Experience

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  Giraffe Creatives

  • Lusaka, Zambia

  • Account Manager

    • Aug 2022 - Present
    • Lusaka, Zambia

    • Increase client’s social media presence through running and maintaining their Social Media.• Digital Campaign activations and Brand Management. • Dominate client’s target market by developing marketing campaigns for both traditional and digital media.• Leverage market knowledge and leadership ability to help increase client’s profit.• Uphold internal standards and productivity goals to meet organisation and reachability goals.• Increase client’s customer base and market share by promoting products on diverse channels like Social Media, Radio, TV etc.• Build and maintain customer relations through providing outstanding customer service.• Build plans to drive customer retention and intrigue new clients.• Create copy for all social media and client’s websites.• Organise and facilitate events such as photoshoots, TVC shootings etc for all Accounts managed.• Coordinate and facilitate all in-person meetings with clients.• Create briefing documents for the Graphics designs team for content creation for Social Media, Events, memos and brochures and all marketing material.• Complete monthly performance Reports.• Media Buying and Planning.

• 

  Organic youuu Skincare

  • Zambia

  • Senior Marketing and Sales Manager

    • Nov 2019 - Jul 2022
    • Zambia

    • Developed and created marketing material for sales presentation and distributor meetings.• Developed innovative and target collateral to support overall branding objectives.• Reduced marketing costs by leveraging communications material, monitoring budgets and develop a protocol.• Increased overall monthly sales by 30% by dominating the target market through developing engagingmarketing campaigns across various platforms and through providing outstanding customer service.• Connected with clients to assess satisfaction, determine needs and offer new experiences.• Slashed production costs 10% by negotiating favourable prices with the supplier of the raw-materialneeded for production.• Acquired 2 big local distributors to ensure continuation and enhancement of services.• Turned a business from a none profit making business to a profit making and expanding business.

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  FNB Zambia

  • Lusaka,Zambia

  • Administration Assistant - Operations

    • Jun 2018 - Sep 2018
    • Lusaka,Zambia

    •Audited all business and corporate bank accounts for compliance. •Performed all duties KYC.

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  Finca Zambia

  • Lusaka, Zambia

  • Remote Account Opening officer

    • Feb 2016 - Apr 2016
    • Lusaka, Zambia

    •Performed all face to face sales and marketing. •Organised and optimised sales and marketing campaigns.

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  Iven Mulenga & CO

  • Kitwe, Zambia

  • Administrative officer

    • Dec 2010 - Jun 2012
    • Kitwe, Zambia

    •Performed all administrative duties assigned.•Maintained Calendars.•Ensured efficient operation of a Law firm through providing outstanding customer service.•Facilitated all travel arrangements, conferences and meetings.•Invoiced clients and gathered all expense reports.