Experience

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  AUB Group Limited

  • North Sydney, NSW, Australia

  • Senior IT Consultant

    • Nov 2014 - Present
    • North Sydney, NSW, Australia

    • Manage Network across Australia and New Zealand.• Manage Network devices - Cisco, Tenable, Wireless, Checkpoint, VASCO token systems and Websense proxy.• Vendor management with Telstra and third party hardware providers.• Manage and maintenance of Agile and Documentation systems – Jira & Confluence.• Responsible for all Change and Incident Management in the Network using ITIL compliant Heat (SaaSit.com.au) Systems..• Responsible and handling cost saving activities in the network.• BAU works on Citrix, Linux and Windows domain.• Provide coordination/support for other departments incl Accounts, BI & Business Solutions.• Manage PoC for various projects incl WAN Optimisation (Citrix Cloud Bridge & Silver Peak).• Manage and administer monitoring systems – Nagios, Cacti and Thruk applications.• Documentation and creating new process for Infrastructure and Network.

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  Ebix Australia

  • Chatswood, NSW, Australia

  • Solution Delivery Manager (Infrastructure/Networks)

    • Mar 2014 - Oct 2014
    • Chatswood, NSW, Australia

    • Manage the solution delivery of Application and Infrastructure solutions.Understanding and incorporate new technology in Enterprise solutions.Deployment of releases & patches for test, UAT and production environments.• Monitoring of problems and resolution outcomes using Jira & Confluence within Agile framework.• Coordinate and assist in quality assurance of software releases and infrastructure deployments.• Manage and complete a total roll-out of new Infrastructure and application environment.• Coordinate and provide support to Q&A, Networks and development teams.• Develop and maintain product manuals and technical reference materials.• Coordinate and assist with implementation of Enterprise solutions.

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  VERIFONE SYSTEMS AUSTRALIA PTY LTD

  • North Sydney, NSW, Australia

  • Manager - IT Managed Services

    • Aug 2013 - Nov 2013
    • North Sydney, NSW, Australia

    • Plan, direct and oversee regional Managed services activities including payment gateway solutions, hosted applications and terminal management systems.• Work in close conjunction with Product Development Teams, Business Management and other IT teams to coordinate activities and responsibilities within the Data Centre and connectivity to assure sound overall architecture and operations.• Coordinate PCI/DSS certification process.• Implement processes for monitoring/alerting, systems maintenance, change control, storage management, application processing, communication, network and security services for production and test environments.• Build process for rapid problem detection and resolution, including escalation policies.

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  Ebix Australia

  • Chatswood, Sydney Area, Australia

  • Manager/Head of Technology - Network & Infrastructure

    • Jan 2008 - Aug 2013
    • Chatswood, Sydney Area, Australia

    Broad Management responsibilitiesOPEX Controlled – around 2.5MillionDirect Reports – 8 National offices managed – Melbourne, Sydney, Chatswood & Maroubra Reporting to – Managing Director, Ebix Australia.Revenue responsibility – Over 20 MillionManagement/Architecture Tasks(1) Management of processing of over 7 Million Insurance transaction policeis per year and compliance with all SLA (99.96%) requirements.(2) Successful Management of Network Services, Operations, System Integration, DR and BCM strategies including all internal departments.(3) Overall management of all hosting web farms (Sunrise Exchange, Online Quoting, iClose, Online Payment Gateway) for all environments – Test, UAT, Production, Development, Q & A.(4) Management of desktops, LAN, WAN environments with proper network segmentation based on roles, responsibilities and duties and IPSec VPN connections for B2B eTrading and remote staff connections.(5) Management of Primary Data Centre at 76, Pitt Street, Sydney (Telstra) and DR Data Centre at 55, Coonara Avenue, Cumberland Forest (IBM).(6) Continuous periodic monitoring along with alerting in case of issues, of system health & availability, critical web or any other services, transaction processing using HP Site Scope Application Suite.(7) Management of Backup and recovery services with off-site replication facilities using HP Data Protector Suite & D2D backup devices.(8) Management, support and configuration of Avaya systems installed in Sydney and Melbourne offices. Setting up and maintenance of all the global telephony links for internal communication requirements.

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  Telstra

  • Sydney, Australia

  • Senior Infrastructure & Network Specialist/Technical Services Manager

    • May 2000 - Jan 2008
    • Sydney, Australia

    Extensive knowledge of (1) Windows OS & different flavours of UNIX OS including SCO Open Server, Solaris, AIX, Red Hat Linux, Reliant Unix.(2) Windows Office Products & IIS web services.(3) Relational DBs, VMware, SAN, Blade server technology..Familiar with network analysing tools like HP Open View Suite, Ethereal, HP Packet Analyser.SECURITY MANAGEMENTImplement & Manage all corporate security policiesManage Security, email and password policies on servers, IDS & IPS devicesImplement and Manage all third party, remote staff VPN connectionsDESIGN & ARCHITECTUREPlan, Design, build, operate and maintain all of the insurance & Automotive web hosting farms (Production, RC/UAT and Test).Design, build & maintain Message Exchange platform for Telstra Clients.Part of the team for the development of DR strategy for Insurance Hosting services (with compliance to APRA requirements).NETWORK MANAGEMENT & MAINTENANCEAdministration & Management of (a) IP addresses, (b) Bandwidth Monitoring, (c) Network device backup configuration (d) Domain names, (e) SSL certificates, (f) SLA compliance and (g) Performance and availability monitoringAdministration & Management of Virus Signatures, logging servers, Network Schematics, periodic review of access rules & policies, document procedures & processes.SYSTEM ADMINISTRATION & COMMUNICATIONDevelop & maintain scripts on all UNIX & Windows servers and troubleshooting procedures.Coordinate, design, build and maintain LAN & WAN Links – using Frame, ISDN, ATM, ADSL, HDSL, SHDSL, and IPSec VPN over Internet & Telstra’s proprietary COIN connection for AANX, eTrading Platforms.NETWORK & SECURITY DEVICESCisco PIX & ASA firewalls – 525, 515, 501, 506 & 550x seriesCisco 3000 series VPN Concentrator & IDS DevicesCisco Local Directors & Content switches Cisco Routers, Access Servers & switches

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  Insurance Network Services

  • Pymble, Sydney, Australia

  • Sr Unix Administrator & Network Specialist

    • Jan 1998 - May 2000
    • Pymble, Sydney, Australia

    System Hardware & SoftwareNile 150/100, 2ES – Siemens, Motorola 88k, Sun Sparc & IBM RISC 6000, HP N Class & D 9000 UNIX Servers.Mini Range Computers/PCs’Windows OS, SCO Unix OS Enterprise & 3.2.4, IBM AIX, Sun Solaris 2.6, Motorola, NEC & Reliant UNIX versions INORMIX 4GL, Informix SE & Interactive Debugger, C, C++ (Limited)NETWORK DEVICESCisco Access Servers - 5200, 5300, Cisco Routers - 4700Cisco PIX firewall (Stateful Failover configuration)SYSTEM, DATABASE & NETWORK ADMINISTRATIONResponsible for support and maintenance of different flavours of Unix systems used at Broker sites.Support & maintenance of all network requirements for Insurance Brokers.Responsible for support & maintenance of the Informix Database used primarily for in-house accounting and billing purposesNETWORK SECURITY & SYSTEM INTEGRATIONResonsible for the remote access control for broker’s dial-up access.Responsible for installing and maintaining the different versions of the source code on all the UNIX platforms supported by the company.Solely completed all the System Integration tasks required for the release of the new product BrokerLink Plus.Responsible for coordinating with all the major departments of the company incl Network Operations, System Administration, Application Development.

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  Palcom Computer Software Systems

  • Burwood, Sydney, Australia

  • Senior Analyst/Programmer

    • Nov 1990 - Dec 1997
    • Burwood, Sydney, Australia

    Design, Develop and Implement INFORMIX CASE tools/code generator which greatly expedited software development. This permitted uniformity and standardization of various functionalities such as use of function keys, look and feel of the menus, system security, avoiding redundant code, file/field/program etc. naming conventions.Responsible for the analysis, design, development and implementation of a multi-user real estate office management and accounting system. This was a major work which covered the whole gamut of real estate operation with following sub-systems:(a) Property Management System(b) Sales, Marketing & Office Management System(c) Strata Management SystemDuties included System Analysis, Application Development, Application deployment, System support & maintenance, Data migration, System Integration.SYSTEN HARDWARE & SOFTWAREMini range PC & Compaq Business Systems.Texas Instruments 300, 500, 600 & 800 Mini Computers.Windows OS & SCO Unix OS Enterprise & SCO 3.2.4INFORMIX 4GL & Interactive Debugger, PASCAL & CINFORMIX SE & ON-LINE DB enginesTUN 8.51, Easyterm, Tinyterm, PC EnterpriseSTALLION On-Board, Easyreach, EasyconnectSCO Term VISON & Vision FSWord Perfect and MS Word for DOS, Windows & UNIX

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  Hindustan Petroleum Corporation Limited

  • Mumbai Area, India

  • Senior Systems Officer

    • Dec 1984 - Sep 1990
    • Mumbai Area, India

    Started as a System Officer for a period of 3 years and was later promoted as Senior Systems Officer responsible as a team leader in MIS department. Work activities involved leading a team of Analyst/Programmers (System Officers) responsible for the Design, Development, Quality Control, Implementation and Maintenance of Application Software, which ranged over a wide field of commercial operations of a company employing more than 35,000 staff.Developed program specifications and development standards for program variables and naming conventions. Provided user consultancy and guidance for many projects.ONLINE SYSTEMSDesign, develop and Implement Distributed data processing for the marketing division Using UNIX/UNIFY/C for larger sites and MS-DOS/DBASE IV (Networking for smaller sites)Transportation billing & Cargo Management SystemCost Centre Control & Planning Management SystemLPG Gas Plant Management System & Dealer payments and sales reconciliationBATCH MODE SYSTEMSDesign, develop and ImplementTraining department application for control & monitoring of training programsLPG sales and stock package for company dealers & plant operatorsDECISON SUPPORT SYSTEMSApplication to control cargo movements and lossesApplication to control & plan expenditure at all cost centres of the corporation