Experience

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  Ando Insurance

  • Claims Operations Support Lead - Technical Claims

    • May 2024 - Present

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  QBE Insurance

  • Australia
  • Insurance
  • 700 & Above Employee

  • Senior Technical Claims Specialist - Longtail Team

    • Jan 2017 - Apr 2024

  • Acting Claims Manager

    • Nov 2021 - Apr 2022

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  AIG

  • Level 19, The AIG Building, 41 Shortland Street, Auckland

  • Financial Lines Senior Complex Claims Examiner

    • Jan 2010 - Jan 2017
    • Level 19, The AIG Building, 41 Shortland Street, Auckland

    From May 2014 - January 2017I am part of the Financial Lines Complex Claims Team in which my duties include:Examining a variety of Financial Lines claims including Cyber, Professional Indemnity, Statutory Liability, Directors & Officers Liability, Association Liability, Management Liability and Employment Practices Liability.In addition to handling claims, I take part in several Technology related testing/implementation projects.From June 2013 - May 2014 (1 year)I was part of the Property and Energy team in which my duties include:Examining a mixture of SME to high value Property claims along with some Motor claims.From May 2012 – June 2013 (1year 1 month)I was part of the Consumer Team HCLF (High Complexity Low Frequency) in which my duties include:Examining HCLF SME (Small to Medium Enterprises) and Public liability claims. In addition, I also assist with the finalization of a few Earthquake claims.From March 2011 – April 2012 (1year 1 month) I was part of the Consumer Team HFLC (High Frequency Low Complexity) in which my duties included:Examining Majority of the HFLC Combined and Public liability claims, Corporate Travel, Bank Travel Insurance and Motor Claims.From May 2010 – February 2011 (10 months) as a Claims ExaminerI was part of the International Broker Team in which my duties included: Examining Corporate Travel, Marine, Motor, Property and Combined claims as well as some follows. I also handled some monthly warranty Bordeaux and Follow Bordeaux while running monthly reports along with special projects.From January 2010 – May 2010 (5 months) as a Junior Claims Examiner duringI was part of the NZ Broker Team and Schemes Team in which my duties included: Examining some local Travel claims, processing Japanese and Korean claims, monthly warranty Bordeaux & daily running of Daily Direct Credit payments and Consolidated Payment batches.

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  HRG Travels

  • Level 3, 103 Carlton Gore Road, Newmarket, Auckland

  • Accounts Payable Supports Person

    • Jun 2007 - Feb 2008
    • Level 3, 103 Carlton Gore Road, Newmarket, Auckland

    Receiving invoices and charging clients while updating information and making payments to service providers.