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Tyrone Coupland is a seasoned IT professional with extensive experience in information management, content management, and cloud technologies. With a background in business transformation and a degree in International Politics, he has developed a broad skill set in areas such as business analysis, solution architecture, integration, and project management. Having worked with various companies, including TEAM IM ANZ, Intergen, Imaginary Source, and Objective Corporation, he has a strong understanding of the IT industry and its trends.

Experience

  • TEAM IM ANZ
    • Wellington, Wellington Region, New Zealand
    • Solution Specialist
      • Jan 2021 - Present
      • Wellington, Wellington Region, New Zealand

      Heading towards my third year with TEAM IM working across multiple technology domains, in a blend pre-sales and solution delivery activities to keep things interesting. My main area of work has been largely around Information Management of unstructured content. This means working with Search Based Applications, performing data migrations, and quite a bit of helping with various aspects of M365 and SharePoint and Teams in particular. Having said that, there have been quite a few one-off projects covering other technologies that integrate into content management platforms, so probably time to update my skills and experience list within Linked-In!

    • Principal Consultant
      • Dec 2019 - Jan 2021

      Specialising in business transformation towards a Modern Workplace for government clients with a focus on Microsoft Cloud technologies and Enterprise Content Management. I apply my broad and deep information management experience to design solutions encompassing people, technology, culture and process.

    • Cloud Solutions Manager
      • Jul 2015 - Dec 2019

      Organisations are moving to the cloud for all sorts of reasons, opening up a range of exciting possibilities and capabilities. This includes new ways of managing and leveraging information, reducing IT cost overheads and finding new paths to servicing an organisations stakeholders and customers in new and better ways. These opportunities do not come without risks to be mitigated; change to be managed or accommodated and minds to be opened up to the possibilities. Somewhere in there is a job description. Let's discuss it over coffee.

    • Managing Director
      • Jun 2003 - Mar 2020
      • Wellington

      I founded this company in NZ, 2003 and it is currently active. [End date is set to manage sort order on my profile]Imaginary Source is a vehicle for imagining, investigating and developing creative solutions in an increasingly mobile and connected world. Imaginary Source also owns the intellectual property to a product set based around the name "Wombat", plus plug-ins to the ResMan software owned and supported by ResourceWare International.As a Director of the company, I am involved in setting the direction and helping with the imagining of new products. Currently, our main activity is contract consulting.

  • Integration | Works
    • Wellington & Wairarapa, New Zealand
    • Integration Project Manager
      • Oct 2013 - Jun 2015
      • Wellington & Wairarapa, New Zealand

      Project Manager for the IW team implementing an IBM WebSphere ESB and SOA for NZRB as they undertake a digital transformation programme that is underpinned by the latest IBM technologies. This was a multi-million dollar project full of complexity, time pressures, large teams and several interwoven critical delivery streams being managed in parallel. When we look back at what was required and what was achieved, "Wow!" sums it up.The first major application to make use of the ESB was a fresh, new mobile App providing a new market offering resulting in considerable growth for NZRB. The App went live in September, with another major release in December 2014, allowing me to take a day off over Christmas and start the new year focusing on Account Management for NZRB and other top clients for Integration Works until the end of June, where I returned to my own company to recharge the batteries and progress some side projects.

    • CTO and Project Manager
      • Sep 2012 - Oct 2013
      • Wellington

      A slight change of pace by taking on a new role with a fast growing IT services and solutions company that really is all about the customer. At this point in the company's growth, it's not enough to have good ideas and skilful people - an attitude of putting the customer first to ensure great outcomes and excellent service delivery needs to be baked into the business to create a culture of service and excellence. That creates some kind of harmony given one of our major product lines is Sugar CRM, and customer relationship management is something that many organisations understand is at the heart of the intent to serve their own customers in a similar way.Having served at Holistec for 12 months involved in CRM based projects, as well as some senior consulting and CTO duties to review development and implementation methodologies, I moved on to take the challenge of Project Managing a multi-million dollar integration project.- Design, Implementation and Consulting around CRM products- Project Management and Development team management and mentoring- Identify development tool sets and integration points; technology evaluations- Account Management- Process Improvement- Sales and Pre-Sales activity- Senior Representation

    • Australia
    • Software Development
    • 400 - 500 Employee
    • Business Development Manager
      • Oct 2005 - Aug 2012

      Responsible for sales and business development in New Zealand of Objective product range, encompassing Enterprise Content Management (ECM). I am responsible for two broad segments: Local Government (all products) and specializing in Policy Development and Community Consultation Suite of Software (all markets), which also comprises multi-channel publishing of complex documents built in a collaborative, multi-authoring environment where stakeholders can participate in policy, planning, and complex consultation documents beyond the firewall.- Deep understanding of information management standards, concepts, solutions- Success selling to central and local government including $M+ solutions- Success creating winning sales proposals to multiple clients under single procurements- Numerous presentations and client interactions- Trusted advisor to my key accounts and awesome customers- Business Strategy and Account Planning- Delivery and Implementation assistance when needed I took on this role in Jan 2010, after 4 years with Objective as Business Solutions Manager involved in all aspects of pre-sales activity.

    • Technical Solutions Consultant
      • Oct 2005 - Dec 2009

      Pre-Sales role for all NZ, assisting with all major product demonstrations, proof of concept, technical scoping, tender response, on-site evaluations, business analysis and project hand-over to implementation team. Contributing to global pre-sales group addressing international and regional Records Standards, "A Team" bid participation, developing technical information resources and white papers, building system solutions.

  • Metadigm Technology
    • Sydney, Australia
    • Managing Director
      • Feb 1994 - Mar 2006
      • Sydney, Australia

      I founded this company in 1994. Metadigm provided Information Management Consulting and delivered on many custom development projects using talented developers, RAD methodology, and the latest object oriented tool sets. Along the way, we developed a leading Document Management System "Wombat IMS" and "Wombat For ResMan" (W4R) which was adopted by many clients across Australia and NZ including Commonwealth Bank of Australia, ASB Bank, Colonial First State, NSW Police Department, Strathfield City Council, Filmworld, Market Search and Tourism Tasmania. In conjunction with Systematics Information Systems we developed Hierarch Thesaurus, which the NSW Archives Office used to build the world famous Keyword AAA.I was Managing Director, with hands on involvement in project management, requirements analysis, software design, database administration, sales and pre-sales and used my CNE quals to provide occasional network consulting services, becoming the "IT Department" for several of our smaller Sydney based clients.Metadigm also provided local support services to Australian clients for the "ResMan" resource management system until they set up an office in Sydney.Eventually, we relocated the business from Sydney to New Zealand and founded Imaginary Source.

    • Consultant
      • 1990 - 1994
      • Chatswood, Sydney

      Engaged in consulting, sales and support with a specialist document and records management company. Contracted out to several large projects to implement PC DOCS, then DOCS OPEN (now part of the OpenText family heritage). Ran administrator training courses and helped manage support issues. Learned a lot about records management and information management. Gained my CNE qualifications. Highlights:- Earned a speaker slot at a UK conference to discuss how I implemented remote access support for our clients across Australia (a fairly new thing in those times). The impact was transformational and covered not only the technical side, but addressing the human and commercial benefits.- Contributed to Implementations of major systems at CBA, MSJ, NZ Reserve Bank and others- Resolved a complex networking issue that only impacted databases, for Australian Institute of Management (AIM) that had stumped others for months.- Worked with an awesome team of people that were truly customer focussed

    • Sales Consultant
      • 1989 - 1990
      • Wellington

      Sales of Novell Networking products, high end storage (including WORM drives with jukebox), software development consultancy, file servers, desktop PCs and brand products such as Madge/IBM Token Ring, Novell/Eagle Ethernet.- Consistently good sales results- Part of a great company culture and involved with TechTonics in the early days

Education

  • 1981 - 2014
    Victoria University of Wellington
    Bachelor's Degree, Political Science (International Politics)

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