Bio
Experience
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Operations Supervisor
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Operations Supervisor
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May 2012 - Present
Supervise requests/processing for over six million active medical/psy recordsHiring and discipline of employees,scheduling of assignments, manage the electroni timekeeping systemProcess record purges, processing auditsEstablished QA project for over ten thousand loose not folders allowing for accurate and accessibility.
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State of Maryland
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Baltimore MD
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Central Respitory for Criminal Justice
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Feb 2010 - May 2012
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Baltimore MD
Accuracy and timely reporting of criminal identification/investigations to judicial agenciesReporting problems with CAFIS databaseMaintaining staffing levels for a 24/7 critical unit to respond to requesting agenciesInitiated going "Green" by using spreadsheets programs via computer for reporting purposes
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Clifton R Perkins
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Jessup MD
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Health Information Program Manager
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Feb 2009 - Jan 2010
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Jessup MD
Initiated communication system via e-mail with clinicians to monitor statusof requestedreportsEstablished audit process to report deficiencies withi one week of patient dischargeInitiated procedures for discharge records to be scanned; allowing clinicians to review records via pc's within their office.
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Rosewood Center
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owings Mills
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Health Records Program Supervisor/Privacy Officer
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Oct 2005 - Feb 2009
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owings Mills
Initited process improvements to resolving issues during orientation; resyktubg ub increased awareness of client confidentiality throughout the organizationStreamlined the flow of client information to be filed from 25 days to 5 daysCreated a system to electronically disburse court reports; eliminating paper copies, which allowed security to have prior knowledge of court dates to arrange transportation for clients
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Parkwest Health Systems
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Baltimore MD
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Director of Health Information
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Apr 2004 - Oct 2005
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Baltimore MD
Established terminal digit numbering system for 3 sites at 3 locationsCreated a Master Patient Index (MPI) for all sites/locationsUpdated established HIPPA guidelines for the organization
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Crownsville Hospital Center
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Crownsville MD
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Health Information Services Director
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May 2000 - Apr 2004
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Crownsville MD
Implemented scanning of the discharged records onto CD RomRe-designed a deparetment to a more secure area in another buildingCreated a correspondence database to track all patient transactionsChaired Medical Record Committee
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Union Memorial Hospital
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Baltimore MD
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Supervisor Incomplete Area
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Apr 1998 - May 2000
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Baltimore MD
Re-designed the process for recieving/checking in discharged patientsCreated process pamphlets for all areas to assist with cross-trainingInitiated the process for the retrieval of ER reports to be pulled and placed in doctor's workroom for completion
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Education
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2007 - 2010Kaplan University-Davenport Campus
Master's Degree, Criminal Justice/Law Enforcement Administration -
2004 - 2007Kaplan University-Davenport Campus
Bachelor's Degree, Paralegal Science -
1988 - 1991American Health Information Ass.
Associate's Degree, Health Information/Medical Records Technology/Technician -
1969 - 1973Springfield Gardens High School
College Prep -
Kaplan University
Master's Degree, Criminal
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