Experience

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  AJW Group

  • United Kingdom
  • Airlines and Aviation
  • 500 - 600 Employee

  • Communications Manager

    • May 2023 - Present

  • Content Writer

    • Sep 2022 - Sep 2023

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  Freelance

  • Horsham, England, United Kingdom

  • Content Editor/Writer

    • Jan 2016 - Sep 2022
    • Horsham, England, United Kingdom

    • Proofreading and editing content for marketing, SEO and promotional needs, training material, and to meet corporate legislative requirements e.g., Policy and Procedure Manuals• Writing content for online media marketing/blogs, for the tourism, hospitality, retail, entertainment, and finance industries• Eye for detail, a large vocabulary, and a curiosity for language and consistency in presentation• Excellent command of the English language, both creative and analytical • Strong research and presentation skills • Excellent communication skills to liaise with clients to meet project and brand needs• Work efficiently and effectively in a fast-paced environment to meet deadlines

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  Trish Sutton Studio of Drama & Dance

  • Cape Town, Western Cape, South Africa

  • Business Owner and Administrator

    • Oct 1998 - Jun 2021
    • Cape Town, Western Cape, South Africa

    Established the business from ground roots, developing a performing arts programme to meet the physical, emotional, and cognitive needs of children of varying ages including those requiring special education needs.• Financial management of the business including invoicing and debt collection • Maintaining all administration relating to business operation including salaries for contract staff, and fulfilling legislative requirements• Marketing and promotion of the business including design, copy, printing, and distribution of material• Communicating with students, parents and school administrators regarding development, syllabus, and discipline issues• Scheduling classes and programmes to accommodate individual client needs• Sorting annual student reviews for academic records• Working as part of a team to support academic staff at schools to reinforce school ethos and practice• Self-motivated with an ability to prioritise and work in a busy environment

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  Samantha Bernhardi Artist Management

  • Cape Town, Western Cape, South Africa

  • Actress and Voice Artist

    • Oct 2015 - Apr 2021
    • Cape Town, Western Cape, South Africa

    Actress and voice artist in the film and television industry.• Ability to work under pressure in a busy and fast paced environment where time is money• Thinking on my feet and keeping composure when mistakes are made and adapting to meet the needs of the situation for the good of the production and team• Excellent memory skills to learn script and to execute direction on set/stage• Reliable, professional, and respectful in every aspect of the performance process from dealing with agents and casting directors, pre-production, to working with producers, crew, and fellow actors during production• Able to adapt communication to meet the needs of a situation as well as the individual

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  Confident Communicator - Effective Communication Training Cape Town, Johannesburg & South Africa

  • Cape Town Area, South Africa

  • Communication Facilitator

    • Sep 2019 - Jul 2020
    • Cape Town Area, South Africa

    Facilitate communication programmes for individuals and corporate groups. Consult with clients regarding their training needs, research and develop programmes targeting client needs. Programmes include English Language Skills, Business Writing Skills, Voice and Speech, Pronunciation, Public Speaking and Presentation Skills. • Develop client confidence through coaching and relaxation techniques• Equip client with necessary skills to improve linguistic ability through knowledge of basic language rules and etiquette • Improve and develop public speaking skills in telephonic communication, speeches, and presentations• General language development for client to be better understood by colleagues and clients, to assist in career advancement• Facilitate development of skills in writing minutes, proposals and report writing • Improve use of voice through knowledge of vocal muscles and implementation of effective breathing skills• Vocal and accent coaching

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  Edcon

  • George, Western Cape, South Africa

  • Human Resource Manager

    • Jan 1994 - Oct 1997
    • George, Western Cape, South Africa

    As a Human Resource Manager, excellent customer service, skills training and administration is my specialist focus. Working with sales teams and customers alike I facilitate training for staff to meet customer needs, while keeping to the parameters of the company Policies and Procedures. Working closely with the supervisors and other managers to ensure all employees work as a team to increase turnover and achieve financial success. • All aspects of staff training • Staff interviewing, recruitment, induction processes, and reference checking • Communicating with successful and unsuccessful candidates and national managers regarding company needs and development• Maintenance and processing of personnel records, salary details, employment details, and general company administration• Conducting and controlling disciplinary hearings and annual reviews• Seeing to the adherence of the Health and Safety Policy and Procedures by all staff• Dealing with in-store industrial relations issues• Planning and supervising annual stock take• Organising and planning functions and awards ceremonies for staff• Staff counselling and career development