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Tricia O'brien profile image

Tricia O'brien

Senior Program Manager at Constellation HomeBuilder Systems
Intro Book
Results-driven talent acquisition and project management professional with 25+ years of experience in software development and strategic planning.
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Location
Baltimore, Maryland, United States, US
Skills
  • Project Planning
  • Training
  • Applicant Tracking Systems
  • Technical Recruiting
  • Team Building
  • Show all
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Bio

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Tricia O'brien is a seasoned talent acquisition and project management professional with 25+ years of experience in software development, training, and strategic planning. She has a strong background in managing teams, implementing software solutions, and driving business growth. With expertise in applicant tracking systems, technical recruiting, and sales, Tricia has a proven track record of delivering results-driven solutions in fast-paced environments. She holds a BS in Special Education and Teaching from Bowling Green State University and has worked in various roles, including Director of Client Services, Senior Program Manager, and Business Analyst.

Experience

  • Constellation HomeBuilder Systems
    • Canada
    • Software Development
    • 100 - 200 Employee
    • Senior Program Manager
      • Jun 2021 - Present

    • Program Manager
      • Oct 2017 - Jun 2021

    • Business Analyst
      • Mar 2016 - Oct 2017

    • Client Care Manager
      • Jan 2013 - Mar 2016

  • G1440
    • Business Implementation Consultant
      • Oct 2010 - Dec 2012

    • Director of Client Services
      • Jun 2000 - Oct 2010

      Manage the client support and implementation teams for an in house Homebuilder Sales Software. This also included implementing an automated support system and tracking customer satisfaction with product and processes.

  • The Ryland Group
    • Columbia, MD
    • Information Systems & Technology Trainer
      • 1997 - 2000
      • Columbia, MD

      Assessment, planning, development, co-ordination of and the delivery of corporate specific software training for Sales Representatives nationwide. This included curriculum development, material preparation, analysis of training effectiveness, evaluating current training processes, and act as a liason with software development team, software testers, and team management.

Education

  • 1988 - 1992
    Bowling Green State University
    BS Education, Special Education K-12
  • 1988 - 1992
    Bowling Green State University
    Bachelor of Science (BS), Special Education and Teaching
  • 1984 - 1988
    Penfield High School

Suggested Services

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Industry Focus. “Computer Software”

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