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Bio

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Val Alduen-fitzgerald is a seasoned administrative professional with over 20 years of experience in various industries, including finance, healthcare, and architecture. She holds a BS in Business Management and has certifications in Project Management and Mosaic Art Design. Val has worked as an Executive Assistant, Office Manager, and Operations Manager, providing administrative support to executives, teams, and organizations.

Credentials

  • CBRE Project Management Foundations Training and Certification Program
    -
    Dec, 2013
    - Apr, 2026
  • Architectural Mosaics course
    Chicago Mosaic School
    Jan, 2007
    - Apr, 2026
  • Mosaic Art Design
    Instructor Khaim Pinkhasik, World Renowned Mosaic Artist
    Jan, 2004
    - Apr, 2026

Experience

  • Ballmer Group
    • Bellevue, Washington, United States
    • Executive Assistant
      • Dec 2018 - Present
      • Bellevue, Washington, United States

      Maintained calendars in conjunction with scheduling meetings, video conferences and teleconferences Develop and maintain tracking system to demonstrate Executive Director’s time allocation against goal areasPrepare agenda and materials for Team, Quarterly Strategy, and Strategic Planning Meetings.Prepare and present monthly operations report (compile required data to demonstrate productivity year over year and on quarterly basis)Coordination of regional convenings and site visits (venue points of contact, invites to attendees and RSVP tracking, preparation of meeting materials and coordination of detailed site visit schedules)Manage processing and execution of contracts to ensure compliance with BG policiesTrack and manage grantee reporting requirements to ensure timely submittals Perform necessary updates to grantee data in Black Baud Grant Making (change primary contact, entering requirement notes, etc.)

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Relations Coordinator
      • Jun 2018 - Dec 2018

      Manage the Physician Coaching Network consisting of 234 physicians ranked in the 3-25 percentile and 75 coaches. Assign coaches to physicians, track training episodes, create monthly progress reportsCoordinate and manage logistics for quarterly Leadership Forum with an excess of 700 attendees.Coordinate logistics for quarterly Service Council meetings in both Hospital and Medical Practice sectorsManage set up and conduct training for patient Rounding and Patient Call Manager tools throughout the Health SystemResponsible for the monthly reconciliation of the Service Excellence $2M annual budget

    • Executive Assistant to VP of Finance
      • Apr 2015 - Jun 2018

      Gathered data and materials to create high level presentation for Board Budget & Executive Council meetingsLead on gathering and creating annual Rating Agency presentation detailing organization milestones, vision and financialsCreated, configured and administered SharePoint sites and user permission rightsMaintained calendars in conjunction with scheduling meetings, videoconferences and teleconferences Responsible for the monthly reconciliation of the Finance Administration $4M annual budget Managed parking lease agreements and assignment of stalls for an excess of 300 employeesOffice management of supplies, equipment and building access (keys and badges)

  • TrueFab Manufacturing
    • Greater Seattle Area
    • Office Manager
      • Jun 2014 - Apr 2015
      • Greater Seattle Area

      Responsible for set up and reconciliation of company’s 2014 accounting in QuickBooksContinuous tracking and review of company’s financials producing weekly cash-flow and P&L reportsDevelopment and implementation of expense, payroll and PTO reporting policies Responsible for creating and maintaining electronic and paper filing structure Development and implementation of onboarding checklist, packet and documentation for new hires

  • CBRE
    • Greater Seattle Area
    • Operations Manager / Senior Business Operations Analyst
      • Jun 2013 - Jun 2014
      • Greater Seattle Area

      Responsible for the Pacific Northwest Project Management $5M budget preparation and monthly reconciliation Responsible for the collection of $340K in Accounts Receivables and $30K in client reimbursableCoordinated and prepared project contracts and invoicing using the corporate accounting systemCreated and maintained all administrative and accounting files for project contracts and agreementsHosted bi-monthly Project Insight training (Project Management software) via WebEx Completed online HR documentation and created on boarding packet for new hires in department.

  • SkB Architects
    • Belltown, Seattle WA
    • Studio Manager
      • Sep 2011 - Jun 2013
      • Belltown, Seattle WA

      Supervised the office Receptionist and Studio AssistantCreated the $115K budget and work scope for seat/department changes in coordination with install vendors and IT to ensure proper set up.Created and monitored the Operations department $130K budget for all overhead expensesCreation of an archiving/cataloging system for an excess of 900 project filesCreated and implemented office policies by establishing standards and procedures ranging from equipment use to daily staff responsibilities Negotiated renewal agreements/rates with equipment vendors

  • Institute for Systems Biology
    • Greater Seattle Area
    • Executive Assistant to the Director of Facilities & Operations
      • Jun 2010 - Sep 2011
      • Greater Seattle Area

      Assisting in the management and administration of a $12.5M Tenant Improvement project for a LEED Platinum Certified Research facilityCompiled invoices for monthly Tenant Improvement report to Vulcan for construction manager (CBRE) Facilitated weekly Manager and Construction Project meetings to include preparation of agenda, monitoring action items and transcribing minutesManaged and produced quarterly reports for department budget ensuring accuracy Compiled utility/operations invoices and hours of services rendered for Tenant billingMaintained calendar in conjunction with scheduling meetings and teleconferences

    • Executive Assistant to President/COO
      • Feb 2006 - Jun 2010

      Responsible for constant review & response of COO’s emails and voicemails; delegating as necessary.Schedule & organize extensive foreign & domestic travel arrangements, conferences and functionsMaintain calendar in conjunction with scheduling meetings, videoconferences and teleconferencesAssist in interviewing/hiring process of Directors and Executives to include complete office/company set up once hired.

    • Artist/Designer/Owner
      • May 2005 - May 2010
      • Greater Chicago Area

      Exhibits and Accomplishments:2005 • Palmer Square Arts Festival (Chicago)• I Am Woman’s Expo (Lombard)2006• Fountain Square Festival (Evanston) ~ selected to participate in silent auction • Lincoln Square Fest (Chicago) • Edgebrook Festival (Chicago) • Around The Coyote Fall Art Festival (Chicago)• Andersonville Arts Weekend (Chicago)2007• Woman Made Gallery, All Manners of Mosaics Gallery Exhibition (Chicago)• Ela Fine Arts Show (Deer Park)• Skokie Art Guild (Skokie)• Glenview Art League (Glenview)• Lakeshore Arts Festival (Evanston)• Barrio Art Fest, Humbolt Park (Chicago)• The 10th Annual Chicago Art Open Exhibit, Iron Studios (Chicago)2008• Shedd Aquarium “Art Sharks” Benefit (Chicago) ~ donated “Anything But Me”• Woman Made Gallery, Annual Member’s Show (Chicago)2009• West Loop Curves (Chicago)• Edgewater Artists in Motion (Chicago)• Galleria 1712 (Chicago)Solo Exhibitions:• Chicago Public Library Roden Branch ~ Women in the Arts(Commissioned over thirty pieces)Artworks consist of designs on objects (functional art) to expressions through images. All stained glass and ceramics are hand cut and cement and mortar colors are blended specifically to compliment the creation making each piece unique and one of a kind.

    • Executive Assistant to the Regional Commercial President
      • Mar 2005 - Feb 2006

      Maintained calendar for Regional President using GroupWise.Responsible for approving and tracking Region’s Donations & Public Relations expensesArranged and coordinated Chicago Suburban Region participation for co-sponsor events and functionsActed as a liaison between the executives, other departments, outside vendors and building management.Coordinated bi-monthly Manager Meetings and create spreadsheets, tables and statistical charts used for presentations.Monitored and reported loan/deposit production for Chicago Suburban Region on a weekly basis.Monitored and tracked Lender account performance on a weekly basis

    • Executive Assistant to the Director of Trade (contract position)
      • Dec 2004 - Mar 2005

      Maintained calendar for Director of Trade using Microsoft Outlook.Scheduled & organized travel arrangements and conferences Acted as a liaison between the Traders and Trade software providers troubleshooting programs.Converted/reconciled daily trades from foreign dollars to US dollar amounts. Created color-coded filing system to incorporate a tracking system for unavailable files.Established, developed and updated client database.Processed and crosschecked expense reports in a timely fashion.

    • Executive Assistant to the President/COO and Midwest Region President
      • Aug 2002 - Oct 2004

      Maintained calendar for President and Executives using Microsoft Outlook.Arranged and coordinated company’s participation in industry conventions.Responsible for marketing aspects of the company: directories, brochures, and advertising. Acted as a liaison between the executives, departments/facilities, building management and outside companies throughout the US.Supervised a total of 5 administrative employees including reception area.Scheduled & organized foreign & domestic travel arrangements, conferences and functionsOriginated and maintained communication program; “The K.I.T. To Success…Keeping In Touch.”Created and monitored company wide (33 facilities) tracking system for expense reports/invoices, etc.

    • Executive Assistant to the President/COO (referred by President of Unicover Re)
      • Jun 1999 - Sep 2001

      Acted as a liaison between the executive team, other departments and outside companies.Maintained calendar for company President using Microsoft Outlook.Scheduled & organized foreign & domestic travel arrangements, conferences and functionsEstablished, developed and updated client database.Scheduled and organized promotional functions and conferences.

    • Executive Assistant to the President/COO
      • Mar 1998 - Jun 1999

      Maintained calendar for company President & Vice Presidents using Microsoft Outlook.Assisted VP of Marketing with conventions and promotional give-a-ways.Responsible for proofreading quotes, policies and documents; made appropriate changes as needed.Responsible for maintenance of office equipment.Streamlined the filing system to incorporate a tracking system to document unavailable files.Established, developed and implemented sales database.Scheduled and organized meetings, travel arrangements, conferences and functions

    • Administrative Assistant to the Director, Museum of Science & Industry
      • Sep 1996 - Mar 1998

      Scheduled and organized meetings, conferences and functions.Prepared monthly and annual financial reports for the department.Processed and crosschecked expense reports in a timely fashion.Established, developed, maintained and updated office filing system.Liaison to the corporate office, handled HR functions, processed & monitored department payroll/billing.

    • Administrative Supervisor to the Director, John Hancock Center
      • Oct 1992 - Jan 1996

      Established, developed, and executed an intense training program.Created and implemented emergency procedures for the Security Department.Created administrative forms utilized in Security dispatch operations.Handled HR functions, processed & monitored department payroll/billing.Supervised/trained 6 shift Watch Commanders

Education

  • 2018 - 2021
    Western Governors University
    BS in Business Management, Business Administration and Management, General
  • 2018 -
    ToastMasters International
    Success Speaks Club, Innovative Planning Pathways
  • 1990 - 1992
    Washburn Trade School
    Culinary Arts certification, Culinary Arts/Chef Training

Suggested Services

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Industry Focus. “Management Consulting”

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