Experience

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  BrokerLink

  • Sault Ste. Marie, Ontario, Canada

  • Personal Lines Insurance Advisor

    • Feb 2024 - Present
    • Sault Ste. Marie, Ontario, Canada

• 

  FSB GROUP LTD.

  • Canada

  • Insurance Broker

    • Oct 2023 - Feb 2024
    • Canada

• 

  Gallagher

  • Mississauga, Ontario, Canada

  • Insurance Broker

    • Apr 2021 - Oct 2023
    • Mississauga, Ontario, Canada

• 

  CCV Insurance & Financial Services Inc.

  • Brampton, Ontario, Canada

  • Insurance Broker

    • Jul 2019 - Apr 2021
    • Brampton, Ontario, Canada

• 

  Spriggs Insurance Brokers

  • Oakville

  • Insurance Broker

    • Feb 2016 - Jul 2019
    • Oakville

• 

  Dunlop Insurance Limited

  • Insurance Broker

    • Mar 2015 - Feb 2016

• 

  Field Performance Group

  • Technical Support Representative

    • May 2006 - Nov 2014

    Provided technical consultation to customers and internal personnel regarding product specifications, techniques and technical support for Field Performance Group productsEnsured first call resolution of questions or problems, documenting completed telephone follow-up to ensure complete customer satisfactionTroubleshooting and managing data related to POS systems, utilizing web-based software and liaise with other departments to provide appropriate support

• 

  RIBO

  • Registered Insurance Broker

    • 2002 - 2004

    As a Certified Insurance Broker, sold and coordinated Personal Lines Auto and Residential policies, renewals and endorsements using PowerBroker and CompuQuoteConsistently met monthly sales targets from walk in traffic and cold callingFocused on relationship building with sales as a key component to success

• 

  Open Text

  • Waterloo, ON

  • Sales Support Co-ordinator

    • 1998 - 2002
    • Waterloo, ON

    Represented and supported global sales force as liaison to internal operationsWorked in compliance with, Marketing, Legal, Accounting, Training, Customer Support and ServiceConsistently met monthly sales targets while achieving a high standard of consistency and proficiency in order processingExecuted Purchase Agreements with accuracy and efficiency

• 

  SHL Computer Innovations

  • Brampton

  • Inside Sales Representative

    • 1994 - 1995
    • Brampton

    Grew customer base by cold calling leads generated from the fieldMaintained existing client database, following up with customer satisfaction survey and future needs assessments

• 

  Power Up! Software

  • San Mateo, CA

  • Sales Manager for Canada

    • 1990 - 1994
    • San Mateo, CA

    Marketed business application software to computer distributors and resellers; increased Canadian sales from $100K to $2 million annual salesConsistently met and often exceeded monthly sales targetsAchieved a high standard of positive exposure for the product through trade shows and trade journalsProposed and signed new reseller chain and distributor agreements

• 

  ComputerLand Canada

  • Sales Representative

    • 1987 - 1989

    Grew customer base selling computer solutions to small, medium and large businessesManaged accounts receivables and payables for business retail centre

  • Logistics Administrator

    • 1985 - 1987

    Provided parts and spares to 28 service centres across Canada fulfilling computer service and warranty repairsCommunicated effectively by telephone and email with internal operations and service centres Created purchase orders with vendors to maintain warehouse inventoryManaged and retrieved data with the purpose of maintaining inventory levels at head office warehouse and individual service locations, with emphasis on emergency spares ordersRan daily reports, prioritized demand in a fast paced environment, arranged deliveries Participated in physical inventory at main warehouse

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  Algoma Fisheries Assessment Unit

  • Sault Ste. Marie, Ontario

  • Fisheries Technologist

    • 1983 - 1984
    • Sault Ste. Marie, Ontario

    Conducted Lake Surveys; gathered data from series of 7 inland lakes testing for acidity, zooplankton and phytoplankton levels, analyzed data and presented proposals

• 

  Great Lakes Forest Research Centre

  • Sault Ste. Marie, Ontario

  • Greenhouse Technician

    • May 1982 - Aug 1982
    • Sault Ste. Marie, Ontario

    Tended tree seedling research project

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  Ministry of Natural Resources

  • Sault Ste. Marie, Ontario

  • Forestry Technician

    • Apr 1981 - Aug 1981
    • Sault Ste. Marie, Ontario

    Re-inventory timber cruise

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  Canadian Tire Corporation

  • Georgetown, ON

  • Cashier

    • 1978 - 1980
    • Georgetown, ON

    Cashier dutiesMaintained shelves, set up endcaps, general merchandising