Experience

• 

  LABS Group

  • Virgin Islands, British
  • Technology, Information and Internet
  • 1 - 100 Employee

  • Utility Manager

    • Mar 2023 - Present

  • Utility Management

    • Mar 2023 - Present

• 

  Club Quarters Hotels

  • Assistant Executive in Housekeeping

    • Jun 2022 - Dec 2022

    • Liaise with Area Manager and Regional Manager on a regular basis• Where relevant support recruitment and associated procedures, including checking right to work documentation• Manage the process of authorised absence and always ensure that the absence is covered without interruption to the business and the smooth operation of the department• Ensure all staff are fully conversant with Health & Safety policies and procedures and attend relevant training• Weekly ordering of materials, coffee, tea, milk etc.• Dealing with petty cash• Organising post• Corresponding with clients via emails• Dealing with timesheets, rota • Preparing Payroll on weekly basis • Creating work sheets using Oracle Program• Take initial responsibility for managing and resolving any team member queries• Evaluate performance of all team members under your direction, including conducting regular team member appraisals• Liaise with HR regarding any relevant concerns relating to staff welfare or allegations of misconduct• Ensure all keys are signed out and in and regular key audits are completed• Assist with the management of lost property• Ensure all maintenance defects are reported and rectified• Ensure all guest laundry, dry cleaning is processed in accordance with the hotel’s procedures, charges are raised, and documentation is completed as necessary• Be aware of contract work within the hotel, e.g., window cleaning, ensuring it is completed within the time frame• Complete audits with your Area Manager and or Hotel General Manager, where appropriate and action issues• Ensure all cleaning materials and guest supplies are stored correctly• Ensure that hours of work are properly recorded and submitted to the company for the timely payment of team member wages and retain these records for future reference• Order chemicals and equipment in accordance with company budgets• Manage the linen stock within budget requirement

• 

  Rhichemont

  • London, England, United Kingdom

  • Finance Account Administrator

    • Mar 2022 - Apr 2022
    • London, England, United Kingdom

    • Report to the Retail Account Manager• Assisting all boutiques and e-commers with queries-Bank transfer confirmations, refund detail requests, deposit confirmations• Managing two RBO inboxes • Produce documentations for daily/weekly processes to create Process Handbook • Updating refund spreadsheet • Archiving of paperwork that has been sent from boutiques • Support the wider team with basic administration • Comparing bank transfer, e-commers payments and requests from boutiques on SAP program

• 

  I&B Construction Service

  • London, England, United Kingdom

  • Senior Account Administrator

    • Feb 2021 - Dec 2021
    • London, England, United Kingdom

    Preparing, organising and storing information in paper and digital formDealing with queries on the phone and by emailGreeting visitors at receptionManaging diaries, scheduling meetings and booking roomsArranging travel and accommodationArranging post and deliveriesTaking minutes at meetingsTyping up letters and reportsUpdating computer records using a databasePrinting and photocopyingOrdering office suppliesMaintaining office systemsLiaising with suppliers and contractorsLiaising with staff in other departments, e.g. finance, HRIssuing invoices, updating invoices in proper projects accountsResponsible for Petty cashHelping QS with different teams calculations Updating electrical certificates, calculating mini bills send by Subcontractors Preparing final accountsOrganising parking for the team daily basis

• 

  KMS (UK) Ltd

  • London, United Kingdom

  • Housekeeper Area Manager/Office Manager

    • Feb 2017 - Oct 2020
    • London, United Kingdom