Experience

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  HKBAV - Hong Kong Business Association Vietnam

  • Vietnam
  • Non-profit Organizations
  • 1 - 100 Employee

  • Senior Executive Manager

    • Jan 2024 - Present

  • Executive Manager

    • Sep 2017 - Dec 2023

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  101 Sunny Vietnam

  • Vietnam

  • Operations Manager

    • Jul 2016 - Sep 2017
    • Vietnam

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  Banh Mi 24 Vietnam

  • Ho Chi Minh City

  • Operations Manager

    • Apr 2015 - Jul 2016
    • Ho Chi Minh City

    Operations Manager at Banh Mi 24: Operations (Health & Safety, Loss Control) Business Planning & Financial Control Customer Service People Management & Development Sales Building

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  Jungle Show Mui Ne

  • Mui Ne - Vietnam

  • Operations Manager

    • Oct 2014 - Mar 2015
    • Mui Ne - Vietnam

    Operations Manager at Jungle Show Mui Ne Operations (Health & Safety, Loss Control) Business Planning & Financial Control Customer Service People Management & Development Sales Building

• 

  Burger King Corporation

  • HCMC, Vietnam

  • Restaurant Manager

    • Feb 2013 - Jun 2014
    • HCMC, Vietnam

    • Operations (Health & Safety, Loss Control)• Business Planning & Financial Control• Customer Service• People Management & Development• Sales Building

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  Jasmine Saigon Travel

  • HCMC, Vietnam

  • Sales Manager

    • Oct 2011 - Jun 2014
    • HCMC, Vietnam

    • Promoting and marketing the business, sometimes to new or niche markets;• Managing budgets and maintaining statistical/financial records;• Selling travel products and tour packages;• Sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism;• Taking part in familiarization visits to new destinations in order to gain information on issues and amenities of interest to consumers;• Liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance;• Dealing with customer enquiries and aiming to meet their expectations;• Overseeing the smooth, efficient running of the business

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  Lua Hong Beefsteak

  • HCMC, Vietnam

  • Assistant Restaurant Manager

    • Jun 2012 - Feb 2013
    • HCMC, Vietnam

    • Operational management: organizing stock and equipment, ordering supplies and overseeing building maintenance, cleanliness and security.• Financial management: planning and working to budgets, maximizing profits and achieving sales targets set by head office, controlling takings in the restaurant, administering payrolls.• People management: recruiting new staff, training and developing existing staff, motivating and encouraging staff to achieve targets, coordinating staff scheduling and rotas.• Working to ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations.• Ensuring high standards of customer service are maintained.• Implementing, and instilling in their teams, company policies, procedures, ethics.• Handling customer complaints and queries.• Devising and marketing promotional campaigns.• Preparing reports and other performance analysis documentation.• Reporting to and attending regular meetings with area managers or head office representatives.

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  Fat Media Vietnam

  • Assistant To Chief Executive Officer

    • Jan 2009 - Sep 2011

    Assistant to CEO at FAT Media:• Supervise employees to ensure company runs smoothly. • Prepare itineraries, agendas, and expense reports. Manage company finance and report to CEO. • Assist HR Department in admin task e.g. processing of leaves application, logistic arrangement for new recruits, interview arrangement Prepare commercial contracts. • Prepare official correspondence, coordinate and tracking functions, format correspondence, mark recommendations, and handle incoming and outgoing visit request preparation, logging, and verification.Project Manager at FAT Media:• Do research & make plans for new projects.• Set up, manage and follow up company’s projects.• Budget and handle financial status of the projects.• Train new employees. • Planning and scheduling projects and ensuring timely completion. Report project status to CEO.• Maintain the security of confidential information. • Organize and maintain file and records. • Maintaining business/customer contact database, corporate files and business plans. • Handle business travel and hotel arrangements for management and employees. Coordinates and schedules events, conferences, meetings, travel, conference rooms, luncheons, etc. • Collects and prepares information for use in discussions/meetings of executive staff and outside individuals. • Communicate with internal and external parties on matters related to administration / office management activities.• Current project: Blue Lounge Vietnam – one of a high-end private lounge that serves Director, CEO and VIP.

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  Catina Saigon Hotel

  • Restaurant Supervisor

    • Jun 2008 - Jan 2009

    Supervisor of F&B Department at Catina Hotel, Saigon