Experience

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  Lexus of Calgary

  • Calgary, Alberta, Canada

  • Marketing Specialist

    • Feb 2023 - Present
    • Calgary, Alberta, Canada

    As a skilled Digital Marketing Manager, I have a passion for creating and executing innovative marketing campaigns that drive results. With years of experience, I have developed a diverse skill set that allows me to excel in multiple areas of marketing.At the core of my experience is my ability to organize promotional events and execute traditional as well as digital campaigns that capture the audience's attention. My expertise in developing and distributing marketing and promotional material allows me to create compelling campaigns that are tailored to the latest industry trends.Managing creatives is another aspect of my skill set that I excel in, ensuring that projects are executed on time and to a high standard. Developing content for blog posts, social media, websites, and printed materials is something that I take great pride in, and my work always meets the high standards of my clients.As a resource for management, I offer assistance in completing large projects that require a skilled and experienced digital marketing manager. I have a proven track record of effectively working within diverse teams with competing priorities and deadlines, utilizing my organization and time management skills to ensure successful outcomes.

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  Alberta Health Services

  • Calgary, Alberta, Canada

  • Technical Support Specialist

    • Mar 2022 - May 2023
    • Calgary, Alberta, Canada

    Dealing with technical problems associated with connect care and trying to resolve it that might involve different channels within AHS Trained in exceptional time and gained excellent command over the available technology to provide necessary resolution. Responsible for conducting software quality assurance and regression testing by using standard hardware and programming technologies Handle the tasks of developing and maintaining test scripts and test cases required for full life cycle testing Perform responsibilities of evaluating software programs and verifying quality standards and testing procedures Responsible for generating SQL queries, modifying software programs, and preparing diagrams and flow charts required for testing Assigned responsibilities of writing and maintaining quality assurance guidelines for software testing Handle the tasks of documenting test findings and test methodologies for future reference Maintaining professionalism in communication and working with flexibility in schedules. Dealing effectively with challenging or sensitive situations and when required, discussed some issue within team and with manager.

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  immediaC

  • Halifax, Nova Scotia, Canada

  • SEO Supporting Analyst

    • Sep 2021 - Oct 2022
    • Halifax, Nova Scotia, Canada

     Monitoring campaigns, tracking results and ensuring success Analyzing campaign impact and developing campaign reports Recognized by the manager, for the organization, dependability, particularity and work quality. Conducted extensive competitor research and keyword research. Developed ongoing strategy for outreach and link building. Performed on page SEO activities such as title and meta description creation, image optimization, sitemap and robot.txt file creation. Focused on making each client experience wonderful through meaningful interaction with them Connected the clients to right team member if they need further technical assistance Demonstrated and presented company’s products to clients for optimizing their business processes or personal needs

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  Bavarian Army - Gujarat Official

  • Ahmedabad, Gujarat, India

  • Online Administrator

    • Aug 2017 - Apr 2022
    • Ahmedabad, Gujarat, India

    Coordinate activities and operations to secure efficiency and compliance Supervise administrative activities and divide responsibilities to ensure performanceManage agendas to maximize the reachCreate and update records and databases with personnel, financial and other data

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  FC Bayern Munich Gujarat Fan Club - Official

  • Ahmedabad, Gujarat, India

  • Co-Founder

    • Jul 2016 - Apr 2022
    • Ahmedabad, Gujarat, India

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  Nova Scotia Health Authority

  • Halifax, Nova Scotia, Canada

  • Registration Coordinator

    • Dec 2020 - Mar 2022
    • Halifax, Nova Scotia, Canada

     Performed requirements analysis and documented business and technical requirements Ensures data integrity is maintained within the Meditech system in accordance with provincial standards Responsible to perform day to day activities within Health Information Services as required Cross training with Central Registry, Admitting and Switchboard is required Assigned the tasks of documenting tested features with total no of bugs and update the same to the stakeholder Performed responsibilities of conducting exploratory testing and documentation of test casesHandled the tasks of performing software quality assurance testing for desktop applications

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  Helium 10 (USA)

  • United States

  • Freelance SEO Strategist

    • Aug 2020 - Sep 2021
    • United States

     Prepared informational organic SEO reports. Conducted extensive competitor research and keyword research. Stayed up to date with the newest SEO guidelines and trends. Created title and meta description for website pages. Educated clients about the services which helped to optimized customer engagement through our services Trained in exceptional time and

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  HGS - Hinduja Global Solutions

  • Halifax, Canada Area

  • Customer Relations Associate

    • Jan 2020 - Dec 2020
    • Halifax, Canada Area

    • Retaining the customer by having the value-based cognitive conversation and providing an optimalsolution. Maintaining healthy and sustainable relations by engaging the customer and taking theextra mile and gaining faith in the company and products offered.• Trained in exceptional time and gained excellent command over the available technology toprovide necessary resolution.• Maintaining professionalism in communication and working with flexibility in schedules.• Managing large amounts of inbound calls, upselling and cross-selling products whilst acting as apositive role model, providing exceptional customer services and maintaining compliances.• Maintained Top 60 Rank among 350-400 peers throughout working time after OJT.

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  UltraTech Cement

  • Ahmedabad Area, India

  • Territory Sales Executive

    • Dec 2018 - Dec 2019
    • Ahmedabad Area, India

    • Helped clients to managed their products and application• Focused on making each client experience wonderful through meaningful interaction with them• Collected customer information and analyzed customer needs to provide appropriate products orsolution• Connected the clients to right team member if they need further technical assistance• Demonstrated and presented company’s products to clients for optimizing their business processesor personal needs• Handled customer related payments in an efficient manner

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  Godrej Consumer Products Limited

  • Ahmedabad, Gujarat, India

  • Business Development Officer

    • May 2018 - Dec 2018
    • Ahmedabad, Gujarat, India

    • Carefully listened to customer questions, problems, complaints and asked relevant questions tothem before providing a solution• Used specialized knowledge in multiple technical areas to carry out duties in a timely, efficient andaccurate manner• Provided effective verbal and written communications in all inquiries and requests• Functioned liaison between the clients and business operations• Escalated issues to the supervisor and/or manager when applicable

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  Jio

  • Ahmedabad

  • Premium Relationship Manager

    • Feb 2017 - Mar 2018
    • Ahmedabad

    • Evaluated business processes and understood client requirements by conducting severalRequirement Gathering Sessions (RGS) and/or brainstorming, recommending, developing andimplementing solutions• Performed requirements analysis and documented business and technical requirements• Educated clients about the services which helped to optimized sales through our services• Served as a liaison between the client and the Company• Constantly in touch with clients through email and/or phone calls for regular updates and follow-ups• Prepared user-manual for client’s final product to guide them how to use the system• Monitored deliverables and ensured timely completion of projects

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  CarDekho

  • Ahmedabad, Gujarat, India

  • Business Manager

    • 2016 - Feb 2017
    • Ahmedabad, Gujarat, India

    • Handled client inquiries, requests, and problems related to web application, website and mobile app• Answered inbound calls, chats, and/or emails for clients• Updated and maintained customer records in ERP

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  Royal Surgicare PVT Limited

  • Sales-Communication Officer

    • May 2014 - Mar 2016

    • Carefully listened to customer questions, problems, complaints and asked relevant questions tothem before providing a solution• Used specialized knowledge in multiple technical areas to carry out duties in a timely, efficient andaccurate manner• Provided effective verbal and written communications in all inquiries and requests• Functioned liaison between the clients and business operations• Escalated issues to the supervisor and/or manager when applicable