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Bio

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Utkarsh Bagwaiya is a seasoned hospitality professional with expertise in event management, operations, and training. He has experience in managing large-scale events, coordinating with teams, and delivering training programs. Utkarsh holds a degree in Hotel/Motel Administration/Management and a Bachelor of Hospitality and Hotel Administration.

Credentials

  • Agile Project Management
    Google
    Mar, 2024
    - Apr, 2026
  • Capstone: Applying Project Management in the Real World
    Google
    Mar, 2024
    - Apr, 2026
  • Google Project Management Certificate
    Google
    Mar, 2024
    - Apr, 2026
  • Project Execution: Running the Project
    Google
    Mar, 2024
    - Apr, 2026
  • Project Planning: Putting It All Together
    Google
    Mar, 2024
    - Apr, 2026
  • Project Initiation: Starting a Successful Project
    Google
    Feb, 2024
    - Apr, 2026
  • Foundations of Project Management
    Google
    Jan, 2024
    - Apr, 2026

Experience

    • Accommodation Coordinator
      • Mar 2023 - Aug 2023
      • Berlin, Germany

      The Special Olympics are the world's largest multi-sport event for people with intellectual disabilities. The World Games in 2023 are taking place in Berlin, and as coordinator, I am part of the Accommodation Team of the Local Organizing Committee.In this capacity, I lead a hotel of 227 bedrooms. For which I am accountable for the operation of accommodation part for our visiting constituent groups, overseeing daily operations, solving queries, handling WIZ system. In general fulfilling the needs of delegations required to deliver on our ultimate goal: bringing to life our World Games vision for the 7500 athletes across 26 sports we'll be welcoming.#unbeatableTogether

    • Front Desk Executive
      • May 2022 - Jan 2023
      • Doha, Qatar

      Training and development of new hires. Delivered training curriculum including employee development, new hire orientation and compliance training (sexual harassment, staff welfare/discipline etc.)Demonstrated agility, adaptability & coordinated with the cluster director during the biggest group check in, in the whole project.Handled the check-ins of 1000+ guests in a shift.Maintained a comprehensive and detailed record of the biggest site in the whole project with 2,300 rooms.Reviewed and answered guests’ queries; resolved issues, in-person & over telephone. Coordinated with other departments regarding follow ups and passing information.

    • School Operations Executive
      • Sep 2021 - Mar 2022
      • UAE

      Chosen to conduct tours to VIP school groups and to impart them with the knowledge of expo.Executed a tour for CNN news channel.Supervised staff & trained 30 new joiners about the delivery of narratives, interaction & engagement with kids & adults.Responsible for staff breaks and monitoring staff to make sure smooth functioning of operations.Managed various groups of tour guides by assigning them to country pavilions at expo 2020.

  • Grand Hyatt Mumbai
    • Mumbai, Maharashtra, India
    • Intern
      • Dec 2019 - Mar 2020
      • Mumbai, Maharashtra, India

  • Courtyard by Marriott
    • Bhopal, Madhya Pradesh, India
    • Internship Trainee
      • Feb 2019 - Mar 2019
      • Bhopal, Madhya Pradesh, India

Education

  • 2018 - 2021
    Indira Gandhi National Open University
    Bachelor's degree, Hotel/Motel Administration/Management
  • 2018 - 2021
    Institute of Hotel Management (IHM) Ahmedabad
    Bachelor of hospitality and hotel administration, Hotel, Motel, and Restaurant Management
  • St. Joseph's Co-Ed School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Spectator Sports”

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