Experience

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  TD Insurance

  • Canada
  • Insurance
  • 700 & Above Employee

  • Senior Business Management Analyst

    • Dec 2021 - Present

    I deliver on customer centric programs within TD Insurance to improve the overall customer and colleague experience.

  • Team Manager

    • Apr 2019 - Dec 2021

  • Insurance Advisor

    • Aug 2017 - Apr 2019

  • Customer Support Officer

    • Nov 2016 - Aug 2017

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  Healthy Selection

  • 1509 Bedford Highway

  • Health and Supplement Advisor

    • Aug 2014 - Apr 2019
    • 1509 Bedford Highway

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  Mount Saint Vincent Student's Union

  • Vice President Student Life

    • Apr 2013 - May 2015

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  General Nutrition Center

  • Sales Representative & Nutritional Consultant

    • May 2012 - Aug 2014

    My responsibilities include:-Selling all types of Products-Excellent Knowledge in Natural Remedies and Natural Health Products-Complete Customer Satisfaction-Extensive Training on Health Products and Supplements by Companies-General Retail Duties

• 

  Second Cup

  • Sunnyside mall

  • Sales Representative/Barista

    • Jun 2011 - May 2013
    • Sunnyside mall

    Major responsibilities and roles of a Sales Representative and Barista for Second Cup were:-Speed and Efficacy-Customer Satisfaction -Proper Food Handling-Promoting a clean environment -Cleaning and Washing the store/machinery -Ensuring exceptional service-Upselling and Promoting Product-Making a large variety of drinks-Memorization and Listening were two of the biggest learned skills.-Forming a lasting bond between customers-Team Work is a large aspect if the job-Strong Product knowledge

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  Backyard & Veranda

  • Sunnyside Mall

  • Merchandiser and Sales Rep

    • Jan 2007 - Jun 2010
    • Sunnyside Mall

    Delivered and assembled furniture for 5 months. Organized delivery to clients all over HRM and managed all store transfers.Worked in store as a Sales Representative for 3 years selling product. Responsibilities and learned experience included:-Retail-Customer Service-Cash Handling-Product Knowledge-Assembling Furniture-Painting -Arranging and displaying productWarehouse Coordinator for 6 months while working in store. Keeping the warehouse organized and coordinating all transfers as well as inventory and deliveries were some of my duties.

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  Sackville Minor Hockey Association

  • sackville

  • Referee and Linesman

    • Sep 2005 - Feb 2009
    • sackville

    Working as a referee and linesman for Sackville Minor Hockey I progressed from timekeeper up to Referee. Through the process I officiated players from ages 5-21 and was able to perform at a level of great skill, refereeing all levels of Rep Hockey. As a referee and linesman you officiate/mediate the game and ensure that the rules are followed. Managing and controlling players, fans and coaches of all ages can be extremely challenging especially when you are a younger adult. I believe that this was once of the biggest challenges of my life as the responsibility is so great. Referees are extremely professional and it is one of the most empowering jobs to undertake. Some of the traits that I learned were:-Professionalism-Confidence -Self-assurance-Decisiveness-Leadership-Emotional ControlSome of the skills that were learned were:-Team Building-Officiating-Physical Endurance-First Aid-Knowledge of Hockey-Time Management-Customer Service-People Skills-How to deal with confrontational-Problem Solving