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Vanessa Macia is a seasoned IT professional with expertise in virtualization, security, and web design. She has 8 years of experience as a Lead Infrastructure Engineer, where she managed virtualization environments using VMware ESXi 5.5 and performed tasks like snapshot management, patch management, and storage capacity management. Vanessa holds certifications like MCSA: Windows 10 and VCA-DCV, and has a Bachelor of Science degree in Information Systems from Kennesaw State University.

Credentials

  • MCSA: Windows 10 - Certified 2018
    Microsoft
    Aug, 2018
    - Apr, 2026
  • (VCA-DCV) VMware Certified Associate - Data Center Virtualization
    VMware
    Jan, 2014
    - Apr, 2026

Experience

    • Lead Infrastructure Engineer
      • May 2016 - Present

      MCSA: Windows 10 Certified Virtualization ManagementPhysical Server ImplementationBackup and Recovery ManagementOffice 365 SupportActive DirectoryDomain Controller ManagementWindows UpdatesLinux Yum UpdatesPrinter TroubleshootingDesktop SupportDesktop / Notebook ImplementationVoIP Phone SupportRSA Support

    • Virtualization Delivery & Support Analyst
      • Jan 2013 - Jan 2016

      Visualization Delivery & Support - VMware, VDI*Managed Virtualization Environment using VMWare ESXi 5.5,Virtual Center, VDI Client*Create and Managing Virtual Machines and Templates*Performing Snapshots, Cloning, Cold Migrations and Hot Migrations*Monitoring of Virtual Machine’s & ESXi servers (CPU, Memory, Disk and Network Utilization) *Performance tuning of VMware servers*Storage V-Motion, Storage capacity management *SAN space allocation for esx servers host .Scanning and configuring LUN for ESX server*Configured Resource Pool, V Motion, Alerts, Alarms, NTP*Snapshot manager and restoring a snapshot*Managing Tasks, Events and Alarms*Virtual Networking (Virtual Switches, VM Kernel Ports)*Patch management using vmware's update manager for esxi servers*Software Used - vSphere, vCenter, PowerCli, RDP, SSH, CMP, Office, Visio, Active Directory, Dell OME (OpenManager Essentials), vFoglight for EnterpriseVMware Certified Associate - Data Center Virtualization (VCA-DCV) Certified 2014Backup Operations - Jan 2013 - July 2014Responsible for backup schedules, maintaining tape accessibility, and efficiency *Managed Physical Tapes, HP Data Protector, Teradata*Backup Schedules*Offsite Management of Tapes

  • Chili's Grill & Bar
    • Woodstock, GA
    • Server
      • Jul 2006 - Nov 2012
      • Woodstock, GA

      I was able to work on my own initiative or as part of team. Successfully built relationships with the customers, staff members, and team organizers.

    • Receptionist
      • Jun 2004 - Nov 2005
      • Suwanee, GA

      Greeted customer and handled the checkin process. I was in charge of making sure the salon was presentable and in working order. I was able to build customer relations and people skills.

Education

  • 2009 - 2012
    Kennesaw State University
    Bachelor of Science (B.S.), Information Systems
  • 2007 - 2008
    Valdosta State University
  • 2003 - 2007
    Northview Highschool

Suggested Services

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Industry Focus. “Information Technology and Services”

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