Bio
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Valentina Aceros is a skilled professional with expertise in management consulting, data analysis, and business strategy.
She has extensive experience in various roles, including IT Analyst, Service Designer, and Consultant, with a strong background in public innovation and service improvement.
Valentina holds a Master's degree in Engineering from Universidad de Los Andes and a Bachelor's degree in Industrial Engineering from the same institution.
Credentials
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By Design Online: Using Visuals and Narratives to Build Better Decks
Canada School of Public Service | École de la fonction publique du CanadaNov, 2022- Apr, 2026 -
Making Data-driven Decisions
Canada School of Public Service | École de la fonction publique du CanadaNov, 2022- Apr, 2026 -
Building a Culture of Design Thinking
Canada School of Public Service | École de la fonction publique du CanadaOct, 2022- Apr, 2026 -
Exploring Data Visualization
Canada School of Public Service | École de la fonction publique du CanadaOct, 2022- Apr, 2026 -
Turning Social Intelligence into Actionable Insight
Canada School of Public Service | École de la fonction publique du CanadaOct, 2022- Apr, 2026 -
Accessibility Matters CMS-HRB-ISED
Government of CanadaSep, 2022- Apr, 2026 -
Course on Research Ethics based on the Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans (TCPS 2: CORE 2022)
Panel on Research Ethics CanadaSep, 2022- Apr, 2026 -
Behavioural Insights Summer Camp
ApoliticalOct, 2020- Apr, 2026 -
Behavioural Economics for Better Public Policies
Banco Interamericano de DesarrolloJun, 2020- Apr, 2026
Experience
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Fisheries and Oceans Canada
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Ottawa, Ontario, Canada
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IT Analyst - Software Solutions | UX Researcher & Service Designer
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Sep 2023 - Present
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Ottawa, Ontario, Canada
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Design Centered Co.
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Ottawa, Ontario, Canada
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Service Designer
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Jul 2023 - Sep 2023
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Ottawa, Ontario, Canada
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Innovation, Science and Economic Development Canada
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Ottawa, Ontario, Canada
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Service Designer
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Sep 2022 - Jun 2023
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Ottawa, Ontario, Canada
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Consultant on Public Innovation
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Jan 2020 - Dec 2021
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Consultant on Innovation and Measurement for Service Improvement
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Apr 2018 - Dec 2019
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Consultant on Service Improvement Methods
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Mar 2015 - Apr 2018
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Consultant on procedures for public budget
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Nov 2013 - Dec 2014
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Consultant
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Apr 2013 - Oct 2013
- Built a dashboard with the most relevant data and KPIs about the mixed-economy companies to support the decision-making process of the Budget Deputy.
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Graduate Research and Teaching Assistant on Systems Dynamics
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Aug 2010 - Jul 2012
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Education
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2022 -Algonquin College of Applied Arts and Technology
Posgraduate, Interdisciplinary Studies in Human-Centered Design -
2010 - 2012Universidad de Los Andes
Master's degree, Engineering -
2004 - 2010Universidad de Los Andes
Bachelor's degree, Industrial Engineering
Suggested Services
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Industry Focus. “Government Administration”
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