design and implement an effective Quality Management System (“QMS”) to be compliant to ISO 9001-2015 standard.• Create procedures, standard operating instructions, forms and flow charts to prepare and certify the company to ISO 9001-2015 standards.• Create failure modes and effect analysis for processes and designs (“PFMEAs” and “DFMEAs”) and control plans to mitigate risks of process and product failures.• Coach the teams and implement the use of problem- solving tools such as 8D, Ishikawa diagrams, 5 WHYs, and root cause analysis (“RCA”) techniques.• Implement and monitor the use of Statistical Process Control techniques such as control charts (Xbar & R charts and P charts) and process capability indices (Cpk and Ppk).• Coach production team and implement the use of lean six sigma tools such as Value Stream Mapping (“VSM”), Kaizen, Hoshin Kanri, Pokayoke (mistake proofing), Pareto analysis, Gage R&R, and Kanban.• Travel to supplier and customer sites to benchmark and implement best practicesand issue score cards to monitor supplier performance while working with customers to implement effective solutions.

    • Plant Quality Manager
      • Mar 2020 - Mar 2021

      • Implement process improvements with the use of Statistical Process Control (SPC), measurement analysis.• Define projects in regard to customer requirements utilizing tools such as: Process Failure Modes and Effects Analysis (PFMEA), process flow mapping, control plan documentation and Capability Analysis.• Ensure CoQ (Costs of Quality) metrics are aligned with the company’s strategic initiatives, including scrap, rework, returns, appraisal and prevention.• Establish programs to improve metrics using continuous improvement tools as well as actively participates in projects that support Lean Manufacturing initiatives resulting in improved profitability, work flow and team performance. Proactively works to improve quality systems internally and externally to the plant.• Utilize and teach Lean tools including 5S, Kaizen, quick changeover, value stream mapping, mistake proofing, etc. Participate in Kaizen events as necessary.• Interact with production employees daily and assist where needed to ensure there is adequate support from the Quality department to meet production efficiencies and goals.• Review, measure and proactively study KPIs (Key Performance Indicators) in an effort to prevent substandard product that fails to meet customer specifications.• Supervise and manage daily activities of all Plant Quality team members.• Manage HFI (Hold for Inspection) System. Measure, quantify and communicate HFIs to the production floor and all other necessary parties.• Communicate and investigate customer inquiries as they relate back to quality. Work with Operations team to find solutions to customer complaints focusing on permanent corrective action.• Interact with production employees and Plant Management to determine root cause analysis for quality defects and develops resolutions to correct deficiencies.• Audit, summarize and review with plant management team the plant quality system. Lead and facilitate monthly Quality Management Review meetings.

  • Hetronic, Inc.
    • Oklahoma City, Oklahoma Area
    • Quality Manager
      • Mar 2015 - Dec 2019
      • Oklahoma City, Oklahoma Area

      • Lead the global quality teams and travel internationally to the manufacturing site(s) to measure and improve their performance• Lead the Corrective Action Request and Process Improvement Teams• Lead a team of quality control technicians.• Maintain ISO 9001 certification and continuously make recommendations and improve existing processes.• Conduct internal quality audits with group Quality Assurance inspectors.• Participate in quality audits from various monitoring bodies (ISO, TUV).• Manage and make recommendations to resolve customer complaints.• Identify and document non-compliant incoming materials and determine their disposition.• Manage and implement approved design change requests.• Maintain daily production schedule requirements.• Ensure firmware and software integrity for new manufactured projects.• Ensure company test equipment is calibrated and maintain calibration records.• Comply with supplier and customer survey ISO requirements.• Aid quality control technicians in troubleshooting production and design discrepancies.• Control data distribution and maintain accurate records of unique hexadecimal numbers.• Report to General manager about improvement projects.

  • SME
    • OKC chapter 125
    • Chair
      • Dec 2015 - Jul 2017
      • OKC chapter 125

    • Quality Manager
      • Oct 2014 - Dec 2014
      • Shawnee, OK

      • Assess the required levels of training for the quality team, production, manufacturing, operations and HR teams and provide the required training on critical problem solving skills like root causes analysis, 5 whys, A3, 8D and others as applicable• Lead the Quality team of the facility to ensure the expectations of the leadership are met.• Champion and lead Quality improvement activities like Six Sigma and Kaizen events.• Develop, improve and maintain the Quality management system.• Ensure Customers’ expectations are met through strategic planning.• Lead and monitor corrective actions system.• Report to the General Manager about the quality progress on a weekly basis.• Work with other cross functional teams to effectively complete the ongoing tasks and plan for the future projects.• Initiate and support the continuous improvement activities across the board.• Ensure compliance of products and processes to National and International standards such as ISO, ASME, ASTM and TUV.• Supervise the internal audits and support the external audits done by third parties and customers.• Visit supplier facilities to perform audits and resolve quality issues.

  • Oklahoma State University-Oklahoma City
    • Oklahoma City, Oklahoma Area
    • Adjunct Professor
      • Aug 2014 - Dec 2014
      • Oklahoma City, Oklahoma Area

      • Taught Physics 1114, to a class of 12 students

  • ATC Drivetrain
    • Oklahoma City, Oklahoma Area
    • Quality Engineer
      • Mar 2013 - Oct 2014
      • Oklahoma City, Oklahoma Area

      • Perform the lead role and facilitate meetings of the Corrective Action Request-Review Board.• Participate in and co-ordinate New Product Introduction.• Prepare FMEAs and Control Plans for Ford line.• Prepare, monitor and document the APQP and PPAP process for the launch of a new Ford transmission line.• Address the problems on the Ford line as a Quality Engineer.• Perform Gage R&R studies.• Work with Director of Quality on various Quality issues and report to him directly about day’s progress.• Work with Director of Lean manufacturing, in the master facility planning towards achieving goals.• Attended workshops on 8D problem solving, APQP, PPAP and FMEA through ATC Drivetrain.• Performed internal audits and took active part in external auditing.• Work with the training department in the development of aids to produce skilled personnel.• Design and perform 5S audits on the production lines and office areas.• Member of the Quality Management System control and development team.• Plan and organize Kaizen events and work towards continuous improvement through elimination of bottlenecks and creation of platforms for innovation.• Triggered the Benchmarking of QMS, Quality Processes, Documentation control and other important processes with an MBNQA and Oklahoma Quality award winning company.• Performed regular gauge calibration via use of Pilgrim (a gauge calibration software).• Experienced,working in and understanding of TS16949 quality work culture.

  • MATCOR Metal Fabrication
    • Peoria, Illinois Area
    • Engineering Intern
      • Feb 2012 - May 2012
      • Peoria, Illinois Area

      • Address the problems in packaging, discussed during the weekly conferences with clients.• Design a method to calculate the packaging costs for different parts using time study and report to the supervisor.• Verify packaging of the tractor main body doors, engine doors, oil tanks and fuel tanks and canopies.• Provide proper instructions for alternate packaging, if rack packaging is not possible/available.• Make visual guides by capturing pictures of standard packaging process and updating the router accordingly.• Ensure proper packing of the parts manufactured, by providing visual guides and thereby reduce the rejections.• Propose appropriate techniques to improve the packaging quality and reduce damages pertaining to packaging.• Solve the packaging issues at the basic level, else escalate the subject to the supervisor and resolve it.

    • Production and Quality Manager
      • Aug 2009 - Aug 2010
      • Hyderabad Area, India

      • Reported to upper management on a regular basis about the quality metrics and performance.• Planned schedules as per the priorities and released them to shop floor for production.• Improved processes by introducing lean techniques thereby reduce cycle time and improve productivity.• Supervised mechanical operations such as Welding, Brazing, Bending, Notching, Punching and Straightening. • Checked the quality reports and monitored the quality issues on regular basis.• Introduced Quality circles concept in the firm and worked for the implementation of lean concepts.• Assured maintenance of production rate and inventory through proper planning of flow and storage methods. • Proposed and implemented the VSM (value stream mapping) techniques and led the internal auditing team.

    • Process and Quality Manager
      • Oct 2006 - Aug 2009

      • Managed a team of 6 engineers and 3 supervisors. Reported to upper management about day’s progress and participated in KPI meetings.• Improved the process cycle times by implementing lean techniques and reducing waiting time by elimination of bottlenecks.• Participated in the documentation of FMEA, APQP and PPAPs as part of the concurrent engineering team.• Checked the quality and conformance of castings as per specification and made corrections by employing 8D methods.• Trained on TPS methodologies of SMED, OTED, work standardization and setup reduction.• Address problems on shop floor and perform NDT tests to check for defects and quality as per standards.• Worked with the safety team and learned the important methods adopted in the industry.

Education

  • 2019 - 2019
    Stanford University
    Graduate School of Business (Executive Program), Managing Teams for Innovation and Success
  • 2015 - 2017
    Oklahoma Baptist University
    Master of Business Administration (M.B.A.), Organizational Leadership
  • 2011 - 2012
    Bradley University
    Manufacturing Graduate, Lean Manufacturing, Supply chain management, Six sigma
  • 2005 - 2009
    Andhra University
    Bachelor's degree, Mechanical Production Industrial Engineer
  • Stanford University
    Executive Program, Graduate School of Business

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