Experience

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  Aspire Software

  • Canada
  • Software Development
  • 200 - 300 Employee

  • Project Manager

    • Sep 2023 - Present

    • Develop and maintain project plans, schedules and budgets • Coordinate internal and external resources to ensure successful project execution • Effectively communicate project status and updates to stakeholders, including senior management • Identify and manage risks and issues, and implement corrective actions as needed • Collaborate with product managers to define and refine product requirements • Manage customer relations with key clients for several years, fostering lasting partnerships • Keep up to date with emerging technologies and trends in the software industry and incorporate them into projects • Created and now manage the JIRA service desk • Install cloud solutions in Azure using Terraform

• 

  Uptake

  • United States
  • Software Development
  • 100 - 200 Employee

  • Project Manager

    • Dec 2022 - Sep 2023

    • Develop and maintain project plans, schedules, and budgets • Coordinate internal and external resources to ensure successful project execution • Communicate project status and updates to stakeholders, including senior management • Identify and manage risks and issues, and implement corrective actions as needed • Collaborate with product managers to define and refine product requirements • Keep up to date with emerging technologies and trends in the software industry, and incorporate them into projects as appropriate

  • Customer Success Specialist/Project Manager

    • Apr 2021 - Dec 2022

    • Owned and managed the customer relationship after the Sales and Delivery cycles had been completed • Proactively monitored product utilization to identify usage trends and promote positive engagement • Maintained detailed records of customer activity and interactions within Uptake’s CRM platform • Established a continuous feedback loop between customers and internal teams, enabling the prompt resolution of technical issues • Drove the development of new product features and enhancements

  • Quality Assurance and Support Specialist

    • Feb 2021 - Apr 2021

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  ShookIOT

  • Canada
  • Software Development
  • 1 - 100 Employee

  • IoT Specialist

    • Jan 2020 - Feb 2021

    • Consulted with clients to help ShookIOT solve their challenges and deliver value • Collaborated with other ShookIOT and client personnel to deliver projects on time and budget • Developed and documented best practices • Installed, configured, and troubleshot ShookIOT and third-party software, both on Microsoft Azure and on-premises • Improved ShookIOT's project execution capabilities • Assisted ShookIOT's Product Development group with improving our products

  • Software Tester

    • Oct 2019 - Jan 2020

    • Created automated testing scripts • Created the standard bug filing process used in the company

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  Bioware

  • Canada
  • Computer Games
  • 400 - 500 Employee

  • QA Tester II on Anthem

    • Nov 2017 - Feb 2019
    • Edmonton, Alberta, Canada

    • UI/UX specialist in the Superhero pillar • World and Story pillar member • Tech testing in Frostbite • Coordinated and set up Raspberry Pi latency testing • Organized and led multiplayer testing sessions • Wrote scripts and programs to assist the QA team with various tasks • Created testing tasks daily • Investigated and reproduced bugs • Wrote bug reports using Biometrics and JIRA • Assisted QA team with glitches and communicated issues to game programmers

• 

  Bioware

  • Canada
  • Computer Games
  • 400 - 500 Employee

  • QA Tester on Anthem

    • Oct 2016 - Mar 2017
    • Edmonton, Canada Area

    • Wrote scripts and programs to assist the QA team with various tasks • Created testing tasks daily • Investigated and reproduced bugs • Wrote bug reports using DevTrack, Biometrics and JIRA • Assisted QA team with glitches and communicated issues to game programmers

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  Full Speed Rentals and Marina

  • Sicamous, B.C.

  • Office/Dock Worker

    • Jul 2013 - Aug 2015
    • Sicamous, B.C.

    • Dealt with inputting computerized rental bookings • Provided customer service over the phone and in person • Handled cash/credit/debit transactions • Cleaned and maintained boats • Provided assistance in repair of boats

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  The King's University

  • Canada
  • Higher Education
  • 200 - 300 Employee

  • Computer Programming Assistant (Practicum)

    • Sep 2014 - Dec 2014
    • Edmonton, Canada Area

    • Created various physics simulations using JavaScript (particle in an electric and magnetic field) • Incorporated the use of the Occulus Rift and Motion LEAP into the simulations • Converted old physics models that were written in ActionScript into JavaScript

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  The King's University

  • Canada
  • Higher Education
  • 200 - 300 Employee

  • Software Developer

    • May 2014 - Jun 2014
    • Edmonton, Canada Area

    • Programmatically created a flow chart using Microsoft Visio and information from the registry that aided in class requirements and optional classes for each field of study • Analyzed data from the registry

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  Abalon Construction

  • Edmonton, Canada Area

  • General Laborer

    • May 2012 - Jun 2012
    • Edmonton, Canada Area

    • Dug 12 ft. deep trenches with a spade • Patched and tarred damaged foundations • Worked on solo jobs digging and cleaning up jobsites

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  Strathcona Minor Hockey Association

  • Strathcona County, Alberta

  • Hockey Alberta Referee

    • Sep 2006 - Apr 2010
    • Strathcona County, Alberta

    • Referee and linesman for minor hockey games from Novice to Bantam AA • Problem-solve and resolve conflicts with coaches, parents and players • Completed records for each game

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  Great West Canadian Talent Company

  • Edmonton, Canada Area

  • Actor

    • Jan 1998 - Jan 2006
    • Edmonton, Canada Area

    • Various movies and television commercials • Worked with other team members on developing the movies and commercials • Worked individually memorizing the scripts and preparing for the scenes