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Trisha Kaufman is a seasoned software engineer with 21 years of experience in full-stack web development, project management, and database design. She has held various roles, including Director of Web Application Development & Services, Coldfusion developer, IT Analyst (Web Developer), and IT Analyst. Trisha holds a Master of Science in E. Commerce Management and a Bachelor of Science in Business Information Systems.

Experience

  • University of Maryland, Baltimore (UMB)
    • Baltimore, Maryland, United States
    • Director, Web Application Development & Services
      • Nov 2002 - Present
      • Baltimore, Maryland, United States

      Originally hired as the Manager of Web Development and then served as the Asst. Director, I am now the Director of Web Application Development & Services within the Center for Information Technology Services since 2002. I created a new web development department at UMB in 2002 and established all the current procedures, development and security standards, coding practices, documentation, training and application development tools and systems that are currently being used at UMB. Due to my efforts, the web department infrastructure has grown from one to nine web servers; during the first two years we also successfully switched from Apache/Solaris environment to Windows; my staff has implemented an enterprise wide Content Management System throughout the campus and I have personally trained and assisted over 300 users to use the CMS for updating/managing websites; both myself and my staff have developed and implemented numerous enterprise wide applications; implemented Google Search Appliance (GSA), developed multiple ColdFusion database driven online applications to manage faculty, staff, student, and alumni information, products/services, and departmental activities which have drastically improved the effectiveness and timeliness of these areas while decreasing costs and staffing needs; integrated functionality within PeopleSoft; developed shopping cart and credit card processing for several areas on campus; implemented and support Word press for Communications Office; redesigned, moved and improved functionality of Dental, Social Work, Pharmacy and Graduate School websites, including developing customized online applications to maintain data that was migrated from Access to Oracle. Implemented current load-balanced web server environment which has improved redundancy, failover and reduced downtime.

    • Coldfusion developer
      • Jan 2000 - Oct 2002

      Responsible for providing technical leadership on complex projects as well as developing, designing, and building technical solutions to advanced business processes and transactions for Coldfusion Internet/Intranet web applications utilizing Sybase, Oracle, JavaScript, SQL, Fusebox and HTML. While Project Lead and developer for both the WAP (wireless application protocol) project and major enhancement/project for PHH InterActive, acted as expert in business/functional area and responsible for multiple phases of project. Provided technical leadership, instruction, direction, and support for other programming, system analysis personnel, and users in analysis, design, and programming activities. Had full technical knowledge and experience of all phases of application system analysis/programming life cycle from design and requirement gathering phase through implementation of products. Ongoing involvement in defining project scope/objectives, documenting, prototyping, coding, quality assurance review, and unit testing (load testing using Mercury tool) new complex applications and business relational databases, as well as monitor and support maintenance/product related issues in existing applications (PHH InterActive, Supplier InterActive, Delivery InterActive, and Avis InterActive.) Gathered user functions and business processes, prepared detailed specifications/requirements for writing applications; participated in user consulting, systems analysis and general system design. Documented technical design documents of current web application for technical resources and clients, in addition to distributing requirements and impact analysis for application development, security, support, and enhancements. Daily tasks included project management, problem solving and analysis, program design, coding, testing, debugging, and documentation.

    • IT Analyst (Web Developer)
      • Jul 1998 - Dec 1999

      Demonstrated extensive knowledge and experience with designing, developing, testing and implementing dynamic database-driven Web based applications and web sites for Intranet and Internet using ColdFusion, ASP, Visual InterDev, JavaScript, VBScript, HTML, FrontPage98, and Style sheets. IT Technical Manager for Asset Management Project/application. Strong knowledge of effective database design using Access, and SQL databases. Established corporate standard navigation, layout, and design for Intranet web sites and web servers; converted Intranet homepage to include dynamic navigation, news articles, and links. Designed ACCESS and SQL Server databases and configured the ODBC for the web-based applications using NT Server. Documented operating procedures and user manuals for new and existing applications and standards. Continuously evaluate and improve the design, navigation, and layout of several departmental web sites and business processes for Intranet and Internet. Built, maintained, and administer all web servers using Windows NT Server and client setup, NTFS security, IIS 4.0, Cold Fusion Administration, ODBC, and firewall tools. Implemented Clustered webserver environment using Bright Tiger software. Primary contact for advising and assisting users with applications, networking issues, and questions about Intranet department websites.

    • Intranet Architect and Developer
      • Jan 1998 - Jul 1998

      Implemented, designed and developed dynamic database-driven web applications using HTML, JavaScript, and ASP. Designed ACCESS and SQL Server databases and configured the ODBC for the web-based applications using NT Server. Established security using NT Security and maintain web servers using IIS 4.0. Helpdesk – Assist users with programs, network issues and applications. Documented operating procedures, and user manuals.

    • IT Analyst
      • Jan 1997 - Jan 1998

      Responsible for designing and developing several screens and reports using SQL Windows; with ORACLE as the backend database. Gathering client’s needs and changes in order to convert two existing DOS based systems to Windows. Documented and created prototypes of screens and reports for the preliminary design. Created a VBAha!! On-line Help application and manuals for the systems that were converted; and monitored the project’s progress using MS Project. Maintained documentation for all current gas systems and enhancements, using Lotus Notes. Designed and developed Access database and application using VBA to monitor and calculate Compressed Natural Gas systems throughout company.

    • Supervisor, Annual Giving Fund
      • Sep 1995 - Jan 1997
      • Stevenson, MD

      Responsible for training, hiring, and motivating student callers/telemarketers. Organizing calling shifts and developing nightly shift schedules. Maintain and create automated daily and annual reports and incoming funds received records for Annual Giving Fund; update Alumni and Parent files. Created instructional manuals for callers and Supervisory role. Developed documentation and reports of the Annual Giving Fund’s goals and progress.

Education

  • 2000 - 2001
    Capitol College
    Master of Science (MS), E. Commerce Management
  • 1995 - 1998
    Villa Julie College
    Bachelor of Science (BS), Business Information Systems
  • Perry Hall High school

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