Experience

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  Jumo

  • Moscow, Russia

  • Production director

    • Jul 2022 - Present
    • Moscow, Russia

    - Organization of production, full process support;- Fulfillment of requirements of HSE, ecological, Labor Law;- Cost control, optimization measures; - Increasing the depth of product localization;- Organization and development of OEM channel sales;- Development of partnerships in OEM channel;- Entry of products to new CIS markets.

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  Kelvion

  • Russia and Customs Union countries

  • Head of Service division in Russia and Customs Union countries

    • Aug 2018 - Jul 2022
    • Russia and Customs Union countries

    Equipment: Airfincoolers, cooling towers, air condensers, dry coolers, plate heat exchangers and so on.Task: to expand professional service to new product groups, cover customer’s base, increase service sales twice, regular report to a headquarter. Additionally to organize penetration to the DATA Centers market.Results:• The service of new airfincoolers started successfully, the collected orders pool exceeds an annual sales plan.• Sales plan 2018 exceeded on 15%. • Revision of distributors pool and their motivation policy made the direction to deal effectively with active partners to achieve higher numbers and optimal area coverage.• Careful job with installed base and keeping under alert of new project followed to significant expansion of company presence on the market.• Localization of resource intensive service repairs in 2 plants in Russia.• Together with European management, a strategy of Service business unit development has been negotiated.• Created the portfolio for data centers, implemented go to market strategy.• Established deal with design institutes, EPC contractors, system integrators, engineering companies in the Data center market.• Actual overdue receivables 2018, 2019 = 0.

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  ESAB

  • Moscow, Russian Federation

  • Head of technological service in Russia&CIS region, Director of Esab branch

    • Jun 2016 - Jul 2017
    • Moscow, Russian Federation

    Equipment and materials: ESAB: equipment and materials for welding and cutting, Victor Technologies; Stoodie; ABB, Fanuc, Kuka - robotics.Branch and service tasks:1. Attraction of orders, technical sales, increase in sales2. Creation and testing of solutions of customer’s needs3. Distributor/partner policy implementation4. Attraction of customers directly and through distributors through the branch5. Education and trainings of customer’s, distributors staff, educational activities for students6. Technical and technological supportTasks:• Acquisition, preparation, launching of a branch, conduction of business processes, implementation into service processes and companies in the Region.• Management of the technological service in the branches of Russian and CIS region.• Management of financial and commercial results (P&L, reporting, document flow).• The strategy of branch development considering market needs.• Organization of work with distributors and key customers.• Orders attraction, technical sales, sales support.Results:• The branch was opened and launched into operation, business processes and operation are established well.• The development strategy was designed and implemented. • Development, approval, implementation of the budgets of OpEx and CapEX for the upcoming 1, 3, 5 years.• Several M€ sales attracted through customers approach and solution of customers needs.• Sales numbers exceeded investments within 1 year, 2 times better than planned payback.• The value sales approach was implemented = values for the customer (solutions of the problems)• Training and professional development of the company's employees were organized.• Effective system of a new products launch was established.• In each of the directions, more than 50 events were held at a high professional level, thus a significant number of orders were attracted to the company, the company's sales budget was increased ≥ 3%.• 5S and EHS standards were implemented.

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  Emerson Network Power

  • Moscow, Russian Federation

  • Head of service

    • Aug 2014 - Mar 2016
    • Moscow, Russian Federation

    -----------Related equipment: Emerson; Liebert; Knurr; Chloride; Hiross-----------Tasks: • Organization of the Moscow office. Introduction of new service products.• Management of profitability, liquidity, development. Setting objectives for the year, assessing the implementation, summing up, corrective measures based on the results. Monthly reporting to the European headquarters.• Preparing the personnel of the company's own service for all existing product types, as well as according to all new customer requirements.• Interaction with the support services of the plant and the head office, logistics for the uninterrupted operation of the department in difficult economic conditions and conditions of sanctions.• Preparation, coordination, execution of the service budget.• Coordination and implementation of the sales plan. Attraction of new orders. Work with existing and potential customers to promote service. Work with the debts of customers and their contractors.• Organization of promotion of new services through service engineers at customer sites.• Quality management of the services provided, working with the quality of equipment and projects. Working with customer reviews.

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  Trane, Ingersoll Rand

  • Moscow, Russian Federation

  • Head of service department

    • Oct 2011 - May 2014
    • Moscow, Russian Federation

    ----------Equipment: Trane; Euroclima----------Tasks: • Organization of the functioning of the department according to plans and requirements of the company (14 employees).• Achievement of planned indicators for costs, efficiency, profitability, involvement.• Weekly reporting on key indicators to the European head office, monthly reporting on key indicators in the Russian representative office.

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  Triol-Oil

  • Moscow, Russian Federation

  • Head of Technical Department

    • Jul 2010 - Oct 2011
    • Moscow, Russian Federation

    ----------Produced equipment (Triol brand): frequency-controlled drives; control station for submersible pumps; well telemetry systems; site automation systems----------Results:• Increased the presence of customers in the mining regions due to a 2-fold expansion of the network of regional service centers, providing 24/7 support and 8-hour response to problems.• Three additional regional service centers are opened and provided in close proximity to the fields that operate the equipment. Previously existing service centers are enhanced by qualified engineering personnel.• ODA of a new type of stations was successfully carried out, ensuring a serial access to the oil production market.• Together with the quality department and the development department, the number of complaints was reduced by 15% due to the introduction of a system of prompt elimination of identified defects and planned upgrades and upgrades of equipment.• Due to the forecasting of the needs of regional warehouses and the location of service centers within 2 hours of availability from the equipment operation facilities, the time for eliminating the problem has been reduced.• Improved customer satisfaction due to guaranteed 8-hour response, reduced repair time, 24/7 availability of service engineers, constant updating and upgrading of equipment.• Established communication and solution of arising questions of the management of operation of all companies-customers.• A system of training and training of new personnel is established, oriented to maintaining a constant high level of skills, motivation and involvement of personnel.• The system of control, reporting and document circulation is established.

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  Space forces, Armed forces of Russian Federation

  • Moscow Region, Russian Federation

  • Head of department of automatic control systems

    • May 2001 - Nov 2010
    • Moscow Region, Russian Federation

    • Organization of work of engineering, technical, operational personnel (9 people).• Coordination and control of the activities of contractors. Interaction with the developers.• Improving the efficiency and effectiveness of units based on specified key indicators.

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  Solnechnogorskiy zavod Europlast («Europlast» union)

  • Moscow Region, Russian Federation

  • Head of production shift; Team leader of production department Tetra Pak

    • Nov 2001 - Feb 2009
    • Moscow Region, Russian Federation

    ----------Production: plastic packing (PE, PP, PETF etc.)Production equipment: Injection molding machines Husky, Demag, Netstal; extrusion lines Sacmi; flexo printing equipment Tampoprint, Rotoprint; robotic assembly lines Gefit, Gima, Eckel----------Results: • The workshop for 5 production lines was launched and put into operation. Within 1.5 years it was put into the target capacity of 15 production lines.• Staff trained and trained to work in the new unit (12 employees). A system for training new specialists and motivating staff development has been developed and implemented.• The functions and responsibilities have been optimized, the volume of operated and serviced lines has been increased by 300%, the number and composition of personnel in the shift has been optimized.• Together with the plant's quality service and the customer's quality service (Tetra Pak), the product quality is fully in line with the requirements of Tetra Pak and the FDA standard.• Logistic procedures and uninterrupted supply functions have been unified, bar-coding has been introduced. Improved the accuracy of forecasting requirements, reduced the time of receipt of goods and dispatch of finished products, reduced storage areas, eliminated the possibility of confusion of finished products, reduced labor costs for packaging and storage.• Granted ISO, FDA certificates (the first Russian company that received the FDA certificate).• Trainings were conducted and methods of Lean Production (5S, Kaizen, 6 sigma etc.) were implemented. Reduced the time of forced technological downtimes, reduced the amount of technological waste. Losses have been eliminated for finding and obtaining the necessary, exchanging successful experience in efficient methods of transition by color, periodic control of the technological cycle and raw materials, continuous analysis of deviations and available inefficient procedures.Key skillsEdit