Experience

• 

  Comptroller Of Maryland

  • Financial Compliance Auditor Supervisor

• 

  Comptroller's Office of Maryland

  • Revenue Field Audit Supervisor

    • Jul 2013 - Present

• 

  AMERICAN BEAUTY ACADEMY

  • Financial Aid Director

    • Dec 2006 - Jul 2013

    Administered Title IV programs to students in financial need. Maintained a full ledger of each current/withdrawn/graduate student that was in compliance. Helped students and parents understand and apply for Title IV funding. Directly involved in packaging students. Administered entrance and exit counseling to students. Counseled students that were not maintaining Satisfactory Academic Progress. Worked closely with the Admissions team to meet targeted monthly goals. Assisted the Campus Director and the Corporate Director of Financial Aid with cash flow, budgeting, and any special projects. Relieved the Corporate Director of Financial Aid when away from the office. Updated the National Student Loan Data Service of current enrollment statuses. Assisted students with deferment, forbearance, and default preventions. Directly involved with training and welcoming new additions to the team.

• 

  JONES NETWORKING

  • Baltimore, Maryland Area

  • RESERVATION AGENT

    • Aug 2005 - Oct 2005
    • Baltimore, Maryland Area

    Scheduled transportation for patrons of the MTA paratransit mobility sub-unit division. Used the Trapeze system effectively to find the patron the best available ride. Communicated effectively with the Communications division the correct information about drivers. Worked in a team environment to help meet targeted goals.

• 

  BALTIMORE CITY COMMUNITY COLLEGE

  • FILE CLERK/ DATA ENTRY SPECIALIST

    • Sep 2000 - Jun 2005

    Maintained filing system of recent applicants. Entered data into various college databases. Handled a high volume of admissions requests. Worked with a team to prepare mass mailings for potential enrollees. Assisted the office manager with special projects. Relieved the office manager of her duties while away from her desk. Successfully operated the phone systems and message management for the core office employees.