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Usha Shrestha is a seasoned software engineer and Scrum Master with 20+ years of experience in full-stack web development, Agile methodologies, and software quality assurance. She holds an MS in Computer Science and has certifications in Scrum Product Owner, Advanced Certified ScrumMaster, and SOAPUI NG Pro Certification.

Credentials

  • Certified Scrum Product Owner (CSPO)
    Scrum Alliance
    May, 2019
    - Apr, 2026
  • Advanced Certified ScrumMaster (A-CSM)
    Scrum Alliance
    Apr, 2019
    - Apr, 2026
  • CSM
    Scrum Alliance
    Apr, 2016
    - Apr, 2026
  • Scaled Agile Framework Agilist
    -
    Jun, 2015
    - Apr, 2026
  • SOAPUI NG Pro Certification
    SmartBear Software

Experience

    • United States
    • Information Technology & Services
    • 700 & Above Employee
    • Development Manager
      • Sep 2023 - Present

    • Senior Scrum Master
      • Aug 2021 - Aug 2023

      Scrum Master of a global team delivering on large, complex, time-sensitive initiatives. Experienced with navigating constraints and leading the team forward by maintaining focus on the highest-value items. • Successfully delivered high-priority projects while navigating the transition of the entire business unit from one company (TRP) to another (FIS); while balancing cross-cutting initiatives on migration and transformation.• Led team through challenging times during attrition of key members. • Supported Product Management by providing guidance to analysts, leading backlog refinements, preparing and presenting reports to stakeholders, negotiating, and managing expectations to allow a team to focus and deliver on the highest value goals.• Leaned in to support the role of ‘Tech Lead’ by providing guidance on development best practices, production deployment planning, and working with Operations.• Led complex production releases involving multiple teams working on a common codebase.• Onboarded over ten members (Product Owner, Tech Lead, Developer, Tester, ScrumMaster) while continuing to expand and improve onboarding processes.• Formed and led a new global team through distinct phases of forming, storming, morning, and performing by fostering a keen sense of belonging, team culture, and purpose. • Improved software quality and testing practices by working with SDETs to outline a strategy for automation, documentation, and validation. • Continuously coached team on agile mindset by emphasizing on the Why and the Value. Successfully navigated multiple team and enterprise constraints without losing sight of “What good looks like.”• Led integrated Planning for Retirement Business Unit by working with fellow ScrumMasters.

  • T. Rowe Price
    • Owings Mills
    • Sr. Technology Project Manager / Senior Scrum Master
      • Jul 2018 - Aug 2021
      • Owings Mills

      Sr. Scrum Master in teams centered around digital transformation and building superior user experience for participants in the retirement domain. • Successfully delivered new products with an aggressive timeline while navigating peak enterprise complexity. • Kicked off new deliverables and new teams by leading through Sprint 0 activities which played key role in aligning the team’s understanding and expectations for successful delivery. • Enabled teams to deliver high-priority digital transformation initiatives by incorporating various agile techniques and coaching tailored to fit different audiences, situations, and needs. • Worked closely with leadership team, business stakeholders, design team, delivery team, and operations team; contributing to critical processes in all aspects of deliverable – Design, Scope negotiation, Development & Testing, Deployment, and Defect Management.• Led several types of teams with various maturity levels and succeeded in fostering teamwork, ownership, and accountability, and consistent speed of delivery. • Managed complex releases involving multiple teams and dependencies. • Implemented process improvements for building a team knowledge base, onboarding, production deployment, and release coordination.

  • FEI Systems
    • Baltimore, Maryland Area
    • Agile Software Development Lead
      • Feb 2017 - Jun 2018
      • Baltimore, Maryland Area

      • Scrum Master with responsibility of building a high-performing team, removing impediments for the team, facilitating and moderating meetings and discussions, maintaining the sprint hygiene.• Responsible for the team’s Agile software development processes and coaching the team on Agile Principles and values.• Process engineer responsible for CMMI compliance of the Project.• Collaborate with Product Owner to maintain Product Backlog and work with delivery team to turn the product vision into reality.• Help the team achieve in areas including quality, predictability, flow, velocity using empirical data and experience.• Communicate with management and stakeholders.• Interact with the client as needed to facilitate tasks such as release management, bug prioritization, Release handoffs etc.• Use the technical knowledge and experience to make process improvements in the team.• Contribute and support project management.

    • Software Engineer
      • Apr 2016 - Dec 2016

      Developed API necessary to integrate and register creative with multiple ad exchanges such as AppNexus, BrightRoll, Google DoubleClick.• Created API endpoints to GET, SUBMIT, and UPDATE creatives as needed instead of having to wait for a scheduled job to kick off. This allowed business members to process high priority creatives and boost the revenue.• Refactored existing code to decouple the features into more appropriate layers. • Improved existing test suites by adding extensive integration and functional test cases.

    • Senior Software Quality Assurance Engineer
      • Aug 2008 - Mar 2016

      • Created test automation framework to test SOAP and RESTful Web Services using SoapUI and in Python.• Created Jenkins jobs for automatic deployment.• Built and maintained the test environments.• Proficient at writing SQL queries for data verification and manipulation.• Certified Scrum Master and proficient at running scrum /stand-ups and facilitating necessary collaboration between internal team members or external teams.• Designated Point of Contact and SME, responding to questions from internal and external team members about the application and/or the testing approach, and mentored newer members.• Active involvement and contribution to all phases of software development – requirement gathering, design docs, development, pull requests (as part of code review), testing, deployment, UAT, post deployment testing and bug fixes and verification.• Built excellent collaboration with Devs, DevOps, and Product Owner; facilitating and filling gaps where needed, which were crucial for timely delivery of projects.• Worked on variety of web-based applications and performed Functional Testing, Integration Testing, Regression Testing, Smoke Testing.• Mastered troubleshooting, analyzing logs and debugging the code using combination of tools like Firebug, Developer tools in browser and IDE.• Used QTP and Selenium to create automation suites for web applications.

Education

  • 2006 - 2009
    University of Bridgeport
    MS, Computer Science
  • 2000 - 2004
    Advanced College of Engineering and Management
    B.S, Computer Science

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Industry Focus. “Computer Software”

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