Experience

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  Rynox Gears

  • Mumbai, Maharashtra, India

  • Head Of Sales

    • Sep 2017 - Present
    • Mumbai, Maharashtra, India

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  Outdoor Travel and Sports Gear Ltd

  • Mumbai

  • Business Development Executive

    • Sep 2013 - Aug 2016
    • Mumbai

    a. Handling of operations in the Mumbai office relating to B2B Business Development which includes dealer marketing and other institutional business promotion. b. All other activities that fall under general management. c. Maintenance of Day to Day Accounts and handling Petty Cash for B2B.d. General Office Administration to ensure smooth running of business e. Problem solving and dealing with customer grievances and complaints, by phone, email and in person. f. Ensuring timely delivery and receipt of important information while at the time maintaining confidentiality. g. Establish, maintain, and update files, databases, records, and other documents; develop and maintain data, and perform routine analyses and calculations in the processing of data for recurring internal reports. h. Filing and Maintenance of B2B Purchase and Sales Invoices and Reports. i. Maintaining and tracking an elaborate list of B2B orders serviced by you for existing as well as new customers. j. Tracking expenditures. k. Preparing reports and presentations. l. Complete B2B for Outdoor Travel Gear including Pending Orders, Invoicing and Outgoing / Incoming Payments. m. Any other work that needs to be done in order to ensure smooth working of the business

• 

  Raymond Limited

  • Mumbai Area, India

  • Public Relations Executive

    • Sep 2010 - Sep 2013
    • Mumbai Area, India

    handling PR for Chairman and Managing Director and family and Top Executives of Raymond LTD at airport, making sure of speedy checkin with airlines , quick clearance from immigration and security for departure and while in arrival speedy clearance through immigration and customs, also handling them in domestic airport and at private jet arrivals and departures .

• 

  Oberoi Hotels & Resorts

  • Mumbai Area, India

  • Airport Supervisor

    • Mar 2006 - Sep 2010
    • Mumbai Area, India

    • Managing 06-08 Airport Representative who facilitate VVIP and CIP and esteemed guests• Ensuring Standard Operating Procedures (SOP) are followed to maintain high business standards• Resolving Escalations arising out of operational/ unavoidable irregularities and ensure smooth service delivery• Provide Value added services for guests to maintain highest level of hospitality • Maintain Professional Public Relations with Guests to develop long term business relation ship• Hold meetings and briefings/de-briefings to update the Airport Representatives on the latest operational changes. This enables the business to function smoothly and the department to work in a calibrated manner• Involved in Training of new Airport Representatives and ensure a short learning curve• Prepare tests/assessments for Colleague to validate their knowledge periodically and provide feedback• Appreciate and motivate Colleague to perform to the best of their abilityResponsible for handling esteemed VVIP guests like the Chairman Mr P R S Oberoi And Mr Nandan Nilekani

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  ITC Hotels

  • Parel , Mumbai

  • airport assistant

    • Sep 2005 - Mar 2006
    • Parel , Mumbai

    Meet and Assist Guest and Top Executive of ITC Grand Central, Parel Mumbai and ITC Grand Maratha at Airport