Experience

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  Management & Hr Consulting Services

  • Independent Hr Consultant

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  Management & HR Consulting Services

  • Trinidad and Tobago

  • Independent HR Consultant

    • 1999 - Present
    • Trinidad and Tobago

    Specialties: Outplacement and Transition, Career Coaching, Workforce planning, Organization Design and Development, HR audits, Training and Facilitation, HR Practices, Policies and Programmes, Customer Relationship Management (CRM), Survey Development and Administration (e.g. Customer Satisfaction, Employee Opinion, Wage & Salary Surveys), Competency Development, Talent Management and Employee Engagement, Leadership and Employee DevelopmentWe provide results-focused HR Services throughout the Caribbean Region geared to enhancing performance and productivity, employee engagement and development, customer/client relationships. We develop and implement Performance Management Systems, HR Policies, HR Audits, and Workforce Planning Programs for our corporate clients and work with them to create an HR environment that supports strategic goals and employee development.We provide In-house Training and Facilitation Services to develop Leaders, Managers, Supervisors and enhance the performance, efficiency, productivity and talent of front-line employees. We offer a range of Outplacement and Career Transition Services for separated and in-house employees. Through our personalized Career Coaching Services we provide a safe and confidential environment for work teams, individuals, secondary and tertiary level students and other clients, to discuss issues impacting their careers and performance and develop strategies to move forward. We collaborate with organizations in developing and implementing employee and customer/client surveys and innovative and creative CRM practices to enhance customer service and retention.

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  TSTT

  • HR Manager

    • 1984 - 1996

    Direct responsibility for Recruitment and Placement, Personnel Services, Manpower Planning and Organizational Development, Human Resource Research and Development.

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  Ministry of Trade and Industry

  • Head, Outplacement Advisory Unit (on secondment)

    • 1994 - 1995

    Responsible for developing, planning, coordinating and implementing policies and programs for the successful transition of displaced workers; establishing guidelines, procedures and practices for the Unit's staff; developing and implementing outreach programs to private sector organizations for the recruiting of displaced workers. Success rate: 85%

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  Ministry of Housing, Government of Ontario, Canada

  • MANPOWER OFFICER

    • 1979 - 1984

    Workforce Planning; Succession Planning, Outplacement and Separation Programs.