Bio
Credentials
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Essentials of Customer Service
RightSkillJul, 2017- Apr, 2026 -
Career and Professional Development
Ashford University -
ISO 9000
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Experience
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Sitel Digital Services (formerly SYKES)
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United States
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Flex Trainer
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Apr 2017 - Present
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United States
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Nubian Queen Natural Beauty
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Virtual
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Contract Web Designer
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Jun 2022 - Present
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Virtual
Web Designer, and business consultant, creating videos and posters.
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MOTORHEAD Gurus
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Greater New York City Area
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Website Developer
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Mar 2018 - Present
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Greater New York City Area
Motor Head Guru’s (MHG) mission is to create/service the automotive industry enthusiast/community. This by providing an engagement of the ultimate collaboration of educational, information sharing, networking and dynamic selling and/or buying experience of New or Used, vintage to modern automotive articles. https://www.motorheadgurus.com/categories
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Sticks and Stones Tees & More
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Oakland, Ca
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Web Developer
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Oct 2017 - Present
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Oakland, Ca
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LockaMe Designs, LLc
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greater los angeles area
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Owner
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Jan 2001 - Present
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greater los angeles area
Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, arranging conference calls, scheduling and attending meetings. Trained and supervised interns. Created new fashion designs, drafted patterns and constructed garment samples. Select, arrange, and photograph clothing on mannequins for web site. Seek and schedule photographers and models for photo shoots and events. Liaison between company and manufacturer. Perform desktop publishing for various business needs. Responsible for building & maintaining clients and website. Conduct retail activities of businesses operating exclusively online. Perform duties such as preparing business strategies, buying merchandise, managing inventory, implementing marketing activities, fulfilling and shipping online orders, and balancing financial records. Through my years, I have helped designers locally and remotely in consulting and making patterns, samples and final garments for production. Stylist, commercials, set stylist.
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Cali Sports Hustler Lifestyle
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Virtual
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Contract Web Developer
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Oct 2022 - Jan 2023
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Virtual
Web Developer, video creation, product customization.
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Stylists Suite
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Greater Los Angeles Area
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Webmaster
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Apr 2017 - Jan 2023
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Greater Los Angeles Area
Web Master and Brand Ambassador for the Stylist Suite Web Design & Digital Marketing created and identified the client's design needs to help elevate the quality of marketing collateral. Scheduling, CRM, email marketing, social media, website content, E-Blasts, and branding. Coordinated BET fashion show and liaison, sales and sponsorship to Hollywood stylist in association with the Stylist Suite, co-partner with Darralynn Hutson of the Stylist Suite, Owner.
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Marketing Consultant
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Feb 2021 - Oct 2021
Web Development Marketing Creatives
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IT Intervention Specialist
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Aug 2016 - Apr 2020
Software intervention specialist, software training, Salesforce, customer facing customer service, Scrum process. SME
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Eistrong Herbal
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Baltimore, Maryland Area
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Web Designer
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Sep 2016 - Jan 2020
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Baltimore, Maryland Area
The only drink that you need for Energy, Muscle Fatigue, Joint pain, Back pain, Knee pain and even headaches and nerve damage. All of the ingredients are natural herbs and spices that have a main purpose, to STOP PAIN, GIVE YOU ENERGY and HEAL, yes HEAL the hurt!!Purposely formatted by Sheila Hall, Clinical Herbalist and Nutritional Therapist.
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JavaHook
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Remote
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Freelance Web Designer
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Mar 2017 - Oct 2017
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Remote
What is JavaHook?Do you find it difficult to drink coffee while shopping because shopping carts don’t have a cup holder? Do you settle for coffee served on the airlines because it’s too cumbersome to hold your coffee during take-off, when your seat back and tray tables are in the upright and locked position? Where do you place your coffee while stowing your bags on an airplane? Introducing, the JavaHook®!! The JavaHook®, is the solution for the coffee enthusiast on the go!Using JavaHook® is simple.Just slide JavaHook® under an insulating sleeve, and once it’s hooked, it easily hangs, giving you hands-free.
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Building Perpetual Business, Inc. BPB, Inc.
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San Antonio, Texas Area
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Sales Admin Manager
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Sep 2016 - Oct 2016
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San Antonio, Texas Area
Reporting directly to CEO; Scope of business: manufacturing, bidding, and selling of Aerospace and defense parts; responsible for administrating sales-related aspects and managing all sales and administrative specific, administrative tasks on behalf of company. Facilitate and process all sales-related tasks, complete and approve administrative paperwork, keep accurate sales records for future reference, maintain a sales database, over-see and support various corporate administrative functions; Modify workflow processes to increase productivity as needed, versed in desktop publishing, applications and computer operations. Responsible for retaining pertinent company information and key corespondent via email and phone. Initiate and supervise project completion.Analyze information, assist in company bids and participate in meetings to recommend changes to the sales administration structure based on results and observations. Liaison among clients, sales managers, and other departments to solve problems as they arise. Prepare detailed reports based on market research, sales results, and data management. Responsible for developing strong business relationships with vendors and clients.
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AppCurity, Inc
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Sunnyvale
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Sales Administration Manager
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Feb 2016 - Jul 2016
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Sunnyvale
(Application Security Risk Management) Reporting directly to CEO; responsible for administrating sales-related aspects and managing all sales and administrative specific, administrative tasks on behalf of company. Facilitate and process all sales-related tasks, complete and approve administrative paperwork, keep accurate sales records for future reference, maintain a sales database, over-see and support various corporate administrative functions; Modify workflow processes to increase productivity as needed, versed in desktop publishing, applications and computer operations. Responsible for retaining pertinent company information and key corespondent via email and phone. Initiate and supervise project completion.Analyze information, assist in company bids and participate in meetings to recommend changes to the sales administration structure based on results and observations. Liaison among clients, sales managers, and other departments to solve problems as they arise. Prepare detailed reports based on market research, sales results, and data management. Responsible for developing strong business relationships with vendors and clients.
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Level 7 Application Security
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Oakland
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Project Manager
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Feb 2016 - May 2016
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Oakland
Responsible for first point of contact for any issues or discrepancies arising from within the heads of various departments within Level 7 before the problem escalates to CEO; Project management participation in orchestrating activities that produced successful end results and strive to maintain the project's progress with mutual interaction and tasks of various parties in such a way that reduces the risk of overall failure, maximizes benefits, minimizes costs and maintaining team agility.
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The Disney Store
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Pasadena, Ca
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Merchandising Floater/ Archive Manager
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2006 - 2008
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Pasadena, Ca
Reason for leaving: company wide layoff/ new ownershipResponsibilities: maintain calendar, answer calls, take messages, arrange trips, and various other tasks on demand. Attend meetings; maintain updates to the fashion assortment and line sheets for the current season for apparel and toys department including inputting purchase orders into database system. Update system as needed. Advise on line forecast by observing fashion trends thru media, previous sales and media. Interact with buyers, merchants, outsourcing, in-house production, and designers on a daily basis regarding product availability. – Report back to department managers. E-commerce Merchant Assistant: email correspondence, Brand contact, schedule product deliveries for e-commerce website, provide recommendations for web promotional events, Personalization Merchant for all web apparel, Conduct retail activities of business operating exclusively online.
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Private Project
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Calabasas
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Fashion Illustrator, Designer, Sample maker
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Apr 2001 - Sep 2001
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Calabasas
Company: LockaMe Designs, Llc. & DREVDenee Position: Fashion Designer/ StylistLocation: Los Angeles, CaSupervisor: Verna GriffinResponsibilities: Create new fashion designs, create samples, present them to the board for review and selection, draft pattern then construct garment. Select, arrange and photograph clothing on mannequin for web site. Seek and schedule photographers and models for photo shoots and events. Performed desktop publishing for various business needs, responsible for building & maintaining clients.
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ARESCOM
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Fremont, Ca
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Sales Administration Manager/ Asst. to V.P of Sales
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Jul 1997 - Sep 2000
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Fremont, Ca
*Reported Directly to Vice President of sales. Oversaw Sales' staff and North American region. Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.* Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.* Negotiated pricing, quality, and delivery; generated invoices.* Completed special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitored results.* Provided historical reference regarding the product.* Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.* Maintained professional and technical knowledge by attending educational workshops; benchmarking professional standards; reviewing professional publications; establishing personal networks.* Contributes to team effort by accomplishing related results as needed.* Improves program and service quality by devising new applications; updating procedures; evaluating system results with users.* Achieves financial objectives by anticipating requirements
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Space Systems Loral
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Palo Alto, Ca
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Assistant Hybrid Scheduler
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1996 - Apr 1999
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Palo Alto, Ca
Company: Space Systems Loral 2/1996 – 4/1999 (career advancement)Position: Assistant Scheduler (Hybrid Department)Location: Palo Alto, CaSupervisor: Michael Call, Jack Lee, Bill Rise, Orlando Green, Thomas ChoResponsibilities: Track, schedule and report pertinent information related to product completion using Excel spreadsheet and Schedule Publisher; Liaison concerning multiple customers from U.S.A & abroad. Consulted daily with manufacturing and engineering department in order to convey product completion date to customer. Developed organization's inter-company website utilizing HTML coding. Compiled, published and distributed inner-company Product completion guide. Screened and scheduled applicants for engineering department.
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Macy's
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Modesto, California Area
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Buyer in Training/ Merchandiser
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1990 - 1991
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Modesto, California Area
Merchandising, Display, model Macy's fashion show. Intern.
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Judy's/ Rampage Clothing
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Santa Clara County
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Store Manager
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1986 - 1991
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Santa Clara County
Merchandising, open and close store, staffed employees, hiring manager. Drive Sales, up-selling. Provided excellent customer service.
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Education
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The University of Arizona Global Campus
Information Technology -
2020 - 2022Ashford University
Bachelor of Science - BS, Computer/Information Technology Administration and Management -
1989 - 1991Modesto Junior College
Fashion Design and Merchandising -
2015 - 2016Stratford Career Institute
Fashion Design and Merchandising Certificate, Fashion Design and Merchandising -
2016 -Codecademy
Enrichment, Computer Science -
West Valley College
Fashion/Apparel Design -
The University of Arizona Global Campus
COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES -
The University of Arizona Global Campus
Bachelor of Applied Science - BASc, COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES
Suggested Services
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Industry Focus. “Apparel and Fashion”
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