Experience

• 

  JobStreet Singapore

  • Singapore
  • Technology, Information and Internet
  • 1 - 100 Employee

  • Key Account Manager

    • Jul 2023 - Present

  • Senior Account Manager

    • May 2023 - Jul 2023

• 

  JustCo

  • Singapore

  • Customer Experience Manager

    • Jun 2022 - Apr 2023
    • Singapore

    Passionate about fostering lasting client relationships and elevating satisfaction. Leveraging a diverse skill set in communication, problem-solving, and team collaboration to ensure seamless interactions between clients and our dynamic coworking environment. Committed to driving customer-centric initiatives that exceed expectations, optimize processes, and contribute to JustCo as Asia’s top workspace solution provider.

• 

  American Express

  • Singapore

  • Premium Travel Consultant (Centurion & Platinum)

    • Sep 2021 - Mar 2022
    • Singapore

    Crafted extraordinary travel experiences for elite clients. Leveraged global expertise to curate personalized itineraries, secure exclusive privileges, and deliver seamless journeys. Committed to exceeding expectations and creating unforgettable memories. Connected with clients to explore unparalleled travel possibilities.

• 

  NUS Business School

  • Singapore
  • Higher Education
  • 700 & Above Employee

  • MSc Programmes (Student Life - Experiential Learning & Outreach)

    • Sep 2020 - Aug 2021

    Orchestrated dynamic campus experiences, curating diverse events that fostered student growth and community cohesion. Collaborated with students, faculty, and partners to drive engagement, leadership, and personal development initiatives. Grateful for the opportunity to partner with open minded businesses and hirers on industry projects & contribute to student success, at the same time, facilitate enriching experiences.

  • MSc Programmes (Student Life & Corporate Relations)

    • Jun 2018 - Sep 2020

    - Creating opportunities and managing corporate and social events to add value and beef up student life experience for NUS Masters students. - Programmes include: MSc in Management, MSc in Management + CEMS MIM, MSc in Finance, MSc in Marketing Analytics & Insights, MSc in Marketing Analytics & Insights + CEMS MIM- Conducting outreach and engagements through industry partnerships and cross-department collaborations, including networking opportunities and corporate speaker sessions through seminars/workshops as well as consulting practicums relevant to the master's curriculum. - Responsible for managing internal and external stakeholders to ensure a smooth and seamless transition for local and international students to settle in by providing guidance and support throughout their whole experience.- Organize cohort orientations, student/alumni engagement events. Provide guidance to Student Clubs and work closely with Student Associations and their past committees, connecting with alumni to build a strong community.

• 

  Singapore Airlines

  • Singapore

  • Flight Attendant

    • Mar 2014 - Jun 2018
    • Singapore

    Uphold high service and safety standards to all customers and passengers. Onboard passenger handling, critical thinking and problem solving, customer engagement and first aid.

• 

  Abercrombie & Fitch Co.

  • Singapore

  • Retail Associate

    • Jan 2012 - Aug 2012
    • Singapore

• 

  BP

  • Singapore

  • Facilities Management Intern

    • Aug 2010 - Mar 2011
    • Singapore

    Provide support and kickstart office revamp projects. Supported tenders and external projects with partners and providers. Analyse and provide insights by offering workplace solutions to improve internal workplace/staff satisfaction within the organisation. Coordinate and manage relationship with internal and external stakeholders, including landlord, vendors and contract staff to push forward sustainable initiatives.Part of the GoGreen Committee and have organised regular lunch talks and internal company events on green and sustainable topics.