Experience

• 

  The Johns Hopkins University School of Medicine

  • Process Improvement Project Manager

    • Jun 2022 - Present

• 

  Chesapeake Medical Imaging

  • Senior Revenue Cycle Manager

    • Jun 2021 - Jun 2022

• 

  The Johns Hopkins University School of Medicine

  • United States
  • Hospitals and Health Care
  • 700 & Above Employee

  • Associate Production Unit Manager

    • Nov 2018 - Jun 2021

  • CO Pro Fee Supervisor

    • Jan 2017 - Nov 2018

• 

  Johns Hopkins Hospital

  • Baltimore, Maryland Area

  • Patient Finance/Health Insurance Specialist

    • Jun 2007 - Dec 2016
    • Baltimore, Maryland Area

    Responsible for all financial components of admitting a patient to radiology; including but not limited to: insurance verification, pre-certification, payments, billing, denials and appeals. The position required a vast knowledge of ICD9, ICD10, and CPT codes. Responsible for keeping team abreast of health insurance policy and regulation changes. Lead meetings and trained staff on policy and procedural updates. Directly responsible for financially clearing at least 500 patients per month. Analyzed denial data to determine trends in order to address possible issues.

• 

  Visionworks of America

  • Columbia, Md

  • Eyewear Specialist

    • Oct 2006 - Dec 2007
    • Columbia, Md

    Sold eyewear products and services utilizing company selling strategies Entered customer demographics into the computerInspected finished eyeglassesAdjusted and repair customer eyewearProvided a thorough dispense to ensure proper fitScheduled appointmentsVerified insurance coverage and obtain authorizationsMaintained accurate patient recordsAssisted with preliminary testing under an optometrist’s supervisionCount money at the start or end of the business dayOpen and close the store