Experience

• 

  Towson University

  • Towson, Maryland, United States

  • Associate Director of Residence Life

    • May 2022 - May 2024
    • Towson, Maryland, United States

    • Supervise 4 professional Residence Life Coordinators who oversee 4 residence halls, 33 Resident Assistants, over 50 front desk attendants, and approximately 1,000 residential students• Provide case management regarding student concerns to nearly nearly 250 residential students• Chair departmental committee responsible for creating restorative practices, professional staff training, and inclusion and equity education initiatives for professional staff• Develop innovation grant decision structure, proposal documentation, and budget worksheets for department staff• Lead restorative practices, circle facilitation, and conflict mediation training for 27 professional and 136 student staff• Support professional live-in staff responding to student crises as part of 6-member on-call rotation of departmental leadership• Serve on divisional committee advancing proactive and responsive restorative practices initiatives across the university• Promoted from Assistant Director of Residence Life in April 2023

• 

  University of Maryland Baltimore County

  • United States
  • Higher Education
  • 700 & Above Employee

  • Acting Coordinator for Residential Conduct and Community Wellbeing

    • Aug 2021 - May 2022

    • Manage all cases regarding potential policy violations in residential housing using Advocate case management system• Oversee conduct caseload management and performance of 7 professional Community Directors• Supervise one Coordinator responsible for distributing cases to hearing officers, reviewing students’ sanction/condition completion, and advising a student Peer Review Council that reviews student challenges to allegation• Prosecute residential conduct cases that go before the university hearing board• Conduct pre-hearing conferences for students with alleged violations of the Code of Conduct for up to suspension level cases• Train approximately 200 student staff on Incident Form writing procedures and expectations• Chair 25+ member Retriever Courage Faculty/Staff Advisory Committee through developing university action plans for preventing and responding to intimate partner violence

  • Coordinator for Residential Quarantine and Isolation Housing

    • Jan 2021 - May 2022

    • Process all assignments and releases of residential students into quarantine and isolation housing due to COVID-19 exposure through managing the official quarantine and isolation housing spreadsheet• Supervise 7 student staff to organize meal delivery and COVID test administration for students in quarantine and isolation• Perform regular case management for quarantine and isolation students regarding any issues regarding assignments, mental/physical health, facilities, testing procedures, meals, and campus policies via email and telephone• Communicate regularly with the Offices of the Vice President for Student Affairs, Athletics, Health Services, and Facilities to develop university reports, resolve individual student concerns, and prepare quarantine and isolation room turnover• Call students at risk for housing license termination due to non-compliance with testing and symptom tracking protocols

  • Community Director

    • Mar 2019 - Aug 2021

    • Oversaw West Hill, Terrace, and Hillside apartment communities, consisting of over 500 juniors, seniors, and transfer students across 12–15 apartment buildings, using a restorative practices methodology• Supervised 8–12 Resident Assistants and 1 Office Assistant through biweekly one-on-one meetings, weekly staff meetings, program approvals, and semesterly evaluations• Performed regular case management for individual resident wellness concerns and escalated roommate conflicts• Developed and train up to 95 paraprofessional staff on residential curriculum implementation plans and strategies alongside 3–6-member curriculum committee• Designed adjusted well-being engagement plan for 49 Resident Assistants per university COVID-19 social distancing guidelines, including conversational lesson plans, roommate agreement forms, and bulletin board content• Adjudicated cases for violations of university policy and residential responsibilities• Responded to mental health crises and policy violations as part of 24/7 on-call rotation on a weekly basis• Planned virtual Resident Assistant training for 49 Resident Assistants alongside 6-member training committee• Administered $11,190 programming budget for the apartment communities alongside one Community Director• Advised 6-member Apartments Community Council through their monthly programming and advocacy initiatives• Represented Residential Life on 20+ member Retriever Courage Faculty/Staff Advisory Committee through developing university action plans for preventing and responding to intimate partner violence• Facilitated “Living on Campus” orientation session for 50–100 incoming students per session over 10 sessions, using a restorative circle model to create a student guided presentation

• 

  University of California, Davis

  • Davis, CA

  • Resident Director

    • Jul 2018 - Mar 2019
    • Davis, CA

    • Oversaw operations for Kearney and Laben Halls and their 570 combined residents through coordinating roommate agreements, facility checks, and information dissemination • Supervised 9 Resident Advisors through weekly one-on-one meetings, weekly staff meetings, and quarterly appraisals• Managed quarterly programming initiatives for 285 Engineering majors in 2 Living Learning Communities in collaboration with Engineering Department and Residence Hall Advising Team Staff• Administered $6,410.88 annual programming budget for Kearney-Laben Resident Advisor staff and Hall Council• Established, recruited for, and advised the first Kearney-Laben Hall Council through coaching 10 members on skill development for meeting facilitation and program planning• Responded to 24/7 on-call facility, policy, and student-of-concern situations approximately 28 days per 10-week quarter• Proctored Resident Assistant course through presenting on mental health and grading 3 papers for 38 Resident Assistants• Developed 2019 training for 130 Resident Advisors and new Assistant Resident Director position on 5-person committee

• 

  Colorado State University

  • United States
  • Higher Education
  • 700 & Above Employee

  • Pride Resource Center Practicum Intern

    • Jan 2018 - May 2018

    • Developed LGBTQ+ student organization monthly leadership development series for 6-10 student leaders including workshops for making organization transition plans and professional development• Conducted historical analysis of Center using newspaper and shared drive archives for Center's program evaluation• Interviewed 6 LGBTQ+ student organization leaders about histories and areas for growth; compile findings for Director

  • Assistant Residence Director

    • Jul 2016 - May 2018

    • Oversaw Allison Hall operations and its 400 undergraduate residents alongside Residence Director, including 2 transfer student living communities• Supervised 12 Resident Assistants and Inclusive Community Assistant in Allison Hall through weekly individual appointments and staff meetings focused on performance, programming, and residential concerns• Conducted and determined sanctions for residential and university policy violation hearings for 4 cases weekly• Directed community desk operations by supervising the Community Desk Manager and 15 Desk Staff Members• Advised 12-member Hall Council on program development initiatives• Discussed Resident Assistant individual performances through individual meetings and semesterly written evaluations• Responded to inquiries and emergencies for 10 days per semester in on-call rotation, including two Thursday–Saturday shifts; composed Tour of Duty Reports for each on-call shift• Planned annual 5-week pre-selection course for aspiring Residence Life student staff members on 7-person committee; co-instructed course and grade materials for 18 students• Led monthly management team meetings with maintenance, dining, transfer program, environmental services, fire safety, campus police, community desk, and live-in staff to discuss updates on hall operations• Selected 3 Residence Directors and 2 Assistant Residence Directors on 6-member search committee

• 

  University of Essex

  • Colchester, United Kingdom

  • ACUHO-I Intern

    • May 2017 - Jul 2017
    • Colchester, United Kingdom

    • Researched laws and best practices regarding sexual violence cases for Essex and other UK universities through university publications, national guidelines, and telecommunications with 4 additional UK universities• Investigated student perception of university’s sexual violence response and prevention practices via original survey• Interpreted and reported departmental and Resident Assistant programming data for previous year• Customized Student Development Theory teaching module and corresponding quiz for 90 new Resident Assistants• Evaluated 50 first-round applications for Women of the Future Scholarship for international postgraduate women• Edited handbooks for over 110 total Resident Assistants and 11 total Community Assistants at 2 Essex campuses

• 

  Vassar College

  • United States
  • Higher Education
  • 700 & Above Employee

  • Post-Baccalaureate Fellow

    • Jul 2015 - Jun 2016

    • Reviewed and critiqued resumes and cover letters in daily office hours; teach students use of subscription job databases• Conducted mock interviews to prepare students for employment, graduate school, and medical school searches• Collected and analyzed first-destination data on the 526 people in Class of 2015 using Qualtrics• Presented regular workshops on career-related topics and graduate school preparation with 10–60 people in attendance• Managed 6 Career Assistants and support their identity-based professional development programming• Prepared and executed second annual Sophomore Career Connections 3-day career summit for 200 sophomores and 75 graduates on team of 7 people• Designed all panel information booklets highlighting the work of participating Vassar graduates and their career development advice for Vassar student attendees• Selected candidates for new Assistant Director of Alumnae/i Outreach and Partnerships on 4-person search committee; interviewed finalists, analyzed interviewer feedback, and chose candidate to hire

  • Co-Coordinator for the Transitions Program

    • Jul 2015 - Jun 2016

    • Coordinate logistics for first annual Transitions Senior Summit for 25 students, 25 faculty and staff, and 9 alumnae/i • Aid planning for pre-orientation program for 56 low-income and first generation first-year students• Train 10 Transitions Interns as peer support personnel for Transitions first-year students• Develop biweekly social, academic, and professional development events• Promoted from Transitions Intern | July 2013 – April 2014

  • Summer Programming Advisor

    • Jun 2015 - Aug 2015

    • Supervised 2 Co-Chairs and 9 Summer Programming Assistants tasked with producing programs for summer residents • Created 3 weekly small and 2 monthly large events for Vassar summer residents on $75 weekly budget• Deliberated with Director of Residential Life on solutions to communal living space concerns• Promoted from Summer Programming Co-Chair | June 2014 – August 2014• Promoted from Summer Programming Assistant | June 2013 – August 2013

  • South Commons Manager

    • Aug 2014 - May 2015

    • Inspected 9 houses of 5 residents twice per semester for alignment with Residential Life policies and service needs• Processed apartment opening and closing for 45 students using Symplicity• Submitted housing service requests twice per week through FacilityFocus• Monitored the Residential Operations Center satellite office for 8 hours per week; issued loan keys, performed lockout orders, and completed official guest pass forms

  • CARES Listener

    • Feb 2014 - May 2015

    • Provided 24-hour biweekly on-call support for students affected by sexual assault, sexual harassment, domestic violence, and other forms of personal violation through peer-listening service• Implemented victim/survivor advocacy programming in collaboration with 29-person nonhierarchical group• Coached 8 new members through 13-weeks of role play scenarios to qualify them for the on-call rotation

  • Summer Break Residential Life Assistant

    • May 2013 - Aug 2014

    • Produced weekly newsletters detailing pertinent pre-arrival information for 650 first-year students• Compiled and organized Transitions pre-orientation programming and student arrival logistics for 40 people• Executed opening and closing for commencement housing, reunion, summer programs, and fall student move-in• Audited room keys and corresponding loan keys for 9 residence halls for locksmith requests prior to fall opening• Addressed daily student and parent telephone inquiries on housing and pre-arrival concerns

  • LGBTQ Center Intern

    • Sep 2012 - May 2014

    • Planned weekly activities for the Center’s First-Year Students Program for 15–30 attendees• Composed and distributed weekly LGBTQ listserv email detailing events and resources • Introduced Center’s Facebook page and social media presence• Spearheaded workshop on queer men and domestic violence, attended by 30 students