Experience

• 

  Self-employed

  • Cedar Rapids, Iowa Area

  • Care Giver

    • Oct 2014 - Present
    • Cedar Rapids, Iowa Area

    Full time care giver during two family members illness: Helped perform household duties such as cooking, cleaning, washing, lawn outdoor maintenance and grocery shopping to help maintain a safe secure and healthy environment. Transported to and from appointments. Assisted with taking medications....

• 

  The University of Iowa Health Care

  • Iowa City, Iowa Area

  • Clerk III

    • Jul 2005 - Oct 2014
    • Iowa City, Iowa Area

    I worked three different positions starting with Pre Acess for one year where I preregistered incoming patients, verified insurance demographics. My second position as Insurance followup for four years I verified payments for charges sent to insurance company by phone, website and written corresp...

• 

  Wellmark Blue Cross and Blue Shield

  • Cedar Rapids, Iowa Area

  • Customer Service Associate II

    • Mar 2000 - Nov 2004
    • Cedar Rapids, Iowa Area

    Started as a trainee and promoted to CSA II within one year. I provided timely,accurate responses to members, groups and brokers on insurance claim, benefit and eligibility inquires according to quality standards. Provided education on benefits, eligibility and resolve outstanding issues to ensur...

• 

  TransAmerica

  • Cedar Rapids, Iowa Area

  • Annuity Specialist

    • Feb 1996 - Nov 1999
    • Cedar Rapids, Iowa Area

    Educated members and brokers on tax deferred Annuities, legal issues, policy benefits, requirements to assist them in formulating and attaining financial objectives and long term financial forecast. Provided responses to inquires in a timely and accurate manner