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Trang Phan is a seasoned food and beverage professional with extensive experience in managing high-volume venues, overseeing beverage programs, and leading teams. She has a strong background in inventory management, payroll, and employee supervision. Trang holds a degree in Mechanical Engineering from The University of Texas at Austin.

Experience

  • EMM Group Inc
    • Catch of EMM GROUP Miami
    • Food and Beverage Manager
      • Jan 2013 - Aug 2013
      • Catch of EMM GROUP Miami

      Miami/South Beach, Florida• Balance celebrity and influentially driven environment averaging quarter of a million in weekly gross sales with a capacity of 175 seats operating only evening hours• Design & implement agendas for monthly FOH and BOH manager meetings• Head of all spirits and quality control of signature cocktails (from NYC corporate office)• Create & execute seasonal cocktail menus for Miami location using brand recognition & mixology• Organize secret shopper’s report program to review with corporate office to focus on future improvements• Responsible for monthly inventory of bar & smallwares• Schedule and manage staff to accommodate over 500 dinner covers per night

  • Chow Down Grill
    • Chowdown Grill South Beach
    • General Manager
      • Mar 2012 - Jan 2013
      • Chowdown Grill South Beach

      Miami/South Beach, Florida• Solely responsible for $10,000 safe/general fund and balancing 3 banks• Expediting of all foods according to chef’s requirements including sushi & grill• Control the culture & ambiance thru marketing with local promoters and DJ’s

  • Standard Hotel and Spa Miami Beach
    • Standard Hotel and Spa Miami
    • Food and Beverage Manager
      • Feb 2011 - Mar 2012
      • Standard Hotel and Spa Miami

      Miami Beach, Florida• Control inventory pars & oversee production of established boutique hotel including minimum of 3 bars in an exclusive outdoor vacation destination• Responsible for payroll and issuing tips bi-weekly to over 60 FOH employees• Handle invoices and balance of company checkbook

  • Sugarcane SushiSamba
    • Sugarcane SushiSamba Miami
    • Beverage Manager
      • Jul 2009 - Feb 2011
      • Sugarcane SushiSamba Miami

      Miami, Florida• Opening team of a new umbrella under SushiSamba• Oversee entire beverage program including libations, wine, sake and hand crafted teas • Compose and implement training guides & manuals• Continuous accomplishment of reaching below weekly beverage cost goals• Conduct weekly training of food and beverage with Executive Chef • Responsible for maintaining & updating of all licenses i.e. Health Dept., Liquor and Code Compliance• Attend weekly P&L and provide input for improvement

  • Fontainebleau Miami Beach
    • Fontainebleau of Miami Beach
    • Manager at La Cote at the Fontainebleau/ Opening GM Bleau Bar
      • Jul 2008 - Jun 2009
      • Fontainebleau of Miami Beach

      Fontainebleau, Miami Beach, Florida• Co-create and build the multi-billion dollar historic Fontainebleau from the ground up• Create & implement elaborate payroll spreadsheets for both high volume venues • Setting the trend in an unparalleled style & attitude for chef-driven restaurants • Compose multiple employee handbooks including tasks, procedures, standards, duties, training modules, new hire processes, sequence of service, front of house verbiage, and floor plans• Lead the decision making of furniture, fixtures & equipment (FF&E)

  • Social at the Sagamore
    • Social at the Sagamore by China Grill
    • Food and Beverage Manager
      • Oct 2006 - Jul 2008
      • Social at the Sagamore by China Grill

      South Beach, Florida 1. Directly responsible for the training and supervision of all 8 cocktail servers, 15 servers, 12 bartenders, 3 doormen, 8 security guards and including weekly scheduling. 2. Capable of problem solving the myriad issues of 46 employees in an intense, high volume environment.3. Orchestrate Friday and Saturday VIP party guest list (2000 guests on avg.) and BEOs.4. Responsible for various technical support issues including: video art, sound, DJ equipment, electronics and lights.

    • Server and Bartender
      • 2000 - 2006
      • Texas

      H3 Ranch, Stockyards Ft Worth, TexasHead Bartender 2003-2006Ft Worth Chophouse, Sundance Square DowntownFt Worth, TexasServer/Bartender 2003-2005Kenichi, Warehouse District DowntownAustin, TexasHead Server 2000-2003

Education

  • 1998 - 2002
    The University of Texas at Austin
    Mechanical Engineering

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Food and Beverage Services”

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