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Troy Mckee is a seasoned IT professional with extensive experience in IT management, strategy alignment, and technical operations. He has held various leadership positions, including Director of IT, where he planned, managed, and executed strategic plans for IT infrastructure, network, and disaster recovery. He has also developed and executed IT strategic plans, managed physical-to-virtual server migration, and implemented virtualization solutions. Troy holds a Bachelor's degree in Management Information Systems, General from the University of West Florida.

Experience

    • Director of IT
      • Oct 2018 - Present
      • Delhi, NY

  • NBT Bank
    • Norwich, NY
    • Infrastructure Support Manager
      • Jan 2018 - Oct 2018
      • Norwich, NY

    • Director of IT
      • Jul 2015 - Jan 2018
      • Syracuse

  • The Arc Otsego
    • Oneonta, NY
    • Director of IT
      • Aug 2004 - Jan 2018
      • Oneonta, NY

      As Director of IT for The Arc Otsego and Arc of Onondaga, I plan, manage and execute strategic plans for the IT infrastructure including Network LAN, WAN, MPLS Data Network, Disaster Recovery facilities, telecommunications, various third party applications, Internal Software Development, database management and the IT Help Desk.Developed and Executed an ongoing IT Strategic Plan for both agenciesDirect IT Operations for 800+ employees located in 50+ sitesMigrated and Maintained Exchange Servers for over 500+ EmployeesPlanned and managed physical-to-virtual server migrationDeveloped Collaborative website for over 10 Central NY ARC'sDeveloped internal Intranet to streamline information distributionImplemented a virtualization solution to reduce hardware costs at satellite officesMaintained HIPPA and Security Compliance throughout agencyDeveloped Strategic IT Plan to incorporate IT Staffing and Services that spanned a 3 year timeframe

  • ACHIEVE NY
    • Binghamton, NY
    • Director of IT
      • Oct 2013 - Oct 2016
      • Binghamton, NY

      Developed and Executed a transition plan to bring IT functions back in house after being outsourced for several years. The IT Infrastructure Plan included, complete Sever(s) upgrade, new SAN environment, Help Desk Software and SLA's between departments and IT.Rebuilt IT Department to an In-house IT DepartmentRebuilt 100 % of IT Server InfrastructurePlanned and managed physical-to-virtual server migrationReduced Help Desk Tickets over 50%Reduced Help Desk Ticket Wait times down to 2 hoursDirect all IT operations for 300+ employees located over 20+ sites

    • Manager, Technical Services
      • Jul 2000 - Aug 2004
      • Pensacola, Florida

      Coordinated all internal network related issues, as well as all SmartCOP software installations andupgrades. Consult/recommend course of action with potential and existing customers on networkdesign and implementation.Designed and implemented state wide Active Directory Domain for Florida Highway Patrol for theSmartCOP SoftwareDeveloped application to track customer problems and resolutionAssisted in developing and implementing technical strategies at various local law enforcementagencies implementing the SmartCOP Software

  • FDLE
    • Pensacola, Florida
    • Distributing Computer Systems Administrator
      • Jan 1997 - Jul 2000
      • Pensacola, Florida

      Provided network and computer support for Florida Department of Law Enforcement agents in thePanhandle region whether in office, or on site at scenes.Developed network and computer contingency and recovery plans for emergency/natural disastersAutomated redundant network tasks via scripting and batch filesAssisted local law enforcement agencies with network support and security

Education

  • 1990 - 1993
    University of West Florida
    Bachelor's degree, Management Information Systems, General

Suggested Services

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Industry Focus. “Computer and Information Technology”

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