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Umar Sebyala Bukenya

Uganda Ecosystem Lead at the Celo Foundation at Celo
Intro Book
Logistics and technology professional with customer service experience.
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Location
Uganda, UG
Languages
  • Luganda Native or bilingual proficiency
  • English Native or bilingual proficiency
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Bio

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Umar Sebyala Bukenya is a seasoned professional with experience in customer service, logistics, and technology. He has worked as a Customer Care Executive and Uganda Ecosystem Lead, and holds various certifications in fields like blockchain, user experience, and networking. He is proficient in Luganda and English. Umar has a Bachelor's degree in Procurement and Logistics Management from Islamic University in Uganda and King's College Budo.

Credentials

  • Blockchain Basics
    LinkedIn
    Jan, 2020
    - Apr, 2026
  • Getting Started in User Experience
    LinkedIn
    Jan, 2020
    - Apr, 2026
  • Cisco Certified Network Associate CCNA
    Makerere University
    Jan, 2014
    - Apr, 2026
  • Certificate of Proficiency in Insurance
    Insurance Training and Education Trust, Kenya
    Jan, 2013
    - Apr, 2026
  • Certificate in Computer Applications
    Makerere University
    Jan, 2012
    - Apr, 2026

Experience

  • Celo
    • Uganda Ecosystem Lead at the Celo Foundation
      • Apr 2020 - Jun 2023

  • Uganda Telecom Ltd
    • Uganda
    • Customer Care Executive
      • Sep 2015 - Apr 2020
      • Uganda

  • Exquisite Solution Limited
    • Uganda
    • Customer Care Advisor
      • Dec 2012 - Aug 2015
      • Uganda

      I was a call centre agent attached to Uganda Telecom and that was the start of my exciting career in customer service

Education

  • 2009 - 2011
    Islamic University in Uganda
    Bachelor's of Procurement and Logistics Management, Logistics, Materials, and Supply Chain Management
  • 2002 - 2007
    King's College Budo

Suggested Services

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