Bio
Credentials
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Lean Six Sigma Green Belt
CourseraJun, 2023- Apr, 2026 -
Salesforce Certified Advanced Administrator (SCAA)
UdemyNov, 2022- Apr, 2026 -
IAB Digital Marketing and Media Foundations Certification
GoogleApr, 2020- Apr, 2026 -
Salesforce LWC
TrailheadJun, 2023- Apr, 2026
Experience
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39Solutions
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South Mumbai, Maharashtra, India
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Senior MCA
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Mar 2024 - Present
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South Mumbai, Maharashtra, India
.Managed client relationships by attending meetings and ensuring satisfaction through in-depth understanding of their needs..Led an MCA team, assigning tasks, delivering training, and fostering professional development to boost team capabilities..Offered management consulting services, including strategy development, business planning, and execution roadmap design, to drive client growth and success..Audited and optimized systems, processes, and technologies to enhance operational efficiency at client organizations..Developed and delivered customized training programs to bridge client skill gaps and enhance performance.
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CaterNinja.com
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Mumbai, Maharashtra, India
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Business Development Manager & operations
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Jan 2023 - Mar 2024
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Mumbai, Maharashtra, India
• Conducting extensive research to identify and pursue potential accounts in targeted markets, resulting in favourable agreements• Fostering and nurturing client relationships while identifying new opportunities within assigned territories• Staying abreast of industry trends and competitor dynamics to remain updated and well-informed• Performing thorough market research to uncover untapped markets, customer segments, and emerging trends that offer growth prospects• Achievement: Collaborating closely with the sales team to convert leads into loyal customers through effective value proposition communication, impactful product demonstrations, and skilful contract negotiations• Engaging actively with company founders and team members to devise and execute business development strategies that align with overarching goals and objectives• Monitoring and analyzing key performance indicators pertaining to business development, such as lead generation, conversion rates, and revenue growth• Employing data analysis techniques to identify patterns, trends, and areas for optimization in business development activities
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Operation consultant
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Dec 2021 - Dec 2022
• Independently collaborated with higher management to develop efficient project strategies• Thrived in fast-paced and high-pressure environments, demonstrating exceptional communication, problem-solving, leadership, and organizational skills• Achievement: Monitored and evaluated the performance and service delivered to clients• Conducted audits for asset management of major clients such as Amazon, Netflix, and Disney Hotstar• Provided expertise in asset management to clients• Engaged vendors for the sale of asset management products and maintained relationships• Analyzed trends and seized opportunities to enhance ROI and maximize sales potential for investors• Worked as a safety supervisor for CAB & Wizcraft event• Achievement: Planned and executed numerous events and projects for Amazon, Netflix, and Disney Hotstar
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Food Intern
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Jun 2019 - Aug 2019
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Event Organization Specialist
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Apr 2013 - Apr 2019
• Assisted the Event Manager in maintaining high client satisfaction levels by recognizing, documenting, and resolving issues• Planned and oversaw meetings, conferences, and conventions• Achievement: Established and maintained relationships with clients and guests for travel programs• Managed events and proactively addressed potential issues that may arise• Responded to client and guest inquiries regarding site inspections, budgeting, program itineraries, and timelines • Identified and understood the client’s requirements and expectations for each event• Stayed informed about the intricate needs of various types of events• Maintained a working knowledge of the complexities involved in event management
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Associate
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Jan 2012 - Mar 2013
I was learning about public relations during this time of my career
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Education
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2022 - 2026NMIMS Global
Master of Business Administration - MBA, Operations Management and Supervision -
2016 - 2019BOMBAY SUBURBAN ART & CRAFT EDUCATION SOCIETYs, SHEILA RAHEJA HOTEL & CATERING SCHOOL
Bachelor in hospitality studies, Accounting
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