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V Kavitha is a seasoned healthcare professional with extensive experience in operations management, patient care, and inventory control. She has held various roles in hospitals and healthcare organizations, including Asst Manager at KIMS Hospitals, OPD Manager at Century Super Specialty Hospitals, and Coordinator at International Medical Specialty Center-Muscat. She holds a Master's degree in Hospital Management from Osmania University, Hyderabad.

Experience

  • KIMS Hospitals
    • Telangana, India
    • Asst Manager
      • Aug 2016 - Oct 2020
      • Telangana, India

      Oversees the operations of the pharmacy department,To ensure that correct medicines are issued to patients at all time, Inventory management,Maintaining Reorder level,To ensure that SOPs are followed,actively involved in NABH assessment for the department yearly,Training staff,conflict management.

    • OPD manager
      • Nov 2014 - Jun 2016
      • Telangana, India

      Directs and coordinate the activities of front office staff,To collect feedback from staff and to improve the quality of patient service,Monitor expenses and suggest cost-effective alternatives,Took a major role in implementing NABH in OPD, develop and implement effective policies for all operational Procedures Prepare work schedule,maintain organized medical and employee records,Monitor administrative staff’s performance,Train new employees,Ensure prompt ordering and stocking of medical and office supplies,answer queries from doctors, nurses and healthcare staff,Resolve potential issues with patients,stay up-to-date with healthcare regulations.

    • Public Relation Officer
      • Jan 2013 - May 2014
      • Kerala

      -Managed to develop good relation with patients via proper communication channels.-Crisis Management-Was actively involved in the cashless and reimbursement area(Insurance Dept).-Played a vital role in handling ISRO (insurance) Patients.

    • Coordinator
      • Jun 2007 - Aug 2010
      • Oman

      My responsibility includes -International Patient Care :Managed patients travelling abroad for further treatment in Thailand (Phyathai Hospitals) and India (Yashodha Hospitals),starting from their airport pick up, hotel accommodation, prior appointment with doctors based on their(patients) requirements-Insurance Department We at IMSC had tieups with various insurance companies,including national life,Mednet,Neuron,AXA,Vipul Better Care,Nextcare..etc,was individually involved in the entire cashless process.

    • Management Executive
      • Feb 2005 - Feb 2006
      • Stores(Central Pharmacy)

      My responsibility includes inventory control,stock verification,maintaining the re-order level.

Education

  • 2002 - 2004
    Osmania University, Hyderabad
    Masters in Hospital management, Business
  • 2000 - 2002
    Osmania University, Hyderabad
    Bachelor of Applied Science - BASc, life sciences

Suggested Services

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Industry Focus. “Hospitals and Health Care”

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