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Vanja Popovska
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English -
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Serbian -
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Turkish level1 -
- Management
- Marketing
- Sales
- Customer Service
- Booking Systems
- Show all
Bio
Credentials
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ATC1, ATC 2
Qatar Airways -
BPT
Qatar Airways -
EMD
Qatar Airways -
Group reservation training
Qatar Airways -
IATA T1 R1
Adria Airways
Experience
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T.A. Atlasplus GSA for Nordwind
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Skopje, Skopski, North Macedonia
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Sales Manager
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Oct 2021 - Present
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Skopje, Skopski, North Macedonia
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Netherlands
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Airlines and Aviation
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1 - 100 Employee
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Head of Aviation Department
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Mar 2021 - Sep 2021
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Airline ticketing agent
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Sep 2020 - Feb 2021
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Qatar
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Airlines and Aviation
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700 & Above Employee
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Senior sales support agent
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Aug 2019 - Apr 2020
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Senior reservation&ticketing agent
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Jun 2017 - Aug 2019
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Etc travel
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Skopje
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Sales Manager ,ticketing department
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May 2016 - Jun 2017
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Skopje
responsible for ticketing department
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Supervisor of Customer Service
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Dec 2014 - May 2016
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Supervisor
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May 2014 - May 2016
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Skopje
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Vas tour,GSA of Alitalia for Macedonia
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Skopje,Macedonia
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regional sales/ticketing agent of Alitalia
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May 2014 - Dec 2014
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Skopje,Macedonia
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Euro Turist Club
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Skopje,Macedonia
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travel agent
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May 2002 - May 2014
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Skopje,Macedonia
Experienced in providing excellent customer care and ensuring the best travel and accommodation are provided for customers, including corporate. Responsible for the accurate booking of all travel and accommodation ,dealing with inquiries both over the phone and face to face, listening to customers’ needs and acting upon them, ability to work within company policies and objectives, researching other rates and discounts within the travel industry to maintain competitive rates and deals, experienced in advising on currency; visa’s; passports, accurately recording information on company database and regular reporting back to management, booking VIP travel reservations, responsible for working in a successful team, creating imaginative marketing and promotional material, providing a personal customer service, making every customer feel special ,achieved results, from browsing for best suited destinations to confirmation and booking, being part of the customers dream holiday which is extremely rewarding, worked with customers to create an exciting travel itinerary, tailor made to what the customer specifiedI am seeking a new and challenging role within an ambitious and vibrant team that will enable me to make an effective contribution to the business while continuing my own career development
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travel agent
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Aug 1999 - Apr 2002
travel agent, IATA sales agent
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travel agent
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Jul 1997 - May 1999
booking air tickets as a IATA travel agent with R1 and T1 course
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Education
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2009 - 2012St, Kliment Ohridski , Ohrid Macedonia
Bachelor of Science (BS), Tourism and hospitality
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